Shiki Japanese Restaurant

Review summary

1. E

   Emma

   Melbourne1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The whole experience was amazing. The food, the service, and the chef were excellent. Very kind, polite, attentive staff! We will definitely be back :)
   

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2. T

   Terry

   Adelaide1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Chef was awesome, very engaging. Steak was amazing.
   

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3. E

   Erich

   Adelaide1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Wir sind uns etwas anderes gewöhnt. Aus unserer Sicht ist der Ablauf falsch. Die Suppe kam zusammen mit dem Hauptgang. Zuerst wurde das Fleisch zubereitet, dann erst der Fried Rice. Heisst die Fleischstücke waren leider bereits wieder kalt, als wir den Reis erhalten haben. Das vor Ort gegebene Feedback wurde aber dankend entgegengenommen.
   

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4. K

   Kye

   Adelaide1 review

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing place, the food is unreal and the service is great. Highly recommend.
   

   Shiki Japanese RestaurantResponded on 6 March 2025

   Dear Kye, Thank you so much for your 5 star review for Shiki. We strive to provide the best food and service possible, and your positive review means the world to us. We look forward to welcoming you back soon for another amazing experience! Again, thank you so much and have a wonderful day ahead. Warm regards, Jermyn Cua Shiki Manager - InterContinental Adelaide
   

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5. A

   Aaron

   Adelaide1 review

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The level of service was excellent. Ever present, yet unobtrusive. The entertainment of having food cooked in our presence made it truly memorable. Will have to visit again.
   

   Shiki Japanese RestaurantResponded on 6 March 2025

   Dear Aaron, Thank you so much for taking the time to share your wonderful experience at our restaurant! Here at Shiki, our commitment is to provide a truly memorable service, and its rewarding to know that our hard work is recognized. We look forward to welcoming you back for more exciting dinners to come. Again, thank you so much and have a wonderful day ahead. Warm regards, Jermyn Cua Shiki Manager - InterContinental Adelaide
   

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6. J

   JAMES

   South Australia1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   For over 25 years and even more bookings Shiki has exceeded our expectations at all levels (be it as a couple or a family) and last night was no different. 10/10
   

   Shiki Japanese RestaurantResponded on 19 February 2025

   Dear James, Thank you so much for taking the time to share your wonderful experience at our restaurant! We deeply value your continued patronage of Shiki over the years and we're glad to know that our hard work is recognized and we look forward to welcoming you back for more exceptional dinners to come. Again, thank you so much and have a wonderful day ahead. Warm regards, Jermyn Cua Shiki Manager - InterContinental Adelaide
   

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7. B

   Brigette

   Adelaide2 reviews

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Initial visit on 14/2/25 was quite disappointing, however the staff were lovely and rectified some of the feedback immediately. Our feedback was well received and Jermyn was disappointed to hear of our experience. We were invited back to experience what this restaurant really has to offer and they didn't disappoint . 8/3/25: The service was exceptional as it was previously, Jermyn, Miai & we had a different Chef, Bun. We selected the KEYAKI menu which was impressive, and did not fall short of the high standard we had heard about. As I don't eat Sashimi they were very accommodating to swap with another dish. You will not leave hungry with the KEYAKI menu !!! Jermyn checked in throughout the evening, thank you for inviting us back, we will definitely be returning. Thank you for listening to our feedback and rectifying, not many restaurants are open to this as you are.
   

   Shiki Japanese RestaurantResponded 2 days ago

   Dear Brigette, Thank you so much for your review! We are delighted to hear that you had a wonderful experience on your return visit to Shiki. It was our pleasure to host you, and we’re so glad we could make things right. Your feedback is truly valuable to us, and we take it very seriously. It helps us improve and provide exceptional service to all our guests. We appreciate your willingness to give us another chance and for sharing your positive experience with others. We look forward to welcoming you back soon for another enjoyable meal! Warm regards, Jermyn Cua Shiki Manager - InterContinental Adelaide
   

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8. A

   Alan

   Adelaide1 review

   5.0

   Dined on 13 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a lovely meal around a Teppinyaki table but it was unfortunate that there were only the two of us on a table for 10 as it is great if you have more people which then incorporates more cooking with chef showing us his skills..
   

   Shiki Japanese RestaurantResponded on 19 February 2025

   Dear Alan, Thank you so much for your kind words! We’re thrilled to hear that you had a lovely time here in Shiki. On your next visit, we'll make sure to have you join with other guests so you could have more live teppanyaki action. We look forward to welcoming you back soon for another wonderful meal! Warm regards, Jermyn Cua Shiki Manager - InterContinental Adelaide
   

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9. L

   Louise

   Adelaide4 reviews

   5.0

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We thoroughly enjoyed our evening at Shiki. The food was wonderful - plump well cooked scallops, delicious sashimi, octopus balls , barramundi and the beef - all delicious. We actually also ordered some udon noodles but decided we didn’t need them so the Chef sent them back and we were not charged for them. Enjoyed talking with our Chef who was very friendly, our Waitress also made good recommendations regarding the wagyu. The only downside, and this is very minor, is that it was quite cold, we all agreed would take a jacket or pashmina type thing next visit.
   

   Shiki Japanese RestaurantResponded on 19 February 2025

   Dear Louise, Thank you so much for your wonderful review! At Shiki, we strive to provide not just a meal, but an unforgettable dining experience, and your kind words motivate our team to keep delivering the best. Also, we'd be happy to adjust the temperature accordingly to ensure all guests are comfortable. We look forward to welcoming you back soon for another delightful evening! Warm regards, Jermyn Cua Shiki Manager - InterContinental Adelaide
   

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10. R

    Rick

    Adelaide4 reviews

    5.0

    Dined on 30 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a great night out the family sitting around the the hot plate
    

    Shiki Japanese RestaurantResponded on 1 February 2025

    Dear Rick, Thank you so much for taking the time to share your wonderful experience at our restaurant! Here at Shiki, we strive to provide exceptional teppanyaki experience, and we are thrilled to hear that your family had a great night. It’s truly rewarding to know that our hard work is recognized and we look forward to welcoming you back for another delightful meal soon. Again, thank you so much and have a wonderful day ahead. Warm regards, Jermyn Cua Shiki Manager - InterContinental Adelaide
    

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