Bamboo Club

Review summary

1. J

   Joyce

   Chicago

   15 reviews

   2.0

   15 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Unorganized for the pre reservation process… no one knew what was going on…the drinks were pre made and the hot chocolate came out cold… for $19 the hot chocolate should be amazing….the decorations were amazing but the whole experience was not good.. will not be back… was there last year without a reservation, sat at the bar and had an amazing experience…so opposite this year….consistency is key… time to try other places….
   

   Bamboo ClubResponded today

   Thank you for your feedback, and we’re sorry your experience didn’t meet expectations this year. We strive to create a magical and consistent holiday experience, and it’s clear we fell short. Management is always available to address any issues during your visit, and we wish we could have fixed these for you in the moment. We will use your feedback to improve for the future.
   

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2. F

   Facundo

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Amazing experience! Great food! THe service is good too, the waitress was a little intense to take our plates out of the table..but it was a great experience overall
   

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   Bamboo ClubResponded today

   Thank you for the wonderful review! We’re so glad you enjoyed the food and had an amazing experience overall. Hope to see you again for more holiday fun!
   

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3. P

   Philippe

   Montreal

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Great service and décor but good choice was ok and cocktails were a bit pricey.
   

   Bamboo ClubResponded 1 day ago

   We’re so glad you enjoyed the Christmas magic here at Santa Baby! Your support means the world to us. Have a merry and bright holiday season, and come back soon! ❄️🎅
   

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4. R

   Rhakia

   Chicago

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 2

   My experience was good just didn’t get to experience everything that Santa baby is all about we were only able to eat and take a picture outside at the entrance.
   

   Bamboo ClubResponded 1 day ago

   Thank you for your feedback. We’re glad you enjoyed parts of your visit but sorry to hear you didn’t get the full Santa Baby experience. We hope you’ll give it another try to enjoy everything we have to offer!
   

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5. R

   Rena

   Chicago

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   False advertising and poorly managed. There are better pops up near by.
   

   Bamboo ClubResponded 1 day ago

   Thank you for your feedback. We’re sorry to hear you felt disappointed and would love to understand more about your concerns. Your input helps us improve, and we hope you’ll consider giving us another chance in the future.
   

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6. M

   Mark

   VIP

   Cleveland

   18 reviews

   5.0

   18 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   We had a great time! The food choices were not great. The restaurant wasn’t packed at all, but yet the servers made it abundantly clear that you only had 90 minutes to eat and get out. There weee a bunch of open tables yet they held to that policy. Big mistake if you as me
   

   Bamboo ClubResponded 1 day ago

   Thanks for your review! We’re so glad you had a great time. The 90-minute time limit helps us make sure everyone gets a chance to enjoy, even if some tables look open—they’re reserved for other guests and reservations. What kind of food would you like to see on the menu? We’d love your suggestions!
   

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7. j

   jason

   San Francisco

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Went on Christmas Day and it was nice. Gave us the Christmas feel with all the decorations and music.
   

   Bamboo ClubResponded 1 day ago

   Thank you for spending Christmas with us! 🎄✨ We’re so glad you enjoyed the festive decorations and music. Serena is amazing, and we’re thrilled to hear she made your visit extra special. We’ll be sure to share your kind words with her!
   

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8. M

   Marco

   Guadalajara

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Increíble lugar, la decoración es espectacular y la comida muy buena.
   

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9. A

   Autumn

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Amazing experience at Santa Baby Bar! We had so much fun. Great atmosphere for all ages. Service was great. Photo opportunities were also amazing!
   

   Bamboo ClubResponded 1 day ago

   We’re so glad you enjoyed the Christmas magic here at Santa Baby! Your support means the world to us. Have a merry and bright holiday season, and come back soon! ❄️🎅
   

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10. A

    Alejandra

    Chicago

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Beautiful experience, spectacular decoration! Excellent service! I would definitely come back many more times!
    

    Bamboo ClubResponded 1 day ago

    We’re so glad you enjoyed the Christmas magic here at Santa Baby! Your support means the world to us. Have a merry and bright holiday season, and come back soon! ❄️🎅
    

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