The Catch Neighborhood Bar & Grill

Review summary

1. N

   Natalie

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   This is the perfect place to eat out if you have kids. They can play while you eat and keep an eye. It wasn’t too loud. Kids weren’t screaming or running out of line . It was a great experience . I can’t wait to come back
   

   The Catch Neighborhood Bar & GrillResponded 3 days ago

   We're glad you enjoyed your time with us Natalie! These days its nice to be able to sit back, relax and let your kids be kids in a safe, fun environment. We are so stoked we were able to provide a great time for you and your family.
   

   Is this helpful?

2. D

   Diane

   Treasure Coast

   3 reviews

   5.0

   3 reviews

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and service. Restaurant was very attractive inside and there was a lovely outdoor seating area we will try next time!
   

   The Catch Neighborhood Bar & GrillResponded 3 days ago

   Hey Diane, we're thrilled to hear that you enjoyed your dining experience at The Catch NBG. We're always trying to provide a pleasant ambiance for our guests, so it's great to hear that you appreciated the indoor and outdoor seating. We look forward to serving you again soon!
   

   Is this helpful?

3. A

   Alyssa

   Orlando

   1 review

   3.0

   1 review

   Dined on 17 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Requested to sit on the children’s play area when reserving. Right after submitting the reservation, we called to confirm we would have a place to sit in the children’s area the following day. Our reservation was right at opening time. Upon arrival we were placed in a separate area. When we asked about how come we were not placed where we reserved we were told the space was already filled.  the hostess was not friendly or accommodating the entire visit. If a reservation has a request and it has been confirmed there should’ve been a space in that area not given to walk-ins. If told on the phone, it was first come first serve basis then there should not have been confirmation of the reservation for that area.
   

   Is this helpful?

4. S

   Sally

   West Palm Beach

   1 review

   1.0

   1 review

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Was really looking forward to this place being as good as we heard, but so disappointed. Our server McKenzie was rude. The manager Caleb did not help. We made reservations for the kid area which they said was tentative depending on if people were hanging out there for a while, which we get. But they failed to mention on the phone that there was a 14 person reservation in the kids area which left just a few spots to sit. And the entire time we were there the 14 person reservation never came but they wouldn’t sit anybody there, meanwhile our reservation for 4 doesn’t matter…We waited at the high top until another spot in the kids zone was open, we ordered food. Then another family came and sat next to our area we are waiting in. The server McKenzie said that they were getting a table in the kids zone first… she said they needed it because they had reservations and 2 kids (meanwhile we had the same thing and same reservation time..so she said) She was rude from the beginning, got our order wrong, and never came back to our table to check on us or give us the check. We had to go to the manager to get our check and he was also very inconsiderate acted like it was no big deal. The drive to this wreck of a restaurant was longer than our stay there. Never going back. The host was the only pleasant person we spoke to and he apologized on behalf of our experience.
   

   1 person found this helpful

5. L

   Luann

   Key West

   10 reviews

   4.0

   10 reviews

   Dined on 15 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Yummy fried calamari and mahi fingers. Great martini. Fried fish dinner was huge. Catch of the day was mahi and I had it on a basic salad. But the mahi was cooked perfectly.
   

   The Catch Neighborhood Bar & GrillResponded 3 days ago

   Thank you for your kind words Luann and for taking the time to share your experience at The Catch NBG. We love to hear that you enjoyed our Calamari and Mahi Nuggets. It's great to know that you enjoyed our Catch of the Day and We look forward to Catching you again soon!
   

   Is this helpful?

6. OT

   OpenTable Diner

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Sat outside with live music. Service was good, food was average, very salty.
   

   The Catch Neighborhood Bar & GrillResponded 3 days ago

   Thanks for the review. We're glad to hear that you enjoyed our live music and service at The Catch NBG. We're sorry to hear that the food didn't meet your expectations. We strive to provide quality food and service, so your feedback is valuable to us. We'll definitely take your comments into consideration as we continuously strive to improve our offerings. Thanks again for your review.
   

