The Henry Rooftop - Hank's Hideaway

Review summary

1. B

   Brian

   Dallas7 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   Reservation was at 5, we arrived early, didn’t get seated til 5:30 after twice reminding the rude host. After finally getting seated, we never received a dinner menus….really? Had show tickets so we had to leave without ordering dinner. Place was half full and had HORRENDOUS service….VERY disappointing,
   

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2. J

   Jada

   Dallas1 review

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Some of the BEST food we’ve ever had! The restaurant was phenomenal. Service was amazing. We were on the rooftop and had a gorgeous view of the city. I love how it was covered so we could also watch the rain. 11/10.
   

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   The Henry Rooftop - Hank's HideawayResponded on 11 March 2025

   Hi Jada, Thank you for your 5 star review and for visiting us at The Henry. We are thrilled you received great hospitality and will see you back again soon!
   

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3. OT

   OpenTable Diner VIP

   Dallas4 reviews

   3.0

   Dined on 2 March 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   We ordered our dinner shortly after getting our first drinks. We then received our dinner and had finished it in its entirety before the waitress came back. We ordered drinks and water for each of us (that wasn’t there to begin with, the first question was whether we wanted to pay for bottled water). It took around 15-20 mins to get our drinks, the water never came. I’m disappointed because, as a frequent visitor, The Henry has always delivered on the expectation of premium service for their premium prices. However, this time was different. I hope this is an anomaly, because I really like going there.
   

   The Henry Rooftop - Hank's HideawayResponded 6 days ago

   Hi, Thank you for taking the time to leave us a review. We appreciate all feedback, and we hate that we missed the expectation on your visit. I want to try and make things right and hopefully get you back in the restaurant soon. We will be reaching out via message shortly. Thank you again for your business, Kevan GM
   

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4. N

   Niomie VIP

   Dallas10 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience perusal. Food ✔️ drinks ✔️ ambiance ✔️
   

   The Henry Rooftop - Hank's HideawayResponded on 23 February 2025

   Thank you for your 5 star review and for visiting us at The Henry. We are thrilled you received great hospitality and will see you back again soon!
   

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5. B

   Beth VIP

   Detroit5 reviews

   5.0

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, ambiance, drinks & service were top notch. This is our favorite place in Dallas!!
   

   The Henry Rooftop - Hank's HideawayResponded on 21 February 2025

   Thank you for your 5 star review and for visiting us at The Henry. We are thrilled you received great hospitality and will see you back again soon!
   

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6. J

   Jordan

   New York City8 reviews

   4.0

   Dined on 16 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Dinner and service was good. It was too loud . Great space .
   

   The Henry Rooftop - Hank's HideawayResponded on 18 February 2025

   Thank you for visiting The Henry in Dallas. We appreciate you taking time to rate your experience. If there is any feedback on our food or service, please feel free to let us know. We look forward to having you in again in the future!
   

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7. S

   Sid

   Dallas2 reviews

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   The ambiance and views were top tier. Music was a little loud almost like a night club and the food was just okay. I would recommend for drinks with a view but not so much for a date night dinner. I had a good experience overall though.
   

   The Henry Rooftop - Hank's HideawayResponded on 19 February 2025

   Hi, Thank you for taking the time to leave us a review. We appreciate all feedback, and we hate that we missed the expectation on your visit. I want to try and make things right and hopefully get you back in the restaurant soon. We will be reaching out via message shortly. Thank you again for your business, Kevan GM
   

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8. OT

   OpenTable Diner

   Dallas3 reviews

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience, the menu was delicious! We enjoyed our Valentines dinner at the Henry
   

   The Henry Rooftop - Hank's HideawayResponded on 2 March 2025

   Thank you so much for taking the time to leave us a 5 star review! We appreciate you dining with us at The Henry Dallas and are thrilled that you received great hospitality. We hope to see you back again soon!
   

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9. D

   Derik

   Dallas1 review

   1.0

   Dined on 1 February 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Reservations were made and confirmed by the restaurant for outdoor rooftop seating. When we arrived we were then placed inside and were told that the outdoor seating was already accounted for. A complaint was sent through google reviews wheee the GM originally responded and stated they will follow with me. Nobody has followed up at all.
   

   The Henry Rooftop - Hank's HideawayResponded on 24 February 2025

   Derik, thank you for your feedback and I apologize for the initial lapse in communication. I have responded to your email this morning and I look forward to being able to set things right and have you back in the restaurant, soon!
   

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10. T

    Tiffany

    Greater Boston3 reviews

    2.0

    Dined on 31 January 2025

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3

    Great vibe and location however the food and drinks were super disappointing:(
    

    The Henry Rooftop - Hank's HideawayResponded on 19 February 2025

    Hi, Thank you for taking the time to leave us a review. We appreciate all feedback, and we hate that we missed the expectation on your visit. I want to try and make things right and hopefully get you back in the restaurant soon. We will be reaching out via message shortly. Thank you again for your business, Kevan GM
    

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