Shoemaker's Grille

Review summary

1. J

   Judith

   Richmond1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have always loved the ambiance at Shoemakers, and have dined there frequently since it opened. The food is always delicious.
   

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2. OT

   OpenTable Diner

   Las Vegas8 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   First time visitor to Lynchburg, VA, so my husband and I wanted a date night. Nice spot for a great ambience. Service was friendly, but so slow. They forgot about us “because of a party of 12.” No bread was served to our table, even when we asked for it. I ordered a drink, it never came, so when I asked, the server checked and the ingredients were “out.” Ordered a new drink, and by this time, we were half way done with our progressive dinner of appetizers leading to a main course. The appetizers we ordered started well. Great portion size for the fried oysters, huge portion of the pork belly - both could have been main courses. Now, here’s where it goes wrong for the food. While things taste great, they used the SAME sauce on the fried oysters, pork belly, AND the gem salad. Why? It got old fast. I still didn’t have my 2nd attempt at a drink by the time we finished our 3rd appetizer, our salad, and there was no sign of our server. She was friendly, but someone else should have been helping her if she was to care for 3 other small tables with a party of 12. We saw the manager at another table and got his attention and canceled the drink, and while he offered to go get it and take it off the bill, we had finished the food, and based on how service was, we didn’t want to ask for another dish. So, the manager went to cancel the drink and, as expected, the manager brought our server back. She apologized, asked if we wanted anything else, so I looked at the dessert menu. I asked about the sweetness level of the bread pudding to which she had no clue and said others liked it. She assured us others had not said it was too sweet, but everyone has a different tolerance. So, we decided to try it. We got the white chocolate chips on the side and I’m glad I did. It was too much cinnamon, very banana forward, and lacked flavor and that sponge texture I love about bread pudding. It wasn’t great. Which completed a good evening, not great. 3 apps, no drinks, and a dessert $62+ tip.
   

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3. J

   John VIP

   Cincinnati10 reviews

   5.0

   Dined on 14 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service. Delicious filet and drinks. Great atmosphere. Highly recommend.
   

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4. B

   Brandon VIP

   Orlando4 reviews

   4.0

   Dined on 7 March 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   The restaurant decor and ambiance was great! The appetizers were good. The steak was plated very nicely, but the overall flavor was average.
   

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5. OT

   OpenTable Diner

   Richmond1 review

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere was calming, the tables far enough apart to feel secluded and background music was just enough to hear if you weren't talking but low enough not to intrude if you were having a conversation. We thought the service was spot on! Our waitress was attentive and caring when she was there and did NOT show up every 5 minutes, so we were most grateful for the time alone together over a delicious dinner for our anniversary.
   

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6. D

   Dave

   New York City14 reviews

   4.0

   Dined on 27 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   It's a nice space, food was solid, a little pricy for what you get.
   

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7. s

   scott VIP

   Charleston12 reviews

   4.0

   Dined on 21 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great restaurant, we were in town and found it at the last minute and were able to get a table. The food and service were fantastic. The manager was kind enough to give us the building history and a brief tour of the hotel lobby upstairs. Highly recommend, next time we’re in town will definitely be back!
   

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8. C

   Christopher

   Tampa1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Amazing atmosphere and cozy surroundings. Service was five star and food just as highly rated. 
   

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9. T

   Tia

   Richmond1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was greeted by the hostess and was quickly seated. My waitress was very knowledgeable about the menu and was able to give me advice on ordering from the menu on things I was unfamiliar with. We also had complimentary champagne. The atmosphere was also very elegant. I would definitely recommend for any special occasions.
   

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10. M

    Mick VIP

    Raleigh21 reviews

    2.0

    Dined on 15 February 2025

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 5

    Food was cold but would have been delicious otherwise
    

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