South City Kitchen Avalon

Review summary

1. K

   Kevin

   New York City

   7 reviews

   4.0

   7 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our party of 4 had a very good experience. The meals were great and the portion sizes were just right. We also enjoyed our cocktails. The waitress was very attentive as well. The atmosphere was very nice also, not too noisy. We will definitely return.
   

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2. P

   Patricia

   VIP

   Atlanta Metro

   37 reviews

   4.0

   37 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Stayed at Hotel Avalon and was told breakfast was included here. Turns out it was $15/pp voucher so we still had a $90 bill for 4. Not exactly what we expected but the food was good. Service/staff seemed a bit overwhelmed.
   

   South City Kitchen AvalonResponded today

   Thank you for sharing your feedback. We apologize for any confusion regarding the breakfast voucher. We understand how disappointing it can be when expectations don’t align with reality, and we will work to clarify this with our hotel partners to prevent any misunderstandings in the future. We are glad to hear that you enjoyed the food, though we regret that our service wasn’t up to your expectations. We are always working to improve, and your comments will certainly be taken into account. We hope to have the opportunity to welcome you back soon!
   

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3. B

   Bob

   VIP

   Atlanta Metro

   43 reviews

   5.0

   43 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service and food. Nice atmosphere but a little noisy to carry on a conversation. Definitely one of my favorites in Alpharetta.
   

   South City Kitchen AvalonResponded today

   Thank you for your kind words! We're thrilled to hear that you enjoyed the service, food, and atmosphere. We truly appreciate you being one of our loyal guests in Alpharetta. We understand that noise can sometimes be a factor, and we will keep this in mind as we continue to improve the dining experience. We look forward to welcoming you back soon and hope to provide another great experience!
   

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4. G

   Greg

   Atlanta Metro

   44 reviews

   5.0

   44 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent , food was even better . Will revisit soon
   

   South City Kitchen AvalonResponded today

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed both the service and the food. It's wonderful to know you'll be revisiting, and we can't wait to welcome you back for another great experience. See you soon!
   

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5. L

   Larry

   VIP

   Atlanta Metro

   28 reviews

   3.0

   28 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   The food was VERY slow coming from the kitchen and average at best Our waitress was great
   

   South City Kitchen AvalonResponded today

   Thank you for sharing your feedback. We're sorry to hear that your food took longer than expected and didn’t meet your expectations. We strive to provide both timely and exceptional meals, so your experience is certainly something we’ll work to improve. We’re glad to hear that your waitress took good care of you, and we’ll be sure to pass along your compliments. We hope to have the opportunity to serve you better on your next visit.
   

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6. D

   Donna

   Atlanta Metro

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was excellent. No one said their food was great…choice from certain items in 3 courses just k. Ambience was great. We enjoyed it but for $85 each we should have LOVED it
   

   South City Kitchen AvalonResponded today

   Thank you for sharing your thoughts with us. We're so glad to hear that you enjoyed the service and ambiance. We strive to provide a memorable dining experience, and we're sorry to hear that the food didn't fully meet your expectations. We truly value your feedback and will use it to continue improving. For the price, we understand you were expecting more, and we appreciate you giving us the opportunity to serve you. We hope to welcome you back and provide an experience that exceeds your expectations.
   

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7. R

   Rick

   Memphis

   10 reviews

   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and the service were excellent. Thank you.
   

   South City Kitchen AvalonResponded today

   Thank you so much for your kind words! We're thrilled to hear that both the food and service exceeded your expectations. It was our pleasure to serve you, and we look forward to welcoming you back soon!
   

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8. D

   David

   Atlanta Metro

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   It was Christmas. Glad to have an upscale restaurant open to serve on a holiday. Waitress was spot on with service. Great holiday environment. Food was subpar. Kitchen is pumping it out as quickly as possible for the crowds. It was obvious by the presentation/warmth of meals. Maybe it is to be expected on such a day?
   

   South City Kitchen AvalonResponded today

   Thank you for taking the time to share your feedback. We're so glad to hear that you enjoyed the holiday atmosphere and the service from our waitress. We truly appreciate your understanding that, on a busy holiday like Christmas, there may be some challenges with food preparation and presentation. We're sorry that the meals didn't meet your expectations, and we’ll certainly use your comments to improve the dining experience moving forward. We hope to have the opportunity to provide you with a more exceptional meal next time!
   

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9. C

   C . W .

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Extensive and delicious menu with a balance of new options and favorites. Wonderful service with lovely ambiance. We thoroughly enjoyed our Christmas lunch. Highly recommended!
   

   South City Kitchen AvalonResponded today

   Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our menu, service, and ambiance during your Christmas lunch. It's always our goal to offer a great balance of new dishes and classic favorites, and we're glad that you appreciated it. We look forward to welcoming you back soon and truly appreciate your recommendation!
   

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10. J

    Jessica

    Tallahassee

    10 reviews

    5.0

    10 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5

    Delicious scratch food. Good but not memorable service. Great ambience!
    

    South City Kitchen AvalonResponded today

    Thank you for your feedback! We're glad to hear that you enjoyed our scratch-made food and the ambiance. We truly appreciate your input on the service and will use it as an opportunity to improve. We hope to provide you with a more memorable experience next time and look forward to welcoming you back soon!
    

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