Stone & Webster Chophouse at Plant Riverside District

Review summary

1. DB

   DarylB

   Coastal Georgia

   13 reviews

   vip
   3.0

   13 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always eat at S&zero when we are in Savannah. Their Filet Mignon is the absolute best we have ever eaten. But, we were highly disappointed S&W has chosen to discontinue their bread service. You can purchase popovers but there’s no bread brought to the table. We don’t mind paying for a good steak, which we always receive, but there should be a little something for their guests. Bad move taking the bread away.
   

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   Stone & Webster Chophouse at Plant Riverside DistrictResponded 2 days ago

   Dear DarlyB, Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed dining with us again. However, we regret that the removal of our bread service disappointed you. We appreciate your feedback and have taken note of your comments. Your patronage means a lot to us, and we hope to welcome you back for a better experience in the future. Best, Mark Lehman Director of Food and Beverage
   

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2. J

   Jason

   Las Vegas

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 1

   This was a 30th anniversary dinner. My husband and I have been to many high end steak houses. Unfortunately, the ambiance here is lackluster at best. We were not seated in the dining room where they at least had linen table clothes. Instead had an evening of listening to every aspect of the open kitchen noise. We were in a booth next to the salad prep area and an outside door that is locked. Unfortunately, customers seem to not see the sign and keep trying to access the door. It was even opened once by staff to all people to exit and let all of the cold air right in on top of us. If there is a dress code it is not enforced. Dress ranged from people appearing as though they just came from a workout and had flip flops, shorts, sweatpants to heading out for clubbing on NYE. The ribeye steaks were cooked excellently and were delicious. The same goes for the mushrooms and the potatoes. The ceasar salad was drowning in dressing. My husband did enjoy his beef carpaccio . The dessert was just bad. The Japanese Cheesecake with Asian pear was dry and flavorless and quite frankly should never be served to someone. Our waiter, Michael was wonderful. He was very nice and performed his job well. Overall, there should be a warning while making reservations even several weeks in advance that this isn’t a fine dining establishment for all customers. Please be accurate in the description of what seating is available so customers can plan accordingly.
   

   Stone & Webster Chophouse at Plant Riverside DistrictResponded 5 days ago

   Dear Jason, Thank you for choosing to dine with us and taking the time to review your experience. We appreciate you mentioning the quality service and entrees you experienced while dining with us. However, I am very sorry to hear that you did not enjoy your dessert and table location. We strive to impress, so I apologize that we fell short this time around. I have noted your feedback and will certainly address it with our staff. We would love to see you again soon for a much-improved experience! Sincerely, Mark Lehman Director of Food & Beverage
   

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3. J

   Jessica

   Atlanta Metro

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Fine, the server was great and very attentive. The food is just not worth the price. I’ve had better dinners elsewhere in Savannah for a better price. Recommend the filet over the salmon.
   

   Stone & Webster Chophouse at Plant Riverside DistrictResponded 5 days ago

   Dear Jessica, Thank you for your visit. We appreciate your comments greatly. It is awesome to hear that you were impressed with our service. Thank you for all your feedback, including recommendations for improvement, as it helps us to serve our customers better. We hope to welcome you back for a 5-star experience. Best, Mark Lehman Director of Food & Beverage
   

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4. S

   Steven

   Charleston

   13 reviews

   5.0

   13 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   S&W was exactly the fine dining experience one would expect from a high-end steak house. Our waiter Mark was knowledgeable, very personable and highly attentive but never intrusive. The filet and short rib we ate were superb. Will definitely return when in Savannah again.
   

   Stone & Webster Chophouse at Plant Riverside DistrictResponded 6 days ago

   Dear Steven, This is what we love to hear! Thank you so much for dining with us and providing feedback on your visit. It is tremendous to know that you were satisfied with your dishes and our hospitality! I will surely let our entire staff know they are doing excellent and we can't wait to see you upon your return to Savannah! Best, Mark Lehman Director of Food & Beverage
   

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5. H

   Hunter

   Coastal Georgia

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best steak in Savannah, bar none. It’s also one of the most expensive restaurants, shocking. The service is impeccable and the ambiance is top notch.
   

   Stone & Webster Chophouse at Plant Riverside DistrictResponded 2 days ago

   Dear Hunter, Thank you for taking the time to leave us this wonderful review. We are thrilled to hear that our delicious food, exceptional service, and lovely ambiance contributed to a great experience. It was a pleasure to host you, and we hope to welcome you back again soon. Best, Mark Lehman Director of Food and Beverage
   

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6. D

   David

   London

   1 review

   2.0

   1 review

   Dined on 15 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Took too long for drinks and the demonic ribeye had way too much fat.
   

   Stone & Webster Chophouse at Plant Riverside DistrictResponded 7 days ago

   Dear David, I genuinely regret that your dining experience with us was not enjoyable. It's important to us that every guest leaves satisfied, so I apologize for not meeting your expectations. We sincerely hope for the opportunity to provide you with a better experience in the future. Thank you for choosing to dine with us. Sincerely, Mark Lehman Director of Food & Beverage
   

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7. M

   Meredith

   Greater Boston

   7 reviews

   5.0

   7 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, great service, solid wine menu. Fantastic all around.
   

   Stone & Webster Chophouse at Plant Riverside DistrictResponded on 14 November 2024

   Dear Meredith, Thank you for taking the time to leave us a review. We are thrilled to hear that you had a wonderful experience with us and that you enjoyed our delicious food, exceptional service, and impressive wine collection. We truly appreciate your support and hope to welcome you back for another fantastic experience whenever you are in the area. Best, Mark Lehman Director of Food and Beverage
   

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8. A

   Alfredo

   Fort Lauderdale

   226 reviews

   vip
   5.0

   226 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was amazing. Loved the pork belly
   

   Stone & Webster Chophouse at Plant Riverside DistrictResponded on 14 November 2024

   Dear Alfredo, Thank you for dining with us! We are thrilled to hear that you enjoyed our delicious food and exceptional service, which contributed to a wonderful experience. It was a pleasure to host you, and we hope to welcome you back whenever you are in the area. Best, Mark Lehman Director of Food and Beverage
   

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9. J

   JohnJohn

   Western NC

   2 reviews

   5.0

   2 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food was fabulous. Highly recommend.
   

   Stone & Webster Chophouse at Plant Riverside DistrictResponded on 11 November 2024

   Dear JohnJohn, It’s wonderful to hear you had a quality experience with us. We are so glad that you chose to visit us and review your experience. It was a pleasure to host you, and we eagerly look forward to your return visit. Best, Mark Lehman Director of Food & Beverage
   

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10. R

    Richard

    Coastal Georgia

    48 reviews

    4.0

    48 reviews

    Dined on 9 November 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3

    Loud in the back dining room and made it hard to have a conversation. The appetizer of salad wedge and pork belly was excellent. The remaining food was good, but the filet was too salty for our taste. The mashed sweet potatoes were superb, as were the mushrooms, although the mushrooms were also a little too salty. Small wine list. Service was good, but we had a second bottle of wine added to our bill we didn't have our order.
    

    Stone & Webster Chophouse at Plant Riverside DistrictResponded on 11 November 2024

    Dear Richard, Thank you for your feedback! Your detailed review is very helpful to our success. We are ecstatic to hear that our food and service exceeded your expectations. I do apologize for the loud atmosphere this time around. We are very grateful for your comments as they allow us to improve as a restaurant. We would love to host you again soon for a flawless experience! Best, Mark Lehman Director of Food & Beverage
    

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