Sky Creek Kitchen - Delta Hotel Southlake

Review summary

1. I

   Irene

   Dallas10 reviews

   4.0

   Dined on 16 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great menu, wonderful service. We had a really good experience.
   

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2. M

   Mark

   Dallas2 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible experience. Will return again. Ambiance was better than expected.
   

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3. M

   Marina VIP

   Dallas10 reviews

   4.0

   Dined on 15 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice 3 course meal for Valentines Day. They got a little backed up so somewhat slower than usual but the staff was gracious and it gave us time to visit.
   

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4. M

   Myron VIP

   Dallas45 reviews

   3.0

   Dined on 13 February 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The salmon was good. The fettuccine was a bust. Had it with veggies only. Pretty much tasteless, veggie were slivers of carrots and zucchini, I expected more. The wine was incredibly overpriced. Service was very good. Nice atmosphere but a lot of noise from the bar. Probably won’t return
   

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5. S

   Shawn VIP

   Dallas14 reviews

   3.0

   Dined on 15 January 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 1

   We have been frequent diners at this restaurant and always have had good experiences. Food and service have been consistently good. Value isn’t great, but consistently good otherwise. Lately, staffing has been inadequate, noise levels are unreasonable for fine dining. Not a bad place for a large group staying at the hotel, but unsuitable for a romantic or small intimate gathering of friends.
   

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6. B

   Brooke

   Dallas1 review

   5.0

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hidden gem, loved it!! Food was fantastic, gorgeous hotel, great experience!
   

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7. S

   Sherry

   Dallas1 review

   4.0

   Dined on 21 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   This place is a diamond in the rough. The food was outstanding, but there were very few customers dining. Not sure if they are a businessman place on weekdays or it is the holidays. The decor is beautiful, seating was very comfortable. The bar had people, just not the restaurant. They had one person serving in the restaurant . We were able to get in at prime time. We stayed for several Hours, the wine selection was good. You should try it. Be patient, if they start filling up, they will get the help, but that may take a little time. If this restaurant were in Dallas, it would be packed.
   

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8. j

   jason

   Dallas1 review

   2.0

   Dined on 22 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   Airport restaurant vibes. Sevice was super slow and food was just alright. Not recommended
   

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9. S

   Sean

   Dallas1 review

   2.0

   Dined on 9 November 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   No music going in the dining area. Food was alright. Drinks from bar were eh. If you’re looking for upscale dining, I would recommend going to another restaurant. If you’re staying at the hotel and don’t feel like going out, this would be the easiest option!
   

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10. J

    Jane

    Austin2 reviews

    1.0

    Dined on 4 October 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 5

    The restaurant and bar were very understaffed, in particular the kitchen staff and bartenders, and we waited over an hour for our food. When we finally hailed someone to take our drink order, it was only after complaining to the manager that we finally got those half an hour later. Our steak and pork chop were served with a butter knife rather than a steak knife making it almost impossible to eat. My friend finally picked up his pork chop and ate it by hand. On the plus side, our waitress was a delight and hard worker but unfortunately could not keep up without support from the kitchen and bar staff. The cornbread served before dinner was delicious.
    

    Sky Creek Kitchen - Delta Hotel SouthlakeResponded on 18 October 2024

    Dear Jane, We are deeply sorry for the experience you had during your recent visit. We sincerely apologize for the understaffing issues that led to delays in service and the inconvenience you faced with your meal. We have recognized this problem and have since implemented new strategies to ensure our kitchen and bar staff are fully supported. We appreciate you recognizing our hardworking waitress and the delicious cornbread. We would love the opportunity to make this right. Please contact our Assistant General Manager at (682)-477-4601, so we can address your concerns personally and ensure your next visit is exceptional. Thank you for your feedback, and we hope to welcome you back soon.
    

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