STK - Dallas

Review summary

1. A

   Amy

   Orlando1 review

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   We went on a Tuesday night for my husbands birthday but I think they were taking pictures for an ad or some marketing campaign because two tables down there was so much flash going off, it was very annoying and distracting considering the restaurant is dimly lit so the flash from the cameras are very noticeable. Our server was visibly stressed as it did not seem he had much help running drinks to so many people in his section. My espresso martini probably the worst I’ve ever had and the food was average, nothing special. Overall this restaurant was not worth how expensive it is.
   

   STK - DallasResponded 2 days ago

   Dear Amy Thank you for taking the time to share your experience. We regret that your husband’s birthday celebration did not meet expectations and that the flashing lights and overall service flow impacted your evening. We strive to create a seamless and enjoyable dining experience, and we appreciate your feedback on both the atmosphere and the food. Your comments have been shared with our team as we work to refine and elevate our guest experience. We hope to have the opportunity to welcome you back for a more polished and memorable visit in the future. Best regards, Helena Rawadi Manager STK Dallas
   

   Is this helpful?

2. N

   Netasha

   Unspecified1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   The guy who waited on us was super sweet but it took him forever to get come and greet us, let alone come back and bring us things, or check on us. It was super dead that night so it was no reason. There was an issue with the check and the manager was super condescending and rude. This is my second bad experience here so i probably won’t be back.
   

   Is this helpful?

3. j

   jazmin

   Las Vegas10 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   Decided to spend my wife’s birthday at STK and it was just ok. Took 15 min to be seated after checking in at 8:55pm, reservation was for 9pm. Our server was very kind however no mention of my wife’s bday, no slice of cake for her or anything while the table next to us got those perks. Just a little disappointing.
   

   STK - DallasResponded 4 days ago

   Thank you for choosing STK to celebrate your wife’s birthday. We’re glad to hear that your server provided kind service, but we regret that the celebration didn’t feel as special as it should have. We strive to create memorable moments for all of our guests, and we appreciate your feedback as we continue to improve. We hope to have the opportunity to welcome you back for a more seamless and celebratory experience in the future. Best regards, Helena Rawadi Manager STK Dallas
   

   Is this helpful?

4. l

   lanetta

   Dallas2 reviews

   3.0

   Dined on 7 March 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   While certain aspects were quite enjoyable, there were also areas that could benefit from improvement. The restaurant's ambiance was pleasant, and the table provided was suitably accommodating for wheelchair access, which I appreciated. The food, in particular the lamb, pasta, and steak dishes, were of high quality and delicious. However, we found the sliders and short ribs to be less successful. The slider buns were excessively hard, making them unappealing even to children, and the short rib portion was insufficient and lacked flavor. This disparity in quality between dishes warrants attention. The service, while initially lacking in promptness and a warm welcome (we experienced an unattended entrance and an unexplained delay in seating), improved once our server arrived. While our server was courteous, the overall consistency of service did not fully align with the level of gratuity we paid. Additionally, we were unable to find pricing information on your website or OpenTable, which would be beneficial for prospective diners. The absence of a children's menu also presented a challenge, though we acknowledge that your establishment might not primarily target families. While you made an effort to accommodate our children, a children's menu would enhance the dining experience for families. Finally, the DJ's performance created a pleasant atmosphere. Overall, our experience was mixed. While the food (excluding the sliders and short ribs) and ambiance were positive, the inconsistencies in service and lack of clear pricing information necessitate improvement. We believe addressing these points would significantly enhance your customer's experience.
   

   STK - DallasResponded 4 days ago

   Hi Lanetta, Thank you for sharing such a detailed and thoughtful review. We’re glad to hear that you enjoyed the ambiance, certain menu selections, and the DJ’s performance, and we appreciate your feedback on areas that could be improved. Providing a seamless and exceptional dining experience is always our goal, and we regret that certain aspects of your visit did not fully meet expectations. Your comments regarding service consistency, menu clarity, and specific dish quality have been shared with our team as we continually strive to refine our offerings. We truly appreciate your insights and hope to have the opportunity to welcome you back for an even more polished and enjoyable experience in the future. Best regards, Helena Rawadi Manager STK Dallas
   

   Is this helpful?

