Roly’s Terrace Restaurant & Bar

Review summary

1. E

   Eamon

   Dublin

   3 reviews

   2.0

   3 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Have gone to Roly's every Christmas for the last 5 years. This year was sadly quite disappointing - a 15 minute wait to be seated, very gruff manager, starter missing ingredients (requested chicken with Caesar salad), wrong main delivered, dessert poor quality, coffee offered but never arrived. Individual staff were very pleasant and took incorrect items off bill very apologetically. Setting, as always, very nice! Overall very poor - won't be returning next year.
   

   Is this helpful?

   Report
2. J

   James

   Greater Boston

   7 reviews

   3.0

   7 reviews

   Dined on 18 December 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   My husband and I went to Roly's to celebrate the conclusion of my law school final exams. It was our first time visiting. The inside is cozy and nice looking. The food was absolutely outstanding: everything from our appetizers to our desserts was fantastic. The service was such a bummer. I am not sure if it was because we were an obviously gay couple or because we were not as well-dressed as other folks in the restaurant, but I had to flag down servers a number of times. Other tables, especially those that seemed to be regulars, appeared to be receiving a high level of attention. I had to ask if we could order dessert twice and then, after waiting about 15 minutes for it to come out, I had to ask after the dessert itself. I had to ask for the check twice as well, and we were also billed incorrectly, so then I had to ask for the check to be reissued. The food was some of the best we had in Dublin, but as we were not made to feel welcome, I am not sure that we'll return.
   

   Is this helpful?

   Report
3. M

   Marion

   VIP

   Mayo

   15 reviews

   4.0

   15 reviews

   Dined on 18 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food excellent as always, great atmosphere and attentive staff.
   

   Is this helpful?

   Report
4. S

   Siobhan

   Dublin

   2 reviews

   3.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Might be a Christmas time thing but overall it was just ok.
   

   Is this helpful?

   Report
5. K

   Kiera

   Leinster

   1 review

   3.0

   1 review

   Dined on 13 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The menu is basic - suitable for this bistro style environment but the food quality & taste was also basic. Good but not great - fish cakes & chicken wings overcooked. The service was spotty which no doubt resulted in lost opportunity to upsell. The manner of the manager / supervisor upon leaving & seeking to pay the bill was dismal - no eye contact & no spoken words.
   

   Is this helpful?

   Report
6. J

   John

   Dublin

   11 reviews

   5.0

   11 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   ROLYS have kept their standards consistently good over many years . Thus year was no exception . Food ( scampi dublin bay prawns ) is one of the few places left in dublin to serve scampi with dublin bay prawns . Service excellent by 2 Spanish waitresses from Madrid & Malaga . Wine is much too expensive by the glass - obviously 3 times of a bottle price . This should change .
   

   Is this helpful?

   Report
7. A

   Andrea

   Dublin

   3 reviews

   5.0

   3 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious supper with lovely cocktails and wine at Rolys. It never disappoints and has kept its standards high over many years. I will be back!
   

   Is this helpful?

   Report
8. R

   Rachel

   Washington DC

   25 reviews

   2.0

   25 reviews

   Dined on 5 December 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   Was looking forward to finally eating at Roly’s but sad to say we were disappointed. The food was ok but the service was …spotty. The food came out too fast (“we need to turn this table over” vibes) and then we waited a long time to be seen to after that. My friend had to ask for the bill four times. Also, it was SO LOUD. I don’t think I’ll be back.
   

   Is this helpful?

   Report
9. C

   Conor

   Dublin

   1 review

   3.0

   1 review

   Dined on 5 December 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Food was good but the staff either lacking in training/experience and others were just extremely rude. We had a booking for 5:45 but the lady on reception repeatedly told us the restaurant didn’t open till 6pm yet we and other guests behind us had bookings for 5:45. She was extremely rude about this mix up which was clearly theirs in the making, could easily have been sorted but instead she decided to argue with us.
   

   Is this helpful?

   Report
10. J

    John

    Dublin

    1 review

    4.0

    1 review

    Dined on 3 December 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3

    The general experience was positive with the exception of a rude bar man who while sitting at the downstairs bar continued throwing empty bottles into a bin creating unnecessary noise while also being dangerous for bar staff cleaning or emptying the bins due to broken glass - thoughtless
    

    Is this helpful?

    Report