Stonewood Grill & Tavern - Brandon

Review summary

1. G

   Gary

   New York City

   85 reviews

   vip
   4.0

   85 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great for a casual dinner or in this case a special birthday celebration!
   

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2. M

   Michelle

   Washington DC

   15 reviews

   4.0

   15 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Appetizer and dinnerFood was very good. Our sever was very nice. The only hiccup was our dinner beverages came late after receiving our food. The server should have asked us before our food arrived if we would want additional drinks to enjoy with our meal. Another low note was the key lime pie— it had zero flavor.
   

   Stonewood Grill & Tavern - BrandonResponded 4 days ago

   Thank you for sharing your feedback with us. We’re glad to hear that both the appetizer and dinner were to your liking, and that your server was friendly. We apologize for the delay in your dinner beverages and agree that it's important for the server to ensure you're set with drinks before your meal arrives. We will share this insight with the team to improve our service. We’re also sorry to hear the key lime pie didn’t meet your expectations. We take pride in our dessert offerings, and we will pass along your comments to the kitchen for review. We hope you'll give us another chance to provide you with a better experience next time. Please don’t hesitate to reach out if you have any other concerns or suggestions!
   

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3. R

   Richard

   Tampa

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was excellent , food exceptional, but a bit noisy from several large parties
   

   Stonewood Grill & Tavern - BrandonResponded 4 days ago

   Thank you for sharing your experience! We're thrilled to hear that your server provided excellent service and that the food was exceptional. We understand that the noise from large parties can sometimes impact the atmosphere, and we appreciate your patience. We hope you'll join us again soon for another great meal—perhaps on a quieter evening!
   

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4. M

   Mr

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined on 6 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Ashton was our server and the Birthday Dinner was perfect! Ashton is always requested to handle our meal orders and provide as our server. A++++ service!
   

   Stonewood Grill & Tavern - BrandonResponded on 11 November 2024

   Thank you for the wonderful feedback! We're so glad to hear that Ashton made your birthday dinner extra special. It's great to know that you've enjoyed such consistent service and that Ashton continues to provide an exceptional experience. We'll be sure to pass along your compliments! We look forward to your next visit and will be happy to have Ashton take care of you again!
   

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5. D

   Deborah

   Tampa

   16 reviews

   5.0

   16 reviews

   Dined on 19 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Stonewood is our favorite place to dine. Everything is very good, and the staff( especially Melissa) is the hallmark of excellence. We look forward to many more wonderful dining experiences!
   

   Stonewood Grill & Tavern - BrandonResponded on 21 October 2024

   Thank you for your wonderful feedback, Deborah! We're thrilled to hear that Stonewood is your favorite place to dine and that you consistently enjoy the food and service. We’ll be sure to pass along your compliments to Melissa. We look forward to many more fantastic dining experiences with you!
   

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6. M

   Mike

   Costa Rica

   8 reviews

   vip
   4.0

   8 reviews

   Dined on 1 October 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   First visit here. Food was excellent and priced about right for that quality. We did have to send back one item that was over cooked but the staff and manager were very responsive and made it right. We will be going back again
   

   Stonewood Grill & Tavern - BrandonResponded on 7 October 2024

   Thanks for the review, Mike! We're thrilled to hear that you enjoyed your first visit to Stonewood Grill & Tavern. It's great to know that our food and pricing met your expectations. We're sorry to hear about the overcooked item, and we appreciate your patience. We're glad to hear that our staff was able to respond quickly and make it right. We look forward to welcoming you back soon!
   

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7. P

   Pernell

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined on 28 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, good service and good atmosphere as always
   

   Stonewood Grill & Tavern - BrandonResponded on 30 September 2024

   Thank you so much for your kind words! We're delighted to know that you enjoyed the food, service, and atmosphere—consistency is what we strive for. We can't wait to welcome you back for another great experience soon!
   

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8. F

   Frances

   Tampa

   1 review

   5.0

   1 review

   Dined on 28 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service and staff were amazing!!! Friendly, engaging and fantastic!!! The food was excellent but portions were very small.
   

   Stonewood Grill & Tavern - BrandonResponded on 30 September 2024

   Thank you for your feedback! We're thrilled to hear that you had a wonderful time and that our staff provided amazing service. We appreciate your note about the portion sizes and will definitely take that into consideration. We look forward to welcoming you back for another great experience!
   

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9. V

   Victoria

   Tampa

   3 reviews

   5.0

   3 reviews

   Dined on 28 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great drinks and great service. Highly recommend.
   

   Stonewood Grill & Tavern - BrandonResponded on 7 October 2024

   Thanks for the review, Victoria! We're thrilled to hear that you enjoyed our food, drinks, and service at Stonewood Grill & Tavern. Your high recommendation means a lot to us. We look forward to serving you again soon!
   

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10. J

    Jeff

    Tampa

    1 review

    1.0

    1 review

    Dined on 24 September 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    Terrible experience overall. While the restaurant was not busy, the service was terrible, taking far too long to get a drink, or the food to come out. My wife’s steak that she ordered medium rare was well done, and my salmon was way overcooked. Also, they use to serve complementary bread, that is now a $7.95 appetizer if you want it.
    

    Stonewood Grill & Tavern - BrandonResponded on 26 September 2024

    Thank you for your feedback, and we're very sorry to hear about your recent experience. This is not the level of service we strive to provide. We’d appreciate the opportunity to speak with you directly and make things right. Please provide your contact information so we can reach out to you. We’ll address your concerns with our team to ensure improvements. We understand your disappointment, especially regarding the changes to the bread service, and we hope you’ll consider giving us another chance to provide a better experience in the future.
    

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