Solita Tacos & Margaritas - Orlando

Review summary

1. K

   Kristen

   Denver

   2 reviews

   3.0

   2 reviews

   Dined on 6 December 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   It was okay…server was nice, food was okay, ambiance was not great. It was my husband’s birthday and they put us at the entrance to the kitchen which was less than stellar…anti climatic at best. We returned a taco that had a piece of fat on top and the queso was cold. The server reminded of us of our daughter so we tipped well….that was the highlight. We had a great time at the speakeasy afterwards and our comedy show was great but might skip dinner next time 🤷‍♀️
   

   Solita Tacos & Margaritas - OrlandoResponded on 7 December 2024

   Hi, Thank you for taking the time to share your experience at Solita Tacos & Margaritas - Orlando. We're sorry to hear that there were aspects of your visit that fell short of your expectations. We understand that the ambiance and the seating arrangement didn't meet your expectations, and we sincerely apologize for that. Your feedback is important to us, and we'll certainly take it into consideration to improve our service in the future. We hope you'll give us another chance to provide a better dining experience. Best Regards, The Management Team
   

   Is this helpful?

   Report
2. K

   Kim

   VIP

   Greater Boston

   34 reviews

   3.0

   34 reviews

   Dined on 5 December 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food was decent, it was a bit too dark in the dining room to read the menu and see your food. Service was a bit slow but friendly.
   

   Solita Tacos & Margaritas - OrlandoResponded on 6 December 2024

   Thanks for visiting us at Solita Tacos & Margaritas - Orlando. We appreciate your feedback. We're glad to hear that you enjoyed our food, as we always strive to provide delicious meals to our guests. We also note your comment about the lighting and the speed of our service. We're always looking for ways to improve, and your feedback is valuable to us. We hope to welcome you back soon for a more seamless dining experience.
   

   Is this helpful?

   Report
3. H

   Harry

   San Francisco

   1 review

   5.0

   1 review

   Dined on 3 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   No better place to go on a Tuesday amazing deals and service!!!
   

   Solita Tacos & Margaritas - OrlandoResponded on 4 December 2024

   Thank you for taking the time to leave us a review! We are thrilled to hear that you enjoyed your meal and had a great experience at our restaurant. It means a lot to us that you took the time to share your positive feedback, and we look forward to serving you again soon!
   

   Is this helpful?

   Report
4. E

   Elizabeth

   Phoenix

   2 reviews

   2.0

   2 reviews

   Dined on 2 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Meh. Kind of a mess, the tables are low and hard to eat a meal at. It felt like we were always missing something, a margarita pitcher without glasses, or quac without chips. Our waiter had a lot on their plate it was hard to track him down so we were left waiting. At one point the wrong dish came out and it took about 5-10 minutes to track down a different waiter and then the wait for the right meal. Overall meh I don’t know if I’d return
   

   Is this helpful?

   Report
5. D

   Danielle

   VIP

   Orlando

   10 reviews

   2.0

   10 reviews

   Dined on 2 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   The food here is good but the service is horrendous. This is the 3rd time we have been here and it has been bad each time but this time was exceptionally bad. Our server was very nice, everything was accurate but 99% of the time he was nowhere to be found. We were there prior to a concert (which seemed why everyone was there - it was quite busy) but the restaurant should have the event schedules for KIA center and Dr. Phillips - the crowds should be expected and planned for. It's right by both venues. It would be complete management incompetence to not be prepared for those rushes on a daily basis. My table was 4 people who have all been servers before so we completely understand being in the weeds. But usually when it is this bad there is some sort of apology for the wait, some excuse given, something is comped, a manager comes by - something! Anything! There was absolutely no acknowledgement of their service disaster at all. The table next to us was commiserating with us since they were having the same experience. Everything the entire meal was painfully slow. And I'm glad it was accurate because there would have been no hope of having anything fixed before we had to leave if it wasn't. Again, the food is good. But I can't decide if we'll be back again because it seems they have the same issues over and over.
   

   Is this helpful?

   Report
6. T

   Tonja

   Minneapolis

   16 reviews

   5.0

   16 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gabby was awesome! Delicious food and beverages. Glutenfree options. We will return.
   

   Solita Tacos & Margaritas - OrlandoResponded on 30 November 2024

   Thank you for taking the time to leave us a review! We are thrilled to hear that you enjoyed your meal and had a great experience at our restaurant. It means a lot to us that you took the time to share your positive feedback, and we look forward to serving you again soon! Go Solar Bears!
   

   Is this helpful?

   Report
7. N

   Natasha

   Charleston

   1 review

   5.0

   1 review

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great and the staff was very pleasant. The atmosphere was very welcoming as well. Everyone enjoyed their tacos and the chips and salsa.
   

   Solita Tacos & Margaritas - OrlandoResponded on 29 November 2024

   Hey NatashaW, We're overjoyed to hear that you had a great time at Solita Tacos & Margaritas - Orlando! It's wonderful to know that you appreciated our food, staff, and atmosphere. We're also glad that you enjoyed your tacos and chips and salsa. Your kind words mean a lot to us and we look forward to serving you again soon. Thanks again for your 5-star review!
   

   Is this helpful?

   Report
8. j

   jenna

   Greater Boston

   1 review

   1.0

   1 review

   Dined on 23 November 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   The service is beyond slow and got the drink order wrong multiple times. Food is just okay and was dark inside so hard to see the menu
   

   Solita Tacos & Margaritas - OrlandoResponded on 25 November 2024

   Thanks for the review. We're sorry to hear about your experience at Solita Tacos & Margaritas - Orlando. We aim to provide excellent service and delicious food to all our guests, and we regret that we fell short during your visit. Your feedback is valuable and will help us improve. We hope you'll give us another chance to serve you better. Best regards, Solita Tacos & Margaritas - Orlando Management Team
   

   Is this helpful?

   Report
9. S

   Sandi

   Orlando

   14 reviews

   4.0

   14 reviews

   Dined on 18 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   It was a Monday night with things going on around town. We had a reservation so no problem there. Our server forgot our drink order but made up for it later by bringing a second round quickly. He also forgot I asked for no cheese on my burrito bowl so it had to be redone. The restaurant seems good for drinks after work and pre-event food but it’s too loud really for a date night and the ambiance is more sports bar than intimate eatery. Food came out quickly, tasted great and besides the server/order snafu’s (which were promptly resolved) it was a good experience.
   

   Solita Tacos & Margaritas - OrlandoResponded on 19 November 2024

   Thanks for visiting us, NaturalBlue! We're glad to hear that you had a good experience with our drinks and food at Solita Tacos & Margaritas - Orlando. We apologize for the mix-up with your order and the noise level, we strive to create a comfortable atmosphere for all our guests. We appreciate your patience and understanding in this matter. We're committed to improving our service, and your feedback will help us do that. We hope to serve you again soon!
   

   Is this helpful?

   Report
10. S

    Sonja

    VIP

    Orlando

    79 reviews

    5.0

    79 reviews

    Dined on 18 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Busy due to concert, but overall a great time. They have a really nice happy hour with good drinks and great food!
    

    Solita Tacos & Margaritas - OrlandoResponded on 19 November 2024

    Thanks for visiting us, Fox! We're thrilled to hear that you had a great time at Solita Tacos & Margaritas - Orlando. We're especially glad that you enjoyed our happy hour and found our drinks to be of good value. We strive to make every visit a memorable one, and it's always rewarding to hear when we've succeeded. We look forward to serving you again soon!
    

    Is this helpful?

    Report