Stanley

Review summary

1. S

   Syntiche

   Ottawa

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Très mauvaise expérience. Nous avons attendu presque 30 minutes avant qu'une personne se décide à prendre notre commande, malgré nos signes de la main. Je ne recommanderai pas ce restaurant!
   

   StanleyResponded 1 day ago

   Merci d'avoir pris le temps de partager votre avis. Nous sommes désolés d'apprendre que votre expérience n'a pas été satisfaisante, notamment en raison de l'attente avant la prise de commande. Ce n'est pas le niveau de service que nous souhaitons offrir, et nous prenons vos remarques très au sérieux. Nous espérons avoir l'opportunité de vous accueillir à nouveau et de vous offrir une meilleure expérience.
   

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2. E

   Evelyn

   Montreal

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very good food and good variety, good ambiance and very good decor, service abit slow but to be fair, there was an event at the Bell Centre. Would recommend.
   

   StanleyResponded 1 day ago

   Thank you for your feedback! We're glad you enjoyed the food, variety, ambiance, and decor. We apologize for the slow service, but we appreciate your understanding given the event at the Bell Centre. We hope to welcome you back soon for an even better experience!
   

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3. C

   Charles

   Montreal

   11 reviews

   vip
   5.0

   11 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing dining experience, food was delicious. great ambiance We will be back!
   

   StanleyResponded 1 day ago

   Thank you for your fantastic review! We're so glad you enjoyed the food and ambiance. We can’t wait to welcome you back for another great dining experience!
   

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4. G

   Gary

   Ottawa

   6 reviews

   3.0

   6 reviews

   Dined on 14 November 2024

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 1

   Food was great, service was very good. We did the MTL@table with wine pairing. It was DJ night, so uncomfortably loud. Had we known about DJ night we would not have booked. Tables around had to shout at each other to talk. Similarly we had to shout to communicate with wait staff and each other. Would come again, but not on DJ night, just not the dinner atmosphere for us.
   

   StanleyResponded 1 day ago

   Thank you for your feedback! We’re glad to hear you enjoyed the food and service. We apologize for the loud music during DJ night and will certainly consider ways to improve the atmosphere for a more comfortable dining experience. We appreciate your understanding and would love to welcome you back on a quieter night for a more relaxed setting. We look forward to your next visit!
   

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5. M

   Mira

   Montreal

   2 reviews

   3.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent service. Beau cadre. Plats corrects. Musique/DJ un peu trop bruyants.
   

   StanleyResponded on 12 November 2024

   Merci Mira d’avoir pris le temps de partager votre avis. Nous sommes heureux que le service et le cadre aient répondu à vos attentes. Nous prenons également en compte vos remarques concernant le volume de la musique et veillerons à ajuster cela pour garantir une expérience encore plus agréable. Au plaisir de vous accueillir à nouveau chez Stanley.
   

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6. OT

   OpenTable Diner

   Montreal

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service 10/10 Food 10/10 Ambiance 10/10 Everything was great and it's a beautiful place. Fully recommended.
   

   StanleyResponded on 12 November 2024

   Thank you so much for your perfect rating! We’re thrilled to hear that you enjoyed every aspect of your experience at Stanley. Your recommendation means a lot to us, and we look forward to welcoming you back soon. See you again at Stanley!
   

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7. F

   Faby

   Montreal

   1 review

   4.0

   1 review

   Dined on 2 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   La nourriture était super ! Bon service ! Le plat de steak et oeuf, portion correcte, sinon le saumon assiette généreuse. Le pain perdu menu enfant est excellent !
   

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   StanleyResponded on 12 November 2024

   Merci beaucoup Faby pour votre retour ! Nous sommes heureux que vous ayez apprécié le steak et œuf ainsi que la tartine brunch, et que le pain perdu ait ravi les plus petits. À très bientôt chez Stanley, nous serons heureux de vous accueillir à nouveau !
   

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8. M

   Mael

   Montreal

   2 reviews

   5.0

   2 reviews

   Dined on 27 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Vraiment excellent !!! Toujours un plaisir de venir au Stanley. Le service y est toujours agréable, l’ambiance également et on y mange très bien.
   

   StanleyResponded on 29 October 2024

   Merci beaucoup pour votre commentaire ! Nous sommes ravis que vous appréciez votre expérience au Stanley. Votre satisfaction est notre priorité, et c’est un plaisir de vous accueillir. À très bientôt !
   

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9. S

   Sarah

   Montreal

   2 reviews

   5.0

   2 reviews

   Dined on 15 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Le service était impeccable, un menu varié pour tous les goûts pour le petit déjeuner. Nous avons passé un très bon moment dans ce beau décor.
   

   StanleyResponded on 26 October 2024

   Un grand merci pour votre évaluation parfaite ! Nous sommes ravis que vous ayez apprécié le service, la variété du menu et le décor. Votre satisfaction est notre plus belle récompense. Au plaisir de vous accueillir à nouveau bientôt !
   

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10. C

    Cheryl

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on 5 October 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    The food was pretty good, and once we were seated, our server was friendly. But we arrived for our reservation and stood in line for over 10 minutes, during which time no one even made eye contact. They were only moderately busy with numerous open tables. There seemed to be a frantic energy that didn't match what was actually happening. Besides that, a quick acknowledgment of our presence and that of the one person ahead of us would have made a tremendous difference.
    

    StanleyResponded on 26 October 2024

    Thank you Cheryl for your feedback. We’re glad to hear you enjoyed the food and found our server friendly. However, we sincerely apologize for the wait and the lack of acknowledgment upon your arrival. Your experience isn’t reflective of our usual standards, and we appreciate your insights. We’ll work on improving our front-of-house communication to ensure everyone feels welcomed. We hope to have the chance to serve you better in the future!
    

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