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Sugar Factory - Foxwoods, Mashantucket, CT

Sugar Factory - Foxwoods

4.1
4.1
5168 Reviews
$31 to $50
Contemporary American

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2 people
19:00
Booked 119 times today
  • Great for creative cocktails
  • Lively
  • Good for special occasions
The Sugar Factory legend grows with the opening of our newest candy and dining emporium at Foxwoods Resort & Casino in Mashantucket, Connecticut. Our signature lineup of delicious desserts, outrageous cocktails and scrumptious entrees are inviting you to join us!
With locations in some of the world’s most cosmopolitan cities, including Las Vegas, New York City, Bahrain, Chicago, Miami, Dubai, Orlando and Manila, Sugar Factory is known the world over for its celebrity-endorsed Couture Pops, which have turned sweets into the latest designer accessory. Iconic superstars including Kylie Jenner, Kendall Jenner, Britney Spears, Drake, Nicole Scherzinger, Kim Kardashian, Eva Longoria and Rupert Grint are just a few of the celebrities who have either endorsed or have been spotted with the sparkly lollipops. Sugar Factory’s loyal celebrity following has received widespread media attention from People Magazine, the Daily Mail, US Weekly, Entertainment Tonight, Extra and more.

Order delivery or takeout

Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Hours of Operation
    Mon–Thu 11:00–23:00 Fri 11:00–01:00 Sat 09:00–02:00 Sun 09:00–23:00 Brunch Sat, Sun 09:00–14:00 Happy Hour Mon–Fri 15:00–18:00
  • Phone number
    (860) 312-7847
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Private party facilities
    We welcome you to explore our Private Dining options, perfect for any and every occasion.Please email Foxwoodsevents@sugarfactory.com for all private event inquiries and for reservations of 11 or more guests.
  • Private party contact
    Private Event Coordinator: (860) 312-7847
  • Area
    Mashantucket
  • Cross Street
    Located in Grand Pequot Tower on the Main Floor, Across from DraftKings.
  • Parking details
    Hotel Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Happy Hour, Late Night, Non-Smoking, Takeaway, View, Weekend Brunch, Wheelchair Access, Wine

What 5,168 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on recent ratings
  • 4Food
  • 4.2Service
  • 4.5Ambience
  • 3.7Value

NoiseModerate

Loved For

  • Connecticut

    Child-friendly

  • Connecticut

    Most Booked

  • New London

    Child-friendly

  • New London

    Innovative

  • New London

    Good for groups

  • New London

    Hot spot

  • New London

    Lively

  • New London

    Most Booked

Review summary

AI-generated from verified diner reviews
Sugar Factory - Foxwoods offers a vibrant, whimsical dining experience perfect for celebrations. The atmosphere is lively and fun, with "amazing drinks" and "huge, creative milkshakes." While the menu is extensive, the standout feature is "the experience," making it ideal for special occasions. Service is generally commendable, with attentive staff contributing to memorable visits.

5,168 Reviews
  1. Heather

    Connecticut

    1 review

    3.0

    1 review

    Dined 1 day ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5
    Spent way more time waiting than eating. Waiting to order, waiting on food, waiting to order desert, waiting for desert, waiting for check. I understand they were very busy but felt because I was a small table of 2 I was forgot about

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  2. Katie

    New York City

    3 reviews

    2.0

    3 reviews

    Dined 1 day ago

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3
    We’ve eaten here several times but last night was disappointing. We sat for 30 minutes before I was able to get the managers attention and ask if someone could help us, and then when a server did come over it took another 30 minutes to get our drinks and an hour to get our food. The food was ok but a little cold. They looked short staffed, and I sympathize but I had made a reservation ahead of time and it made for a disappointing birthday. I was looking forward to having one of their outrageous desserts but didn’t want to wait around more, so we left. Will definitely consider trying another restaurant in the casino before we come back here any time soon.

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  3. angela

    New York City

    2 reviews

    3.0

    2 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    We went for brunch at the end of a bachelorette weekend and the entire experience was just ok.

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  4. Abel

    Greater Boston

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    We had an excellent waiter serving us. Very pleasant experience and fun atmosphere. Food was great and filling. Fries are killer.

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  5. Jeff

    Greater Boston

    1 review

    2.0

    1 review

    Dined on 22 December 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4
    Drinks are pretty cool, but very expensive. That’s about it…the food was less than average and the service was very poor even though they weren’t that busy

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  6. Vincent

    VIP

    Los Angeles

    6 reviews

    5.0

    6 reviews

    Dined on 20 December 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Food was solid, drinks were great and Juice our server was awesome. He was juggling multiple tables early on during their brunch wave and he was amazing, professional, courteous and all around a cool guy.

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  7. Janie

    New York City

    2 reviews

    4.0

    2 reviews

    Dined on 14 December 2024

    1. Overall 4
    2. Food 1
    3. Service 5
    4. Ambience 5
    7 Eleven is better. I would try sugar factory again however not at Foxwoods. 🚮

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  8. Jackie

    Greater Boston

    4 reviews

    4.0

    4 reviews

    Dined on 14 December 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    The food was very good and portions according to its menu, giving a great value. The ambience at Sugar factory is awesome, however, sitting along the outer row, closest to the entrance, not the best as far as public distraction. Some issues with toilet flushing and toilet paper not going down in all toilets in Women’s bathroom during our visit and spray from sinks so strong people were getting shirts wet - BUT bathrooms were clean!!!

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  9. Cindy

    Connecticut

    1 review

    5.0

    1 review

    Dined on 14 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server McKenna was excellent, attentive and polite! It was my daughters 18th birthday and our first experience at Sugar, and we’ll definitely be back!

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  10. Stephanie

    Greater Boston

    1 review

    4.0

    1 review

    Dined on 14 December 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    Food was not that great.My friends steak was not med well it was med rare.went for a bday celebration and she ended up swapping steaks with her mans who’s was cooked right.They came out with a birthday ice cream for her and totally turned her off as their was hair in her ice cream! Totally gross out!!!! Disappointing! Our drink was $46 and literally all juice no alcohol in it for the price not worth it.Ill never go back..

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FAQs

Sugar Factory - Foxwoods offers takeout which you can order by calling the restaurant at (860) 312-7847.

Sugar Factory - Foxwoods is rated 4.1 stars by 5168 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 119 times today

Order delivery or takeout

Google Map for Sugar Factory - Foxwoods

350 Trolley Line Blvd, Mashantucket, CT 06338

Additional information

  • Cross Street
    Located in Grand Pequot Tower on the Main Floor, Across from DraftKings.
  • Area
    Mashantucket
  • Hours of Operation
    Mon–Thu 11:00–23:00 Fri 11:00–01:00 Sat 09:00–02:00 Sun 09:00–23:00 Brunch Sat, Sun 09:00–14:00 Happy Hour Mon–Fri 15:00–18:00
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Hotel Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Happy Hour, Late Night, Non-Smoking, Takeaway, View, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (860) 312-7847
  • Private party facilities
    We welcome you to explore our Private Dining options, perfect for any and every occasion.Please email Foxwoodsevents@sugarfactory.com for all private event inquiries and for reservations of 11 or more guests.
  • Private party contact
    Private Event Coordinator: (860) 312-7847
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