5. B

   Bradley VIP

   Dallas20 reviews

   1.0

   Dined on 5 March 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   This was by far one of the worst experiences that I have ever had. I travel all over and dine out a lot. I had a waitress that up sold without being honest there were three people we had a $602 bill only to find out that she offered Additional things without explaining that there’s a hefty charge we’re talking seven dollars for a sprinkle of a spice on salmon. We’re talking $42 for three shrimp. We’re talking $13 for a tiny little circle of truffle butter. Shame on STK‘s corporate office because she said that corporate makes them upsell. They send in secret shoppers not good. I will tell everybody how horrible this experience was and there’s way too many restaurants in uptown Dallas for STK to try and gouge we literally Had maybe $200 worth of food and yet was charged over $602. I will never return and I will never say anything nice about this location. And the food truly was just mediocre. Was on a Wednesday night and I could count on one hand how many people are in this restaurant from 5 PM to 730 now I know why
   

   Is this helpful?

6. OT

   OpenTable Diner

   St. Louis1 review

   2.0

   Dined on 5 March 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Food was very pricey, not very good, and service was slow even with 3 tables and one large party in the restaurant. My girlfriend and I waited nearly 20 mins for someone to come back around and drop our check off so we could leave.
   

   STK - DallasResponded on 6 March 2025

   Thank you for taking the time to share your feedback. We are truly sorry your experience was not up to yours or our expectations. We take these inconsistencies with urgency and will be sharing with the team to ensure our future guests do not have the same experience. Please expect a private message to further discuss your recent experience. We hope you give us the opportunity to make things right. Best, Cheyenne
   

   Is this helpful?

7. J

   Jasmine

   Unspecified1 review

   2.0

   Dined on 2 March 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 5

   The vibes was vibing but I didn’t like paying 109 dollars for mediocre service and nasty macaroni and cheese and steak that I could’ve made better at home
   

   STK - DallasResponded 4 days ago

   Hi Jasmine, Thank you for your feedback. While we’re glad you enjoyed the atmosphere, we regret that the service and meal did not meet expectations. We strive to provide both an elevated dining experience and exceptional cuisine, and we appreciate your input as we continue to refine our offerings. We hope to have the opportunity to welcome you back for a better experience in the future. Best regards, Helena Rawadi Manager STK Dallas
   

   Is this helpful?

8. R

   Roshunda

   Dallas4 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love it here! Took my son for his birthday. Fun vibe and the food was great! Our server was awesome as well.
   

   STK - DallasResponded on 5 March 2025

   Thanks for the feedback, Roshunda! Thanks so much for choosing STK Dallas to celebrate your sons birthday! It's wonderful to know that our food and atmosphere added to the fun vibe. We always aim to provide top-notch service and your experience tells us we're on the right track. We appreciate your positive remarks and look forward to serving you again soon! Best, Cheyenne
   

   Is this helpful?

9. MC

   MikeC

   Atlanta1 review

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. Even the manager came to check on us a few times. Our waitress was (Kai--hope I remembered her name correctly) was phenomenal. I definitely recommend STK
   

   STK - DallasResponded on 5 March 2025

   Thanks for the review, Mike! We're thrilled to hear that you enjoyed our food and service. It's great to know that our team was attentive to your needs. We always strive to provide excellent service and it's rewarding to hear when we've succeeded. We appreciate your recommendation and look forward to serving you again soon. Cheers, Cheyenne
   

   Is this helpful?

10. K

    Kymberly

    Louisville1 review

    1.0

    Dined on 24 February 2025

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 1

    We attend STK in every city where we have an event for Real Estate. It’s one of our favorite places to gather and mastermind. It’s sad to say, this was not our experience at this STK. The service and experience was not at the level we expected. We will not visit this location when in Dallas again.
    

    1 person found this helpful