Rooster's Wood-Fired Kitchen - South Park

Review summary

1. M

   Micheal

   VIP

   Charlotte

   18 reviews

   3.0

   18 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 1

   Ordered multiple items off the menu to share and everything came very late and all at the same time. Nothing was portioned. Probably took an hour to get our food
   

   Is this helpful?

   Report
2. M

   Mark

   Charlotte

   19 reviews

   5.0

   19 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   I’ve lost count of the number of times I have had the opportunity to dine at Roosters (and looking forward to dining at the next location in Ballantyne). The food is always outstanding and a step above what most good restaurants in Charlotte have to offer. Staff members always have the best attitude and advice and make it a real pleasure to dine. My wife and I (and family) have any special meals at Roosters. Love it!!
   

   Is this helpful?

   Report
3. E

   Elizabeth

   VIP

   Charlotte

   26 reviews

   5.0

   26 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Kathy greeted us with a “big hello” and smile at the front as always! She is such a great representative for the beginning of a great dining experience. My friend and I really enjoyed the onion/mushroom soup. Delish! We only got a cup and we wish we had each ordered a bowl. Ha! Our chicken salad sandwich was delicious also. Yum!
   

   Rooster's Wood-Fired Kitchen - South ParkResponded 1 day ago

   Hi Elizabeth, Thanks for your review! We're thrilled you enjoyed our onion/mushroom soup and chicken salad sandwich. We're sorry your service experience was a bit off, we'll strive to improve. We look forward to welcoming you back soon! Best, Rooster's Wood-Fired Kitchen - South Park Management Team
   

   Is this helpful?

   Report
4. J

   Janice

   Charlotte

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Meatball appetizer wasn’t warm enough. Grain bowl was not that impressive and barely any chicken
   

   Rooster's Wood-Fired Kitchen - South ParkResponded 3 days ago

   Hi Janice, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our service. However, we're sorry to hear that our meatball appetizer and grain bowl didn't meet your expectations. We always strive to deliver the best food and service to our customers, and we're disappointed to hear that we fell short this time. We appreciate your candid feedback and we will certainly look into this matter. We hope to have the opportunity to serve you again and exceed your expectations. Best, The Management Team
   

   Is this helpful?

   Report
5. K

   Kievers

   Western NC

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   In a world where food is impregnated with preservatives as processed to last “forever”, the farm to table concept employed by Rooster’s reigns supreme. Their entrees are fresh and flavorful. Prices are reasonable. The location is easily accessible with ample parking. We went for Sunday brunch and with a reservation the wait time was minimal. Ambience is light and airy. While this was our first time eating here, we will definitely be eating there again and would highly recommend it to others.
   

   Rooster's Wood-Fired Kitchen - South ParkResponded 5 days ago

   Thanks for visiting us! We're thrilled to hear that you enjoyed our fresh and flavorful entrees, reasonable prices, and convenient location. We strive to provide a fresh and enjoyable dining experience, so it's great to hear that you had a great first visit. We look forward to welcoming you back for more delicious meals!
   

   Is this helpful?

   Report
6. C

   Christine

   VIP

   Charlotte

   113 reviews

   5.0

   113 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The salmon cakes with succotash in a tomato based sauce was outstanding. Kudos to the chef and kitchen as the salmon cakes had a perfect sear and the dish was seasoned perfectly too. I will be craving this dish!
   

   Rooster's Wood-Fired Kitchen - South ParkResponded 5 days ago

   Thanks for visiting us, Christine! We're thrilled to hear that you enjoyed the salmon cakes with succotash in a tomato-based sauce. It's always a pleasure to hear when our guests enjoy their meals. We're glad you appreciated the perfect seasoning and the perfect sear on the salmon cakes. We're excited to see you craving this dish in the future!
   

   Is this helpful?

   Report
7. M

   Meg

   VIP

   New York City

   1 review

   3.0

   1 review

   Dined on 12 December 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Service was horrible. Waited forever for drinks when restaurant was empty, waiter completely inattentive, food sat on table forever, food delivered to wrong table. Such a disappointment to be there at 2pm when not crowded and have such a bad experience.
   

   Is this helpful?

   Report
8. K

   Kimberly

   VIP

   Charlotte

   25 reviews

   3.0

   25 reviews

   Dined on 12 December 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Slower service than usual. Took a long time to get tea and coffee p
   

   Rooster's Wood-Fired Kitchen - South ParkResponded 5 days ago

   Thanks for the feedback, Kimberly! We're glad to hear that you enjoyed our food and found it to be of good value. We're sorry to hear that you experienced slower service than usual. We strive to provide prompt service and we'll certainly take your feedback into account. We hope to see you again soon at Rooster's Wood-Fired Kitchen - South Park!
   

   Is this helpful?

   Report
9. H

   Harry

   Alabama

   4 reviews

   5.0

   4 reviews

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rooster’s continues to deliver a quality experience.
   

   Is this helpful?

   Report
10. N

    Nance

    Columbus

    5 reviews

    5.0

    5 reviews

    Dined on 10 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Hannah did a great job! Our food was delicious. We always enjoy eating at Roosters!
    

    Rooster's Wood-Fired Kitchen - South ParkResponded 5 days ago

    Hello, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your meal and found the service to be excellent. We strive to provide our guests with delicious food and excellent service, so your feedback is much appreciated. We're also glad to know that you always enjoy dining with us at Rooster's Wood-Fired Kitchen - South Park. We look forward to welcoming you back soon! Best, The Management Team
    

    Is this helpful?

    Report