Smash Bar & Kitchen - Whitby

Review summary

1. s

   shannon

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rachel was phenomenal Bread should be provided with most main courses without charge, especially pasta
   

   Smash Bar & Kitchen - WhitbyResponded today

   Hi Shannon, Thank you for your review. We are so pleased to hear you had a wonderful experience with us, we will certainly pass along the kind feedback to Rachael! We look forward to seeing you again in the near future & Happy New Year!
   

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2. R

   Robin

   Toronto

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent! Mussels were out of this world!!👍👍 Lamb and mushroom pasta a must!
   

   Smash Bar & Kitchen - WhitbyResponded today

   Hi Robin, Thank you for your review! We are so pleased to hear you had a wonderful experience with us & we will pass along the kind feedback to our kitchen :) We look forward to seeing you again in the near future!
   

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3. M

   Michael

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Best fried buttermilk chicken in Durham. Service is excellent- our server was very attentive and checked in was is regularly. Food was served hot and tasted delicious. One daughter raved about the burger, the other daughter loved the brisket grilled cheese and my wife would probably leave me for the chicken sandwich.
   

   Smash Bar & Kitchen - WhitbyResponded today

   Hi Michael, Thank you for your review! We are so pleased to hear you had a wonderful experience with us. We will pass along the kind feedback to our team! We are so glad you all enjoyed your meals, we will be sure to keep an eye on our chicken sandwich for you... ;) We look forward to seeing you again in the near future!
   

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4. h

   harbir

   Toronto

   10 reviews

   4.0

   10 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We often go to this restaurant and always it’s a good experience. Food tastes great! We ordered beef brisket, Nashville chicken sandwich, fish n chips and smash burger. Everything tasted delicious . One star taken away for service as we had to call back the hostess as our mains arrived but we did have any condiments such as salt n pepper for our fries… she didn’t ask us how our food tasted or if we needed anything. We had to call her to reorder our drinks! We would def. Go back for food.
   

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   Smash Bar & Kitchen - WhitbyResponded today

   Hi Harbir, Thank you for your review. We were so pleased to hear you had a wonderful experience with us & we will pass along the kind words to our team. We will be sure to touch base with our team to address the service notes as well to further improve for next time. We hope to see you again in the near future!
   

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5. D

   Dave

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined on 20 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Truffle fries were lacking. Cobb salad was incredible. Vegetables were fresh, crisp, was absolutely delicious!
   

   Smash Bar & Kitchen - WhitbyResponded 5 days ago

   Hi Dave, Thank you for your review! We are so pleased to hear you had a wonderful experience with us, we love the cobb salad as well! We will take your feedback regarding the truffle fries into consideration to further improve. We look forward to seeing you again in the near future.
   

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6. S

   Sandra

   Toronto

   1 review

   2.0

   1 review

   Dined on 14 December 2024

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 1

   Food was good. Service was good. What wasn't good was the fight that broke out at the table behind us and I got pushed into the glass. It's unfortunate that the restaurant didn't get control of the situation very quickly and it escalated.
   

   Smash Bar & Kitchen - WhitbyResponded on 15 December 2024

   Hi Sandra, We would like to premise that we are a family restaurant & the security is provided by our property management team who are present for the whole plaza should an issue arise. An instance like this has never occurred due to the nature of our restaurant. Please note, managers were on site as soon as we were notified as well as many staff members attempting to control the situation in addition to another manager contacting the police. It is true we cannot control the actions of individuals who enter our establishment & as you mentioned, it escalated quickly with no warning for our team so we reacted as quickly as we could. We did table touch as well with remaining guests. We are glad to hear the other aspects were enjoyable. We hope you will give us another chance in the future.
   

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7. W

   Wendy

   VIP

   Toronto

   4 reviews

   4.0

   4 reviews

   Dined on 30 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food, attentive service. The smash burger is awesome and so is the cornbread!
   

   Smash Bar & Kitchen - WhitbyResponded on 2 December 2024

   Hi Wendy, Thank you for your review! We are so pleased to hear you had a wonderful experience with us. We are big fans of those menu items as well :) We look forward to seeing you again in the near future!
   

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8. J

   Joanna

   Toronto

   6 reviews

   5.0

   6 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Smash Kitchen never disappoints. The food is always super yummy and the service is always friendly.
   

   Smash Bar & Kitchen - WhitbyResponded on 2 December 2024

   Hi Joanna, Thank you for your review! We are so pleased to hear you had a wonderful experience with us & appreciate your continued support :) We look forward to seeing you again in the near future!
   

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9. A

   Anissa

   Toronto

   1 review

   3.0

   1 review

   Dined on 30 November 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Didn't enjoy the pesto orzo which accompanied my salmon, no flavour. I barely ate it. The jerk chicken was a good portion, however it was not Jerk at all. Just a grilled chicken breast with barbecue sauce. The smash donuts were awful. More like fried dough that tasted like bread. Very dense centre, not what I expected. Our service was exceptional, very knowledgeable waiter with pleasant demeanor.
   

   Smash Bar & Kitchen - WhitbyResponded on 2 December 2024

   Hi Anissa, Thank you for your review. We are so happy to hear your server took wonderful care of you on the evening of your visit! In terms of the food, we will certainly pass along your feedback to our kitchen team to further improve. We hope you will give us another try in the near future to perhaps enjoy another menu item!
   

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10. A

    Adrian

    Toronto

    2 reviews

    3.0

    2 reviews

    Dined on 24 November 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 4

    Service was excellent. I originally booked for 8:30PM but we got hungry and decided to try go in anyway at 7PM. They were very nice and had our table ready already so we were seated right away even though the restaurant was packed. They were very accommodating and servers were always with us throughout our stay. Downside was the food. Well found it very bland, lacking in SALT. The fried chicken sandwich was large and look good but the most prominent flavour was coming from the pickles. The fries on the side were bland as well. Overall, atmosphere was great.
    

    Smash Bar & Kitchen - WhitbyResponded on 26 November 2024

    Hi Adrian, Thank you for your review. We are so pleased to hear you enjoyed the service & everyone was attentive during your visit! We appreciate your feedback in regards to the food & will certainly discuss with our team to further improve. We hope you will give us another try in the future!
    

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