Shy Bird - South Boston

Review summary

1. K

   Kerryb VIP

   New Orleans14 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We usually love this neighborhood spot, but service today was worse than we’ve ever seen. The kitchen was running really behind, which is totally normal when it’s such a busy day, but our server did not check in until it has been an awkwardly long wait time after ordering, or let us know there would be a substantial wait for our food, and didn’t seem to care when our app came out with our entrees. (Not a big deal but we wouldn’t have bothered with an app if we had known this). No biggy but the reason for my review was the same server had the table next to us.. when 4-5 of the entrees never came out (like 30+ mins waiting after their friends were already served) he just avoided the table. It was so awkward when we got our food before they did, when we were sat after they had ordered. My guess is they were just really understaffed, but I would think a manager would come over to help or at least address the situation. Tough day to judge a restaurant’s timing etc, but the lack of communication or care to their customers says more than anything else. Disappointed for sure today.
   

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2. K

   Kevin

   Denver1 review

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The host and our servers were fantastic, as was the food. Great place to people watch! :D
   

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3. J

   Jonathan VIP

   Detroit3 reviews

   3.0

   Dined on 7 March 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Busy Friday night, didn’t seem understaffed, but maybe was? Service was very spotty. Had to wait and flag down waiters throughout the night. Not usually the case, but maybe just an off night? Food solid as usual.
   

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4. A

   Angel VIP

   Greater Boston70 reviews

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous service, delicious food, great comfortable atmosphere. It's fantastic 😎
   

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5. E

   Eleanor

   Greater Boston8 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friends and I had a nice brunch. The food was perfect. I must say, though, the frozen martini was a bit strong. L
   

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6. OT

   OpenTable Diner

   Greater Boston4 reviews

   5.0

   Dined on 27 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious! The drinks were made perfectly. Service was exceptional and quick. I ordered: SB Dunks - 12 pieces w sauce flight - The honey mustard and pecorino ranch were my favorite. Brussels Sprouts & Kale Salad GF VEG dried cranberries, shaved parmesan, toasted almonds, sour apple vinaigrette Reg. Margarita Go try it out, you won’t regret it.
   

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7. B

   Barbara

   Greater Boston10 reviews

   4.0

   Dined on 23 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service very slow today but wait staff was solicitous & kept us informed @ delays.
   

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8. K

   Katie VIP

   Greater Boston2 reviews

   2.0

   Dined on 23 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   They were unable to fry anything but waited to tell us until after they sat us and we ordered drinks. This means no fried chicken at a fried chicken restaurant. They also had no avocado and it was brunch.
   

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9. M

   Maddie VIP

   Philadelphia1 review

   5.0

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server and the whole staff were fantastic. We were a table of 12 and they were so wonderful with us! Didn’t rush us, and treated our birthday girl perfectly! It was fun and delicious
   

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10. J

    Joe VIP

    New York City18 reviews

    4.0

    Dined on 15 February 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    Brunch on Saturdays in the NEW (don't tell anyone) thing. Must go and enjoy!
    

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