SAAP - Cary

Review summary

1. D

   Donna

   Raleigh

   14 reviews

   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The entire dining experience was wonderful. The food was delicious and the service fantastic. Our server was Kenna. She was knowledgeable about the menu, attentive without being intrusive. It was obvious that she really enjoys working at SAAP which tells me the owners treat their staff well. We will be back
   

   Is this helpful?

   Report
2. K

   Kiara

   VIP

   Raleigh

   19 reviews

   4.0

   19 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   I've visited SAAP several times for lunch, and I absolutely love it! The food is consistently delicious, although I do prefer the lunch over dinner. This time, I brought a young lady I'm mentoring who had never tried Laotian cuisine, and she really enjoyed it. However, I found tonight's experience to be just okay compared to previous visits. We ordered chicken wings, papaya salad, SAAP fried rice, and pork belly. When I placed our order, I specifically requested the SAAP fried rice without any vegetables, just eggs and sausage. However, when the dish arrived, I noticed scallions and carrots mixed in. I encouraged my son to try it, and while he thought it was alright at first, he soon discovered the onions, carrots, and scallions in it. I called the server back to request a new bowl of the SAAP fried rice, and he agreed to help. The replacement dish was correct, but when we received our bill, the charge for the first dish was still there—it seemed to be a miscommunication between the server and the kitchen regarding the order. Ultimately, I ended up paying for the extra dish, but the server kindly offered us a complimentary dessert as a gesture of goodwill and apologized for the mix-up. Prior to this experience, the service has always been impeccable. I highly recommend visiting during lunch, and I will definitely be returning but I will say that when it's a server error or kitchen error - the customer shouldn't have to pay for the dish.
   

   Is this helpful?

   Report
3. E

   Eric

   Raleigh

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time there and just outstanding service and food. Drinks were amazing and the staff is top notch.
   

   Is this helpful?

   Report
4. L

   Lauren

   Philadelphia

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my second time at SAAP, the bold loatian flavors were again excellent. What really impressed me this time though was the service- our server (and the entire team) made the evening wonderful! They paid close attention to dietary restrictions, and gave excellent recommendations. Highly recommend, thanks SAAP team for a great meal!
   

   Is this helpful?

   Report
5. A

   Allison

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We came for our sons college graduation - Noone in our party had been before, and we all agreed we want to come back! excellent flavor and food quality, and our server was very helpful in recommending dishes.
   

   Is this helpful?

   Report
6. D

   Doug

   Raleigh

   1 review

   5.0

   1 review

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent staff. Delightful culinary artistry - cocktails, small plate, large plate, and dessert were all terrific. Kena was warm, welcoming, helpful, attentive, and added that little extra to make our anniversary dinner perfect. View of the park lit with Christmas lights was an added bonus. Kudos to all involved!
   

   Is this helpful?

   Report
7. G

   Grant

   Pittsburgh

   3 reviews

   5.0

   3 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic Food and Ambiance, perfect for our work lunch.
   

   Is this helpful?

   Report
8. D

   Donny

   VIP

   Raleigh

   20 reviews

   4.0

   20 reviews

   Dined on 11 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent food as usual. Cocktails and cocktails were middle of the road, but priced on the high side. There were a few disappointing dishes. The “colossal” shrimp in the ginger shrimp were probably large at best and aggressively seasoned. The steamed black bass special was beautiful in presentation but notably fishy. Atmosphere was excellent but with a full restaurant, it was hard to have a conversation. Perhaps some acoustics absorbers would help.
   

   Is this helpful?

   Report
9. P

   Peggy

   VIP

   Greater Boston

   27 reviews

   5.0

   27 reviews

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food and the service were absolutely terrific!!!! Sadly, the noise level was a bit loud for the older folks in our group, but we all had a great meal.
   

   Is this helpful?

   Report
10. E

    Erin

    Raleigh

    8 reviews

    5.0

    8 reviews

    Dined on 6 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Kenna was the best server ever . So sweet and knowledgeable . 10/10 experience
    

    Is this helpful?

    Report