Rustic Root

Review summary

1. A

   Ashish

   New York City

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   First and foremost, the food was subpar. The flavors were bland, the presentation was uninspired, and overall, it lacked the quality I expected. For the price, I anticipated better execution and fresher ingredients. Speaking of price, the value was disappointing. The portions didn’t justify the cost, and it felt like I was paying more for the ambiance than the meal itself. As a vegetarian, I found the options lacking. The menu was not particularly accommodating, and the few vegetarian dishes available seemed like an afterthought rather than carefully crafted meals. If you’re looking for a restaurant with solid plant-based choices, this may not be the best fit. Overall, the experience was underwhelming. With better food quality, improved value, and a more inclusive menu, it could have potential, but as of now, I wouldn’t recommend it—especially for vegetarians.
   

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2. C

   Cara

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The evening was very pleasant. Our server Fatima was excellent and so personable. The food was delicious and the atmosphere was great! Warm and cozy on a snowy winter’s night!
   

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3. H

   Howard

   New York City

   12 reviews

   3.0

   12 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was Valentines Day and I’ve had bad experiences where restaurants are at capacity and not at their best. Our waitress was knowledgeable. The cocktails were very good as was the appetizer. One main dish was a pasta dish with shrimp. It had a fishy smell to it one one shrimp had a mushy consistency. The other main dish was Branzino which was good but the portion was small. I was excited for dessert because we order an apple crisp bread pudding. The portion was large but had little taste but the ice cream with it was good. Overall we were disappointed. Don’t know if I will go back.
   

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4. D

   Dawn

   VIP

   New York City

   30 reviews

   5.0

   30 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great! We enjoyed the cocktail specials, a bunch of appetizers, shared a few dinners and desserts and we couldn't have asked for a better experience. I especially loved the crispy artichokes and the beet salad is one of my favorites. Can't wait to go back again.
   

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5. E

   Eleanor

   New York City

   10 reviews

   5.0

   10 reviews

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious, and the service was great.
   

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6. n

   nicole

   New York City

   5 reviews

   3.0

   5 reviews

   Dined on 8 February 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The value of the food was good as was the service staff. Drinks were good. The food was average. Disappointed in the inability to substitute a dish . Someone in my party wanted scrambled eggs and hash browns . We were told we could do the Breakfast bowl but could not get it without spinach because the kitchen is very particular and does not like to substitute or take away things from their menu items. When asked if we can just get scrambled eggs ,hashbrowns , sausage and toast we were told it would have to pay for each as a side which would be over $30. Opting for a hamburger which was overcooked and the fries extremely over salted . Basically , if it’s on the menu and looks good , go for it but not much flexibility with substitutions.
   

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7. L

   Love2eatout

   VIP

   New York City

   73 reviews

   5.0

   73 reviews

   Dined on 4 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything is always delicious at Rustic Root. Great Gluten Free selections. Comfortable, cozy ambiance. Good wine by the glass choices.
   

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8. E

   Evelyn

   VIP

   New York City

   39 reviews

   5.0

   39 reviews

   Dined on 3 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a very upbeat sweet young server. She was anxious to please us and went above and beyond. I wish I could remember her name. The food was delicious. My friend and I shared the Chicken Milanese, a Mediterranean Salad and of course the Corn Bread appetizer. All was very tasty and well seasoned.
   

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9. S

   Sara

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on 2 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We chose this place to meet halfway to celebrate a 16th birthday, 1st visit. The manager who greeted us at the door was very welcoming and friendly. Our table for 4 adults and a 16 yr old was ready on time. Our waitress and other wait staff who assisted with serving, pouring water and clearing were very friendly, helpful and accommodating. The adults had salads -1 Mediterranean (very colorful with plenty of tomatoes, cucumbers, feta), 1 Roasted Beet with grilled chicken (plenty of pistachio, feta, orange), 1 Caesar and 1 Bacon & Bleu with grilled chicken (plenty of bleu cheese, pecans and bacon)- all were fresh and flavorful. The dressing that was mixed with the salad was sparse for 2 of us- we asked for extra and were each given more than enough extra dressing which was very tasty without overwhelming the flavors of the salad ingredients. The teen had a burger and fries. The burger was cooked just right and there were enough tasty but not greasy fries to share. The candle on the chocolatey brownie desert was a nice touch. This is the perfect place for a Sunday brunch with family or friends. We were able to relax, talk with each other (ambient noise level was not too loud) and enjoy our time together.
   

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10. L

    Lisa

    VIP

    New York City

    3 reviews

    4.0

    3 reviews

    Dined on 2 February 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    Four of us celebrated our lifelong friend’s 50th birthday at Rustic Root on 2/2/25. Brunch was delish but unfortunately our dishes all arrived at various times throughout the meal - still fine, we shared. We did need to remind waitstaff repeatedly but they were all friendly and unbothered by this. I wanted my dear friends to love Rustic Root as much as I do, and am hoping they give it another try on a less busy day/time.
    

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