Stonewood Grill & Tavern - Wellington

Review summary

1. J

   Joan

   West Palm Beach

   31 reviews

   5.0

   31 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We went as it opened and the place was about half full. Food was very good and we all had the prime rib which was delicious. It took a little extra time to order and we had to ask for one appetizer twice.. Everything went smoothly after that! It was a very pleasant experience.
   

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2. D

   Daniel

   VIP

   San Francisco

   54 reviews

   5.0

   54 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Menu selections were very varied and offered so many ideas for a great meal. Also, the service was outstanding: Alexis and Oaige combined to provide an exceptional experience. We can not compliment the front desk and service staff enough. Great choice for a great experience at fair prices. Also, great bar and tavern seating if preferred. But we ate in the dining room
   

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3. L

   Lois

   VIP

   Pittsburgh

   6 reviews

   3.0

   6 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Food was decent, service very good. Note : even though open table has outdoor option for seating, they haven’t had outdoor for over a year. So, we were seated inside, comfortable and not noisy. Would like this menu get some new items, however
   

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4. M

   Maxine

   VIP

   Baltimore

   95 reviews

   4.0

   95 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Service was a little slow but steady. However when the food arrived, my friend’s fish dish was burnt at the bottom. They said they would take care of it and took away the fish while she ate the veggies. My dish was fine so I proceeded to eat. It took quite a long time for them to prepare the fish. I was finished my meal and she had eaten all her veggies and we kept looking around. Finally the manager brought back her fish and it was much better. The manager apologized profusely for the long delay and offered my friend a dessert to eat in or take home. She accepted and told the manager she has eaten here for years and never had a problem before. We would go back bc it was made right with apologies and something sweet to go.
   

   Stonewood Grill & Tavern - WellingtonResponded 2 days ago

   Thank you for sharing your experience with us. We truly appreciate your understanding and patience during the delay. We're glad that the manager was able to address the issue and make things right with a sincere apology and a dessert on the house. We look forward to welcoming you back soon and providing a more seamless experience. Your continued loyalty means a lot to us!
   

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5. P

   Paula

   VIP

   West Palm Beach

   54 reviews

   4.0

   54 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   No bread brought to table until we asked for it. Ordered the salmon special with crab stuffing $28. Salmon and stuffing was chintzy. I was told it’s measured out at 7 oz. This was definitely not 7 oz., 5 oz at best. There was a tiny amount of crab on top. Maybe with crab it was 7 oz. Loaded baked potato was good.
   

   Stonewood Grill & Tavern - WellingtonResponded 2 days ago

   Thank you for sharing your feedback. We're sorry to hear that your recent experience didn't meet your expectations, especially regarding the portion sizes and the timing of the bread. We take your concerns seriously and will make sure the kitchen is aware of your feedback. We hope you’ll give us another chance to provide the excellent experience you're accustomed to!
   

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6. M

   Marcelo

   West Palm Beach

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   The server was new and mistakes were made. The server still got a great tip so it’s not personal so rebound. I will be back for a third time.
   

   Stonewood Grill & Tavern - WellingtonResponded 2 days ago

   Thank you for your understanding and for giving us another chance! We appreciate your patience, and we're glad to hear that you're willing to return. We’re committed to improving and providing a better experience next time. We look forward to serving you again soon!
   

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7. L

   Lorena

   West Palm Beach

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Service was very slow. We had to ask for bread 3 times and we did not get our drinks refilled. The place wasn’t busy but we barely saw our server. Food was ok.
   

   Stonewood Grill & Tavern - WellingtonResponded 2 days ago

   Thank you for your feedback. We sincerely apologize for the slow service you experienced during your visit. This is certainly not the standard we aim for, and we will address this with our team to ensure better attention to detail moving forward. If you'd like to discuss your experience further, please feel free to reach out to us directly. We hope to have the opportunity to provide you with a much better experience next time!
   

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8. B

   Brady

   VIP

   West Palm Beach

   10 reviews

   5.0

   10 reviews

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great as usual. The staff was perfect as was the food.
   

   Stonewood Grill & Tavern - WellingtonResponded 2 days ago

   Thanks for the review, Brady! We're thrilled to hear that you enjoyed your experience at Stonewood Grill & Tavern. It's always a pleasure to know that our team's performance and the quality of our food met your expectations. We look forward to serving you again soon!
   

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9. M

   Marianne

   Western NC

   17 reviews

   5.0

   17 reviews

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visit Stonewood a few times a year. The food, service and atmosphere are always excellent. A wonderful place to celebrate or have a quiet dinner for two.
   

   Stonewood Grill & Tavern - WellingtonResponded 2 days ago

   Thank you for your kind words! We're thrilled to hear that Stonewood continues to provide excellent food, service, and atmosphere for your visits. We look forward to welcoming you back for many more wonderful meals and celebrations!
   

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10. M

    Maria

    New York City

    12 reviews

    4.0

    12 reviews

    Dined on 24 December 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    We went to early dinner to avoid the crowds. Food was good, service was great
    

    Stonewood Grill & Tavern - WellingtonResponded 2 days ago

    Thank you for sharing your feedback! We're glad to hear that you enjoyed both the food and the service. We hope to welcome you back again soon for another great experience!
    

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