   Is this helpful?

7. J

   John

   VIP

   Greater Boston

   64 reviews

   5.0

   64 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   First time visit, late Valentine’s Day dinner Love the nautical decor Great service Good menu; oysters fresh and delicious Mahi and steak & shrimp entrees Will be back
   

   The Catch Neighborhood Bar & GrillResponded 3 days ago

   Thanks for the feedback, John! We're thrilled to hear that you enjoyed the nautical decor and found our service to be great. It's wonderful to know that you enjoyed our fresh and delicious Mahi and steak & shrimp entrees. We're always here to provide a great dining experience for you on your Valentine's Day and everyday. We look forward to your return visit! CHEERS!
   

   Is this helpful?

8. J

   June

   VIP

   Greater Boston

   74 reviews

   4.0

   74 reviews

   Dined on 14 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We were pleasantly surprised with our Valentines Day dinner at Catch! The food was great (steak and shrimp special, fish & chips, Ahi tuna, and a seaweed wrap)…everything was hot and tasty. Our waitress was amazing- attentive and personable. Everyone left full and happy. We will be back soon…for Happy Hour 😊
   

   The Catch Neighborhood Bar & GrillResponded 3 days ago

   Thanks for visiting us, June! We're thrilled to hear that you enjoyed your Valentine's Day dinner at The Catch. It's great to know that you found our food hot and tasty and our staff attentive and personable. We're especially happy that you had a great experience with us, and we're already looking forward to your next visit for happy hour!
   

   Is this helpful?

9. M

   Michael

   Key West

   3 reviews

   1.0

   3 reviews

   Dined on 1 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   We were excited to celebrate our son’s 5th birthday here, expecting the same quality as the previous brand since it’s owned by the same people. Unfortunately, it was a huge disappointment. We arrived early and mentioned the birthday in our reservation, at check-in, and to our server. However, the service lacked enthusiasm, which was disheartening in a kid-friendly space. Our server seemed uninterested, making the experience feel unwelcoming. The food was underwhelming. The cheese curds were fine, but my chili tasted exactly like Wendy’s—except it was nearly $10. My kids’ pizza was mediocre, and my 12-year-old and I agreed the boneless wings tasted off. My brisket sandwich was unappetizing, and my wife’s Caesar salad was drowning in dressing. We pushed through since our son was having fun. When dessert came, we ordered sundaes and reminded them it was a birthday. The server dropped them off without a candle or any acknowledgment. After asking another server, we finally got a candle, but our original server lit it and mumbled “happy birthday” in the most uninterested way. I pulled the manager aside, but she didn’t seem to care. The play area is a great idea but poorly maintained. The claw machine ate our money, the toys were half-broken and dirty, and the games were overpriced at $1.50 per play. We used to love Stringers, but after this, we won’t be back.
   

   The Catch Neighborhood Bar & GrillResponded 3 days ago

   Hello Michael. We're truly sorry for your experience at The Catch NBG. We strive for the best and regret falling short. Your feedback is invaluable, especially about our food and service. We're taking your comments seriously and will work on improving these areas. There is no apology that can take back the experience when celebrating your child's birthday, and I do empathize with that but please know that this experience is NOT how we do business, and I can assure you that another visit would 100% be different.
   

   Is this helpful?

10. A

    Abby

    VIP

    Orlando

    8 reviews

    5.0

    8 reviews

    Dined on 17 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great new family-friendly local spot! Kid focused with toys and games, food was great, we loved the shrimp taco appetizer!
    

    The Catch Neighborhood Bar & GrillResponded 3 days ago

    Thanks for the feedback, Abby! We're thrilled to hear that you and your family enjoyed your time at The Catch NBG. It's wonderful to know that our kid-focused family friendly concept was a WIN for you. ..and those shrimp tacos - they're a favorite among our guests! We appreciate your high ratings and look forward to welcoming you back soon.
    

    Is this helpful?