Sticks'n'Sushi - Covent Garden

Review summary

1. T

   THU THU

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was exquisite even tastier than the previous visits by some how . Display and service were nice too . Overall very nice experience will visit again next year
   

   Is this helpful?

   Report
2. j

   jackie zivitz

   Philadelphia

   3 reviews

   vip
   1.0

   3 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   Got sick from dinner. Loved it last time I was there but this time….
   

   Is this helpful?

   Report
3. L

   Lily

   London

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food was excellent, but the service left much to be desired. The male waiters were lovely and accommodating, but the female server who attended to us was abrupt and rude. One of our friends is pregnant, and we requested well-cooked food for her. When she brought it over, she commented, "This is the stuff you don’t like," which was not the case—our friend simply cannot eat raw food. I also tried to ask her for recommendations, but she cut me off and told me not to interrupt, even though I wasn’t. While the food and overall ambiance were great, her attitude dampened what could have been an otherwise pleasant experience.
   

   • 

   Is this helpful?

   Report
4. J

   James

   Pittsburgh

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Was very excited to eat here. Impressed by the large space, the menu looked awesome with lots of photos. Spent around $150 on a platter of house rolls that looked lovely, but was honestly the most bland sushi we’ve ever had. Our other dishes were similar and the hibiscus margarita smelled like cough medicine.
   

   • 

   Is this helpful?

   Report
5. L

   Louise

   London

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding family meal! We were kindly squeezed in when I made a mistake with our booking. The service was great, the kids meals are fantastic and we have a sharing suggestion which was amazing. It was a special occasion so worth the money and the food is really special.
   

   Sticks'n'Sushi - Covent GardenResponded 2 days ago

   Hi Louise Thank you for your wonderful feedback! We're so glad we could accommodate you despite the booking mix-up and that your family had a lovely time. It's great to hear that both the service and the food, especially the kids' meals and sharing menu, made your special occasion even more memorable. We truly appreciate your kind words and hope to welcome you back. Best wishes Sticks'n'Sushi Covent Garden
   

   Is this helpful?

   Report
6. A

   Adrian

   London

   44 reviews

   4.0

   44 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   As always … a good blend of everything you want. Service was a bit slow today but other than that it’s still one of the best places to go.
   

   Sticks'n'Sushi - Covent GardenResponded 2 days ago

   Hi Adrian, Thank you for your kind feedback. We're so glad to hear that, as always, you enjoyed the experience with us. We apologize for the slower service during your visit and appreciate your patience. We’re constantly working to improve and hope to provide an even smoother experience next time. We look forward to welcoming you back soon. Best wishes Sticks'n'Sushi Covent Garden
   

   Is this helpful?

   Report
7. E

   Emily

   London

   1 review

   3.0

   1 review

   Dined on 22 November 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   The menu says "Cocktails" and in an italic font next to it that's difficult to read it said "no alcohol". We couldn't see this in the dim lighting and so we ordered two drinks for 12 GBP each thinking it would have alcohol. Turns out they didn't and our server never checked with us to make sure we knew. We asked if they could add a shot of gin to each "cocktail without alcohol"—AKA what any place calls a "mocktail" to avoid any confusion—and instead of changing our drink to match the price of a cocktail with alcohol (which would have been 14 GBP) they charged us 10 GBP on top of our mocktails. Poor experience, poor service, servers should confirm with guests, it takes two seconds. "Just want to confirm you know these are without alcohol?" would have gone a long way. I've worked in hospitality for years, even as a server, and this is just common knowledge.
   

   Is this helpful?

   Report
8. E

   Emily

   London

   26 reviews

   5.0

   26 reviews

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and great service. Always a nice experience to dine here.
   

   Sticks'n'Sushi - Covent GardenResponded on 22 November 2024

   Hi Emily, Thank you for your kind words! We're so glad to hear you enjoyed the food and service. We look forward to welcoming you back for another great experience! All the best Sticks'n'Sushi Covent Garden
   

   Is this helpful?

   Report
9. L

   Linzi

   London

   1 review

   5.0

   1 review

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first time visiting Sticks’n’Sushi during a weekend away and we thoroughly enjoyed. Just a shame there isn’t a restaurant closer to our home.
   

   Sticks'n'Sushi - Covent GardenResponded on 22 November 2024

   Hi Linzi, Thank you for your lovely review! We’re so glad to hear you enjoyed your first visit and we hope to welcome you back whenever you’re in the area. Best wishes Sticks'n'Sushi Covent Garden
   

   Is this helpful?

   Report
10. N

    Nolan

    Edinburgh

    45 reviews

    vip
    3.0

    45 reviews

    Dined on 18 November 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3

    Located a stone throw away from the Piazza in Covent Garden. The restaurants over two floors with the ground level for Henrietta Street being quite large seating with high volume noise we were a party of three, initially they attempted to seated us in a odd table which looked like a Benz sign with the ends of the table seating three with two other parties on the other two ends, which we declined due to it being a work event and being able to converse; subsequently was moved to a table for four, which was much more appropriate. The wine selection had significant markup and therefore the quality of wine was pretty much average. Service was rather had a mess because of the busyness of the restaurant which and which was surprising for Tuesday night the food was however good we ordered a platter for three was called set for success: Broccoli. Grilled in supreme soy, served with spicy goma:good Ebi Bites. Tempura shrimp, miso aïoli, chilli, lime & coriande: good Shake Tataki. Salmon, sake-tamari marinated trout roe, daikon, miso, ponzu & daikon cress : average Beef Tataki. Beef fillet with miso aïoli, spring onion, artichoke chips, shiitake & truffle ponzu: good Ebi Panko. Tempura shrimp & spicy sauce, topped with avocado: good Hell's Kitchen. Tempura shrimp, avocado & spicy sauce, topped with tuna & barbecue: good Pink Alaska. Salmon, avocado, cream cheese & lumpfish roe : average Nanban. Chicken, avocado, kataifi, coriander & spicy yuzu-kosho : average Aka Ebi. Argentinian red shrimp, spicy gochujang & garlic butter Tsukune Chilli. Chicken meatballs, chilli dip, teriyaki & spring onions; good Ibericoe Secreto. Miso cured black Iberian pork with lemon: excellent So a rather mixed selection of mostly being above average but really one dish being excellent. I would recommend booking due to the business of the place however I do feel that it’s probably not the best suited place for conversations due to the substantial background noise.
    

    Sticks'n'Sushi - Covent GardenResponded 2 days ago

    Hi Nolan Thank you for sharing your feedback. We're glad to hear that you enjoyed most of the dishes, particularly the Iberico Secreto, and we appreciate your thoughtful review. We apologize if the seating arrangement didn’t meet your expectations, we aim to accommodate all our guests comfortably, and we'll take your comments into account to improve the experience. We look forward to welcoming you back and hope to provide an even better experience next time. Best wishes Sticks'n'Sushi Covent Garden
    

    Is this helpful?

    Report