Spoke & Wheel - Sedona

Review summary

1. D

   Delora VIP

   New Hampshire11 reviews

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   This might be the best chicken salad in Sedona. Burger was also above average in flavor. This left us wondering why the place was almost totally empty on a Saturday evening in March, which is peak season in Sedona. Interior design is not great and there are no views, but if the food is great.
   

   • 
   • 

   Is this helpful?

2. D

   Donald

   San Diego1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Made Valentine’s Day excellent for me and my lady
   

   Is this helpful?

3. K

   Karen

   New York City3 reviews

   4.0

   Dined on 1 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Really great service, the kitchen was fast too. Sandwiches were delicious. My only comment is that the parking lot is very dark
   

   Spoke & Wheel - SedonaResponded on 4 February 2025

   Hi Karen, Thank you for your kind words about our service and food! We’re glad you enjoyed the sandwiches and had a great experience with our team. We also appreciate your feedback about the parking lot—we’ll definitely take a closer look at how we can improve visibility for our guests. We hope to see you again soon!
   

   Is this helpful?

4. M

   Michael

   Columbus2 reviews

   3.0

   Dined on 11 January 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Understaffed and a bit unorganized at times. Food order was put in incorrectly so we had to wait even longer for our pizza. Ok overall
   

   Spoke & Wheel - SedonaResponded on 4 February 2025

   Michael, Thank you for taking the time to share your experience. We sincerely apologize for the mix-up with your order and any inconvenience it caused. We understand how frustrating that can be, and we’re actively working on improving our organization and staffing to ensure a smoother dining experience for all our guests. We appreciate your feedback and hope you’ll give us another chance to provide you with the level of service and quality we strive for.
   

   Is this helpful?

5. A

   Allie

   Nashville13 reviews

   1.0

   Dined on 1 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   The hostess was super nice… but it went downhill after that. Our server was nice, but with only 2 other parties in the restaurant, it took 40 minutes to get our drinks. Our food order was incorrect… and the tomato soup tasted (and looked) like jt was Prego pasta sauce just heated up. I wouldn’t go back, I should have listened to the other reviews….
   

   Spoke & Wheel - SedonaResponded on 7 January 2025

   Thank you for your feedback. We’re glad to hear that your experience started off well with our hostess, but we’re very sorry to learn that the rest of your visit didn’t meet expectations. Delays in service and issues with food quality are not reflective of the standards we hold ourselves to. Your comments about the soup and the incorrect order have been noted, and we’ll be addressing these concerns with our team to ensure improvements. We understand your disappointment and regret that we didn’t provide a better experience. If you’d be open to giving us another chance, we’d love the opportunity to make things right. Please feel free to reach out directly if there’s anything more you’d like to share.
   

   Is this helpful?

6. D

   Donna

   Pittsburgh12 reviews

   5.0

   Dined on 28 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent burgers and unique cocktails. Friendly service and very nice place
   

   Spoke & Wheel - SedonaResponded on 20 November 2024

   Thank you, Donna, for your kind words and glowing review! We’re thrilled you enjoyed our excellent burgers, unique cocktails, and the friendly service. It’s wonderful to hear that our atmosphere made your visit special. We appreciate your recommendation and look forward to welcoming you back for another great experience soon!
   

   Is this helpful?

7. B

   Bill

   Houston3 reviews

   3.0

   Dined on 10 October 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   They did not recognize I had a reservation Seated us in the back even though there was no on in restaurant Food average Fish and chips. Fishy
   

   Spoke & Wheel - SedonaResponded on 15 October 2024

   Hello Bill, We apologize for the miscommunication regarding your reservation. Lots of really good changes coming to Spoke & Wheel over the next several months and we look forward to having you and everyone else join us. Your feedback is greatly appreciated. Thank you.
   

   Is this helpful?

8. k

   karen VIP

   Charleston37 reviews

   1.0

   Dined on 7 October 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   WOW… that was an experience I would not want to repeat! First, the restaurant/tavern does not have ambience. The tables look like a rundown diner facing the bar. For a tavern, they had few beer choices… WHAT! Secondly, the waitress took our order for well-done hamburgers and we waited and we waited and waited for the food at least a minimum of 45 minutes. It was not busy, early and the waitress never even checked on us. When the hamburgers finally arrived they were pink and raw in the middle! At with point we had to call her back after we cut them in half to check and she said the kitchen would cook new ones. Okie dokie, they came back from the kitchen, the waitress apologized, asked if we wanted them to go at this point, and shared she had also talked to the manager and we would have fifty percent off our bill. She asked us to cut into them and we noticed they were our same burger as the were already cut in half so now we have quarters. They were cooked. They fries were dead with now taste. The final kicker is the waitress approached the table asked if we were fine on our empty beer glasses, and I responded “yes”, we were finished. She however, returned with 2 glasses of beer and left abruptly. Hmm, we thought are they a token of apology? Oh no, because when we got the bill they were on there charging us an extra $18. Beware and don’t eat there!
   

   Spoke & Wheel - SedonaResponded on 16 October 2024

   Hello Karen, The dining experience you endured is not one that we take lightly. We have taken this review into serious consideration and made the proper adjustments by coaching our staff members to ensure you or anyone else does not have a bad experience with us. We encourage you to reach out to the management team at the restaurant who will promptly and happily offer you a refund for the inconvenience. Your feedback is greatly appreciated and we look forward to hearing from you. Thank you.
   

   Is this helpful?

9. KJ

   KarlaJ

   Atlanta22 reviews

   5.0

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Picked Spoke and wheel because I was able to get a last minute reservation. It was amazing. My husband had their pulled pork pizza which was perfectly done. I had pulled pork sandwich with sweet potato fries (very crispy) enjoyed it thoroughly.
   

   Spoke & Wheel - SedonaResponded on 16 October 2024

   Dear Karla, We are thrilled to learn that you had a positive experience with us! Thank you.
   

   Is this helpful?

10. J

    James

    Chicago134 reviews

    4.0

    Dined on 4 October 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3

    We had pizza and it was good and service was a little slow at beginning but all right the rest of the meal
    

    Spoke & Wheel - SedonaResponded on 16 October 2024

    Hello James, We look forward to having you join us again in the future to ensure we provide you with a speedy service. Thank you!
    

    Is this helpful?