STK - Steakhouse and Rooftop

Review summary

1. D

   Devin

   Phoenix

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I decided to spend our anniversary this year at STK, and it did not disappoint! The quality of product, service and overall ambience was phenomenal. We had heard great things about the place and got to witness it firsthand last night. 10/10, will be back!
   

   Is this helpful?

   Report
2. K

   Kelly

   Phoenix

   8 reviews

   vip
   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cesar is the best server! We had amazong food and drinks as always. Our favorite steak house in Scottsdale
   

   STK - Steakhouse and RooftopResponded 2 days ago

   Hi Kelly, Thank you so much for your kind words! We’re thrilled to hear that you had another great experience with us and that Cesar took such great care of you. We’re proud to be your favorite steakhouse in Scottsdale, and we look forward to welcoming you back soon for more amazing food and drinks. See you again soon!
   

   Is this helpful?

   Report
3. R

   Robert

   Phoenix

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   In a world where we are left striving for quality, customer service, look no further than this restaurant with Jackson as your server. Simply amazing attention to detail. When you make reservation please ask for Jackson.
   

   STK - Steakhouse and RooftopResponded 3 days ago

   Dear Robert, Thank you so much for your glowing review! We’re thrilled to hear that your experience was nothing short of amazing and that Jackson’s exceptional attention to detail made such a memorable impression. We’ll be sure to pass along your kind words—he’ll be delighted to know he helped make your evening so special. Your recommendation means the world to us, and we can’t wait to welcome you back soon for another outstanding experience. Warm regards,
   

   Is this helpful?

   Report
4. W

   Wes

   Pittsburgh

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I was in town for a last minute meeting and know that I can always rely on STK for a great meal and wonderful service. This location didn’t disappoint. Our server was phenomenal.
   

   STK - Steakhouse and RooftopResponded 2 days ago

   Hi Wes, Thank you so much for your kind words! We’re thrilled to hear that your visit to STK on December 12th lived up to your expectations. It’s always a pleasure to know that we can provide you with a great meal and exceptional service, especially when you're in town for a last-minute meeting. We’ll be sure to pass along your compliments to your server! We look forward to welcoming you back next time you're in Scottsdale. Best regards,
   

   Is this helpful?

   Report
5. N

   Nick

   Seattle

   1 review

   2.0

   1 review

   Dined on 7 December 2024

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 3

   Waitress was amazing. Food was high end but STK profit margins on their food is not commensurate with the quality of their product. Go to a local steak house for same quality at half the price. I spent over $500 for 2 steaks, 1 salad, 1 dessert and 3 drinks. Snotsdale is overpriced and overrated. I knew that already so shame on me.
   

   • 
   • 

   STK - Steakhouse and RooftopResponded 7 days ago

   Thank you for sharing your feedback! We're glad to hear that you had a great experience with our waitress. However, we’re sorry to hear that you felt the value of the meal did not meet your expectations. We aim to offer a high-end dining experience with exceptional quality, and we understand that the price point may not be ideal for everyone. We appreciate your thoughts and will take them into consideration as we continuously work to improve. We hope you’ll consider visiting us again in the future for a more balanced experience. - STK - Steakhouse and Rooftop, The Management Team
   

   Is this helpful?

   Report
6. J

   Jewelia

   Phoenix

   1 review

   2.0

   1 review

   Dined on 7 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   The music was so loud we had to yell across the table the whole night. We had to ask three times for bread. The food was very subpar from previous visits we’ve had here. The corn tasted like it was in a soup of pure sugar. The bacon on the wedge salad was raw and chewy. I ordered my steak medium well, came out medium rare. My friend ordered her steak medium well and it came out well done. Super disappointing for the price you pay at this place. The only reason I did not give it to one star, because we were able to make a reservation and sat immediately, but not a coincidence with quality of food. 
   

   STK - Steakhouse and RooftopResponded 7 days ago

   Thank you for sharing your feedback. We are truly sorry to hear about your experience and understand your frustration. We take both food quality and service seriously, and it sounds like we fell short on both during your visit. We will address the issues you mentioned with our kitchen and service teams to ensure that these concerns are corrected moving forward, including the preparation of steaks, the flavor of the corn, and the overall ambiance. We also appreciate you pointing out the positive aspect of your reservation experience. We hope you will give us another chance to provide you with the high-quality experience you expect and deserve.
   

   Is this helpful?

   Report
7. R

   Raychelle

   Phoenix

   3 reviews

   vip
   5.0

   3 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   Our waitress wasn’t attentive at all. We had to rely on other staff members for simple requests once dinner arrived. Despite this, we still left a 20% tip on a $400 tab.
   

   Is this helpful?

   Report
8. V

   Vincent

   New York City

   5 reviews

   1.0

   5 reviews

   Dined on 6 December 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 4

   Our waiter Francisco was good. The food on the other hand, was not. The steaks tasted like they weren’t seasoned. It might have been the worst steak we ever had. The apps were alright except the bacon had no char or crisp to it. Felt like we were eating ham. The sides weren’t good as well as the Mac & cheese came dry. For the amount they charge, this shouldn’t happen. I wouldn’t recommend coming here
   

   STK - Steakhouse and RooftopResponded on 6 December 2024

   Hi Vincent, Thank you for sharing your feedback. I'm glad to hear you received great service from Francisco and enjoyed the ambience, we’re very sorry to learn that your dining experience fell short of expectations, especially with the food. This is certainly not the standard we aim for; we apologize for missing the mark. Your comments about food are disturbing and we’ll be addressing these with our culinary team to ensure improvements are made. We appreciate your candid feedback and would love the chance to make things right. If you’re open to discussing your experience further, please reach out to me at 317-716-8448. We take it seriously and hope to have the opportunity to provide you with the exceptional experience you deserve in the future. Sincerely, Fred Knipscheer STK GM
   

   Is this helpful?

   Report
9. M

   Matt

   San Diego

   8 reviews

   5.0

   8 reviews

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service Recommended We will go again
   

   STK - Steakhouse and RooftopResponded on 5 December 2024

   Dear Matt, Thank you for dining with us and sharing your kind words! We're thrilled you enjoyed both the food and service. Your recommendation means a lot, and we can’t wait to welcome you back for another great experience. Best regards,
   

   Is this helpful?

   Report
10. J

    Joe

    Orange County

    2 reviews

    5.0

    2 reviews

    Dined on 4 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a great experience with great staff, food and ambience.
    

    STK - Steakhouse and RooftopResponded on 5 December 2024

    Joe, Thank you so much for your positive review! We look forward to your next visit with us!
    

    Is this helpful?

    Report