Bamboo Club

Review summary

1. t

   tyisha

   Chicago

   6 reviews

   4.0

   6 reviews

   Dined today

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   I had a nice time, the service is kind of slow, food was just "okay", the drinks are not worth the price. I enjoyed the music and photo props the most.
   

   Bamboo ClubResponded today

   Thank you for your review! We’re glad to hear you had a nice time and enjoyed the music and photo props—those are some of our favorite parts of the holiday magic too! 🎄✨ We appreciate your feedback on the food and drinks and would love to know what type of food you’d expect at a Christmas bar. We currently offer American cuisine to appeal to a wide audience, but we’re always looking for ways to improve. Thank you again for visiting, and we hope to welcome you back for an even better experience next time! 😊
   

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2. M

   Mari

   San Antonio

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Visiting Chicago and this place is a must during the holidays. Our server was amazing. Food was good, decorations were out of this world. We took a lot of great pictures. The only downside was we placed 2nd in music bingo. Thank you Santa Baby for helping to make our visit to Chicago just a bit more magical.
   

   Bamboo ClubResponded today

   Thank you so much for your wonderful review! We’re thrilled to hear you had such a magical time with us and that our team, food, and decorations made your visit extra special. It sounds like you made some amazing memories (and got some great pictures too)! Finishing 2nd in music bingo is still pretty impressive—there’s always next time for the win! 😉 Thank you for making us part of your Chicago holiday experience. We hope to welcome you back for even more festive fun in the future. Happy holidays! 🎄✨
   

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3. K

   Kelly

   Chicago

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   They had amazing designs and decor, I lived everyfloor everything here mad me so happy, I loved it! The food was okay… not bad by any means but very over priced. Would highly recommend and go again!! :)
   

   Bamboo ClubResponded today

   Thank you so much for visiting Santa Baby and for your kind words about our designs and decor—we’re so glad you loved the festive atmosphere and that it brought you so much joy! 🎄✨ We appreciate your feedback about the food and pricing. We know our prices are on the higher side, and that’s due to the rising costs of goods, labor, and the intricate decor that helps us create the Christmas magic you enjoyed. We hope you can understand that these costs allow us to continue bringing this unique holiday experience to Chicago year after year. It means so much to us that you’d recommend us and would visit again—we can’t wait to welcome you back for more holiday cheer! 😊
   

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4. A

   Ariel

   Chicago

   5 reviews

   1.0

   5 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 5
   4. Ambience 3

   I reserved this place and had specific seating directions. As I know, it’s very difficult sometimes but I specifically asked to be seated away from the door and a breeze just to be seated where I didn’t want to be seated. I was cold the entire time. As soon as I sat down, I noticed my silverware and napkin had hair on it. I gave it to the server and he took it and said nothing. When my food came out, IT HAD HAIR IN THE SOUR CREAM. I felt so annoyed but I am not one of the people to make a big deal of things so I gave the sour cream back. There was no sympathy from the staff nor any accommodations. I spent an average of about $51 ish and it was definitely not worth it for what I got. I was very upset and even after I paid, there was still no apologies or anything. There was hair before I ate and when my food came out and my hair is pulled back and my friends hair was pulled up and it wasn’t our hair texture. Very bad experience this go round and nothing was really polite. In fact, the server made it seem like that was a regular thing instead of being more concerned.
   

   Bamboo ClubResponded today

   We’re deeply sorry for your experience and sincerely apologize for the issues you encountered. We’re addressing this with our team to ensure it doesn’t happen again. Thank you for bringing this to our attention, and we truly regret not meeting your expectations.
   

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5. K

   Kelly

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The Santa Baby motif is outstanding. We had a cabana and the holiday decor was throughout. A ton of photo opportunities. My team had a wonderful time.
   

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   Bamboo ClubResponded today

   Thank you so much for your kind review! We’re thrilled to hear you and your team had a wonderful time and enjoyed the Santa Baby theme and festive decor. It’s great to know the cabana and photo opportunities added to the experience. We hope to welcome you back for more holiday fun in the future! 🎄✨
   

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6. T

   Tracie

   Chicago

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service, atmosphere and food were top notch! The Christmas decor was out of this world amazing! Highly recommend!
   

   Bamboo ClubResponded today

   We’re so glad you enjoyed the Christmas magic here at Santa Baby! Your support means the world to us. Have a merry and bright holiday season, and come back soon! ❄️🎅
   

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7. H

   Heather

   VIP

   Salt Lake City

   37 reviews

   4.0

   37 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   3rd year in a row that we’ve visited Santa Baby. It’s a feast for the eyes for sure. Service was very good, the drinks and food a bit pricey but you’re paying for the ambiance. The bars in Wrigleyville have definitely found something to keep them afloat during the off season. Good for them!
   

   Bamboo ClubResponded today

   Thank you so much for your continued support—it means the world to us that you’ve made Santa Baby part of your holiday tradition! 🎄✨ We’re thrilled you enjoyed the festive ambiance and great service. We know our prices are on the higher side, and that reflects the significant costs of creating such an over-the-top experience, from the intricate decor to rising goods and labor expenses. It’s all part of bringing the holiday magic to life, and we’re glad it’s something you value. Looking forward to seeing you again next year for more holiday cheer! 😊
   

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8. C

   Crystal

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Had a great time at Santa Bar. Beautiful decorations. Fun for adults and kids. Our waiter Freda was great.
   

   Bamboo ClubResponded 1 day ago

   We’re so glad you enjoyed the Christmas magic here at Santa Baby! Your support means the world to us. Have a merry and bright holiday season, and come back soon! ❄️🎅
   

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9. OT

   OpenTable Diner

   VIP

   Chicago

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The Santa Baby Bar experience was pretty cool. However, we did get to full experience due to a private event on the other floor. We were notified a few days prior to this however rescheduling wasn’t an option for us. Maybe private events should be limited to week days for future events. Everyone knows people come to experience all the glitz and glams on the weekends.
   

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   Bamboo ClubResponded today

   Thank you for your feedback! We’re glad you enjoyed the Santa Baby Bar experience but are sorry to hear you missed out on the upper floors due to a private event. That said, we still offer plenty of Christmas decor and magic on the first floor for guests to enjoy, and we hope it added some holiday cheer to your visit. We appreciate your suggestion and will consider this as we plan future events. Thank you for sharing your thoughts! 🎄✨
   

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10. C

    Catrena

    Chicago

    11 reviews

    3.0

    11 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 4

    The menu really changed causing the dinner to not meet the expectations anymore. The limited menu choices for food really took away from the experience. I will only attend for photo opportunities and no longer the food.
    

    Bamboo ClubResponded today

    Thank you for sharing your feedback and for being such a loyal guest over the years—we truly appreciate your support and don’t want this tradition to end either! We’re sorry to hear the current menu didn’t meet your expectations. We aim to create a festive experience for everyone, and your input is invaluable. What type of food or dishes would you like to see added to the menu? We’d love to hear your suggestions as we look to improve and bring back the magic you’ve come to expect. 🎄✨
    

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