Sapore Vero Crystal Palace

Review summary

1. O

   Oliver

   Cornwall

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   They put salt in the pepper shaker that was labelled with a ‘P’, when I complained after I covered my pizza with it and didn’t realise until I was halfway through the pizza (which I thought just tasted bad), they argued with me that I could have told them before eating half of it… I just didn’t realise! Made out I was just trying to scam them out of free food, which I wasn’t. I still have a salty taste in my mouth now from it, the next day. Very poor service and should have put their hands up for the mistake instead of arguing with me. It’s a shame as me and my wife have been there before a few times, and it’s been great. But now we won’t go back again. Let themselves down.
   

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2. L

   Lauralee

   London

   5 reviews

   5.0

   5 reviews

   Dined on 30 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   This place knows how to do customer satisfaction. I booked for my daughter’s birthday, they called beforehand to confirm details. They gave her a birthday card and was very accommodating with us bringing our own birthday cake. Food was lovely, great atmosphere. So simple but there aren’t many places who get the basics so right. I highly recommend.
   

   Sapore Vero Crystal PalaceResponded on 31 January 2025

   Prego, Laura! We're delighted to know that you had such a lovely time.
   

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3. G

   Grace

   Kent

   1 review

   1.0

   1 review

   Dined on 1 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Poor experience. My food was overall bland, service was rushed and my stomach has not recovered since eating here. It looked dirty in the kitchen, I do not recommend.
   

   Sapore Vero Crystal PalaceResponded on 3 January 2025

   Dear Grace, thank you for taking time to review my restaurant and sorry to hear you had rushed service and bland food. We aim to delivery the best food possible and we have very good hygiene standards in the kitchen, however I would love to know what makes you think our kitchen is dirty so I can re check this and address the problem. All our food is freshly cooked and usually consumption is within the day so we don't have old food in our fridges. It is difficult for me to know what you ordered but if you can please let me know I will investigate. I look forward to hearing from you Kind regards, Giuseppe
   

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4. E

   Ed

   London

   1 review

   5.0

   1 review

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly, attentive and knowledgeable staff, and the food and drinks were outstanding. We went on New Year's Eve and their specials were all spot on. I hope they bring those dishes back again at some point.
   

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5. A

   Ann

   London

   3 reviews

   5.0

   3 reviews

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice overall experience; setting, decor, food and drink selection. Would highly recommend however not for the claustrophobic. Seating might be too close for comfort for some clientele.
   

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6. G

   Grace

   London

   1 review

   5.0

   1 review

   Dined on 28 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food and drinks, thank you! Pizza and pasta was all delicious, best pizza in the area.
   

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7. L

   Laura

   London

   8 reviews

   5.0

   8 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely little Italian with great food and service! We all really enjoyed our meal out!
   

   • 

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8. S

   Stacy

   London

   3 reviews

   4.0

   3 reviews

   Dined on 22 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good food and good service would definitely recommend!
   

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9. O

   Olivia

   London

   1 review

   5.0

   1 review

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent! Lovely and warm in the covered outside area, lasagne and pizza really good!
   

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10. P

    Peter

    London

    3 reviews

    5.0

    3 reviews

    Dined on 1 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food always great and service really brilliant as well. Such a lovely cosy place to get some great Italian food with lovely service.
    

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