Smooth Bar & Lounge

Smooth Bar & Lounge reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Alex

   Charlotte3 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   I happened to be in the Concord area and remembered seeing some social media posts last year about a new lounge, so I decided to give it a try. After checking out reviews across various platforms, I wasn’t quite sure what to expect—but I’m glad I went. The exterior gave off a welcoming lounge vibe, and we were checked in quickly thanks to our OpenTable reservation. The atmosphere was just as advertised—stylish and inviting, with impressive decor. As some reviews mentioned, the music was a bit loud. If you’re looking to have a conversation, consider sitting side-by-side on the couch seating instead of across a table. Still, don’t let that deter you—this is a lounge first, and it delivers on that promise. The food was surprisingly good for a lounge. While it’s not five-star dining, it was flavorful, well-presented, and reasonably priced. The menu is limited, but that’s typical for a lounge and makes sense for maintaining kitchen efficiency. There were still solid options to accommodate most diets. We started with the shrimp egg rolls, which were delicious and definitely worth ordering again. We also tried the chicken wings and the Creole salmon. I didn’t have the wings, but my wife thought they were decent—nothing extraordinary, but not bad either. The salmon came with green beans and rice and was seasoned well, though it was cooked well-done. I wasn’t asked about my preferred temperature, but considering this is more of a lounge than a seafood spot, I wasn’t surprised. It may have been cooked from frozen, which would explain the doneness. Service was smooth and friendly, and the cocktails were well-crafted with thoughtful flavors. I’ve seen some comments about long wait times, but we didn’t experience that—and neither did the tables around us. That said, it was getting busy as we were leaving, so I can see how it might get backed up during peak hours. Overall, it was a great experience, and I’ll definitely be back to try more from the menu.
   

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2. J

   Josephine

   Unspecified1 review

   5.0

   Dined on 14 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was Wonderful, I raved about Smooth to my husband, so this was date night, we enjoyed it all!!! The entrees were seasoned deliciously, he enjoyed the lamb chops and I enjoyed the creole salmon delish! The vibe, the service, Terri is awesome she remembered me so very well the ambiance, the music, again everything was Wonderful!!!!
   

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3. OT

   OpenTable Diner

   Charlotte1 review

   5.0

   Dined on 14 March 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good atmosphere and vibe to good with friends and family
   

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4. OT

   OpenTable Diner

   Tampa1 review

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a cool vibe and a nice spot, the drinks tasted very good we did not order food tonight, but the menu looked great.
   

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5. P

   Pamela VIP

   Charlotte11 reviews

   2.0

   Dined on 22 February 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   Definitely small portions that didn’t necessarily equal the price. The food was a little salty. The ambience was nice and had a good vibe. One thing I’m not a fan of is a business adding gratuity and a fee to pay with a credit card to the bill . As a business owner you are the responsible party for paying to accept credit cards at your establishment. As far as gratuity the customer should decide how much they leave based on the quality of service received by their server. It’s a one and done for me.
   

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6. K

   Kevin

   Atlanta1 review

   4.0

   Dined on 16 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The food was very tasty. The staff were friendly. The ambiance is nice. The entrée portions could be larger. The music and the drinks were good.
   

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7. B

   Boris

   Charlotte1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Service was poor, waited over 2 hours for food to be served and when finally served my lamb chops were cold. Ordered drinks for the table and ended up going to the bar to request our drinks and ended up waiting an additional 45mins standing up at the bar. Server was trying to make my drink and you could tell she was not experienced, looking back at her phone constantly for the ingredients. It was not a memorable experience.
   

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8. Y

   Yolanda

   Washington DC2 reviews

   4.0

   Dined on 9 February 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   My experience at Smooth was nice. The artwork on the walls, lighting, and decor lends to the overall vibe. The couch seats look nice, but sit very low and the cushions are pretty worn for a place that’s newly open. The tables are too high for the height of the couches and makes eating awkward. The food and drinks were good. There was an issue with my cousin’s order, and I didn’t agree with the way the co-owner chose to inform us he was going to have a talk with our server. That information is not for your customers to know. All your customer needs to know is that it will be corrected, no more. With that said, our server was a lovely young lady name Terrie, and though it took time to get our bill, she did her best due to them being short staffed. One last note, it is a comfortable location, but not big enough for the DJ to play the music so loud that you cannot have a conversation at table’s length. The music was okay, but lacked transitional flow, which messes with the vibe. I think Smooth is worth checking out at least once. I would recommend it if you’re visiting the area. I’m always rooting for black owned businesses and I wish them much success.
   

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9. C

   Cardona

   Charlotte1 review

   5.0

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere and service! Food and drinks were AMAZING! Artwork was stunning!!
   

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10. P

    Phillip

    Charlotte1 review

    1.0

    Dined on 26 January 2025

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 4

    We went at night but they had an all white party earlier in that day. I reserved for my wife to have a surprise birthday here since it was a place she was wanting to go. They asked for special instructions on the reservation. All I asked for was for them to have a note saying happy birthday to her and they didn’t even do that. We got there at 8:00 pm and didn’t even get served water until 9:30 pm and food until 10:00pm. I Overheard the owner talking to a customer when the customer asked for a discount or something to accommodate for the service and the owner denied any accommodations or discount. we also had bad service food was cold and still had to pay full price and took out gratuity. Nothing was done for us for the lack of their service also water was spilt on the table by the server and was never cleaned up so we sat there with a puddle of water on the table. We had to get up and ask for napkins to clean it up. The ambience was very nice, but the all-around service was horrible. Had other customers come in and leave because they were not getting served. They also ran out of food do to the all white party they had earlier that day so everyone had to order the same dish and whenever someone complained about service, they kept blaming it on the all white party same with the food options.  for our first time being there and also it it being my wife’s birthday. It was not great at all. I was a embarrassed for her and her guest. 
    

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