Saaya

Review summary

1. A

   Aajza

   Dallas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   3rd time here, still great service, food, and ambiance!
   

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2. F

   Francisco

   Tampa

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience, good food. …………………………………………….
   

   SaayaResponded 3 days ago

   Thank you for dining with us. It is wonderful to hear you enjoyed your experience and we hope you join us again soon.
   

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3. V

   Vitalii

   VIP

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Everything was great, the food was okay. But overall all great experiences.
   

   SaayaResponded 6 days ago

   Thank you for taking the time to leave your positive feedback. We’re so happy you had a great time with us, and we hope to serve you again.
   

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4. K

   KrystaBelle

   Fort Lauderdale

   2 reviews

   5.0

   2 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me and friend came here for a little girls night and had a time! The drinks, food, service was AMAZING! we ordered the lamb sliders, rock shrimp, fries and spiced chicken pizza. We loved everything! We will definitely be back.
   

   SaayaResponded 6 days ago

   We're so excited to hear you had an amazing time dining with us. We hope to welcome you back again soon. Thank you!
   

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5. A

   Abhishek

   Dallas

   1 review

   1.0

   1 review

   Dined on 30 November 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Saaya: Highly Overrated We visited Saaya to celebrate our 15th anniversary, drawn in by the appealing Instagram posts and website pictures. Unfortunately, the experience fell far short of expectations. Customer Service: When making the reservation, I mentioned our anniversary and requested a special experience. However, it was clear they hadn’t taken note. The staff seemed indifferent, and the customer service was poor. Ambiance: The ambiance was nothing like what they advertised. If you’re looking for a place to relax, eat, drink, and have a conversation, this isn’t it. The music was so loud I had to shout to be heard, making it impossible to enjoy the evening. The dim lighting and cramped atmosphere made it feel more like a den than an upscale restaurant. Definitely not a venue for celebrating a special occasion. Food: The food was disappointing. Saaya claims to serve Mediterranean cuisine, but they couldn’t even get the basics right. The salad was not fresh, and the falafel was burnt and overly salty—I had to send both back. While the rest of the dishes were passable, they didn’t reflect the quality you’d expect from an “upscale” restaurant. Honestly, I’ve had far better Mediterranean food at small local eateries. It felt like the chef lacked experience in Mediterranean cooking. Drinks: I ordered the Watermelon Heatwave, a tequila-based cocktail, but it was more like sparkling water with a hint of watermelon. There was no detectable alcohol, and the drink was a huge letdown. Price: Even after returning two dishes, the price for three items was exorbitant. Given the poor quality of the food and drinks, it was absolutely not worth the cost. Overall: Saaya is not an upscale restaurant, despite its carefully curated social media images and loud music. The experience was a complete disappointment and ruined our anniversary celebration. I couldn’t wait to leave. It’s definitely not worth the time or money.
   

   SaayaResponded on 2 December 2024

   Abhishek – Thank you for choosing Saaya Dallas for your anniversary celebration. It's disheartening to know the experience didn't align with your expectations, as creating memorable experiences for special occasions is important to us. We value your detailed feedback regarding the service, atmosphere, and menu offerings. We hope to have the opportunity to provide you with a more delightful experience in the future. Thank you.
   

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6. H

   Hana

   Kansas City

   1 review

   5.0

   1 review

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Andrea our server made our experience wonderful ! She was amazing we will be back
   

   SaayaResponded on 25 November 2024

   Thank you so much for taking the time to leave a thoughtful review! Our team strives to deliver a great dining experience for all of our guests and we welcome you back soon.
   

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7. K

   K

   Sacramento

   1 review

   5.0

   1 review

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I highly recommend Saaya great atmosphere. I’ll definitely be back
   

   SaayaResponded on 21 November 2024

   Thank you for your glowing recommendation, and we hope you stop by again soon!
   

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8. N

   Nida

   Dallas

   1 review

   1.0

   1 review

   Dined on 11 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   It's an extremely noisy place. Food is not good at all. Won't recommend it.
   

   SaayaResponded on 22 November 2024

   Nida - Thank you for dining at Saaya Dallas. We aim to provide an enjoyable atmosphere and delicious food, and it seems we didn't meet those expectations during your visit. We appreciate your feedback as it helps us refine our guest experience. Thank you.
   

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9. J

   John

   Raleigh

   2 reviews

   4.0

   2 reviews

   Dined on 26 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Everything was great, the music was a bit loud. I couldn't hear my server. Other than that, no complaints.
   

   SaayaResponded on 22 November 2024

   Thank you for your feedback. We're so happy we could deliver on a lovely experience. We look forward to serving you again sometime soon.
   

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10. K

    Kristina

    San Diego

    2 reviews

    3.0

    2 reviews

    Dined on 19 October 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Irs my 3rd time here and I hadn’t experienced so majy flys around my food. It got to be annoying.
    

    SaayaResponded on 21 October 2024

    Kristina – Thank you for returning to Saaya Dallas. We apologize for the inconvenience caused by the flies during your visit, as providing a comfortable and enjoyable dining experience is our goal. Your feedback is important to us, and we hope to have another opportunity to impress you in the future. Thank you.
    

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