Ruth's Chris Steak House - Long Beach

Review summary

1. G

   Gary

   VIP

   Orange County

   13 reviews

   4.0

   13 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We truly enjoyed the food, although it did take almost a half hour for us to get our drinks. It was a crazy busy holiday night, so the servers were really struggling.  we will certainly return
   

   Is this helpful?

   Report
2. J

   Julieta

   San Diego

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   Unfortunately we had another bad experience with the same server (Mario). Started out great and gave him our entire order on the front end since we were going to see a show and didn’t have as much time as we would have liked. Our appetizers eventually made it before our drinks and then we waited and waited for our entrees at which point our side dish and glass of wine had been forgotten so we asked for them to be removed from our bill. We were celebrating our little boy and wanted to treat him to a nice experience. He was so patient for waiting so long for his food and we had to skip his dessert to get out in time so that was a bummer. Our server never checked in during the wait for our entrees and was no where to be found. We will go with a different location next time.
   

   Is this helpful?

   Report
3. T

   Teresa

   Los Angeles

   4 reviews

   1.0

   4 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Food came out cold and Wrong. Our waitress was very unprofessional. I made a standard reservation and we seated in the bar area. We were a group of ladies of color and I felt we treated unfairly. I have been going to Ruth Chris for years and I have never been treated as such. I’m so saddened by today experience. I would love to speak to someone about this 213-804-0079.
   

   Is this helpful?

   Report
4. R

   Renada

   Los Angeles

   13 reviews

   5.0

   13 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding customer service! Food delicious was very glad we made the choice to dine and will be returning soon Troy the chef was excellent
   

   Is this helpful?

   Report
5. J

   Jan

   Houston

   22 reviews

   5.0

   22 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As usual, the service was impeccable and the food perfect! I am very appreciative that my husband’s birthday was kindly acknowledged. He loved it!
   

   Is this helpful?

   Report
6. L

   LaRond

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My experience was great and our Waitress was fantastic
   

   Is this helpful?

   Report
7. R

   Robert

   VIP

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The service at this location is definitely much better than we had heard about when they first opened. The staff was very attentive and everyone knew and used our names often and had nice surprises for our birthday celebration. The food was very good and we were impressed by the nice presentation. Definitely recommended.
   

   Is this helpful?

   Report
8. Y

   Yano

   Tokyo

   1 review

   1.0

   1 review

   Dined on 12 December 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   Service awful. They served steaks while we were eating appetizers and just after we got white wine for appetizers.
   

   Is this helpful?

   Report
9. R

   Robert

   Phoenix

   3 reviews

   3.0

   3 reviews

   Dined on 8 December 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 2

   Terrible waitress. Valet parking expensive, couldn’t find keys or car. Normally a steady brand, RC falls well short in Long Beach.
   

   Is this helpful?

   Report
10. P

    Paula

    San Diego

    10 reviews

    4.0

    10 reviews

    Dined on 7 December 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Pros and cons. Our waiter Eric was superb. Allowed us to time our meal as desired, provided excellent service and was very friendly. My filet was cooked to perfection, my daughters was over-cooked. The salads, our sides, and appetizers were very good. Unfortunately, the hostess did not seem to take a liking to us. She was not very friendly, and after waiting in the bar 20 minutes after our reservation time, we went back to the hostess who then sat us. The hostess was not welcoming, and acted like she was doing us huge favor. After the hostess treatment, if we had not had Eric as our waiter, I’m not sure we would come back.
    

    Is this helpful?

    Report