Sugar Factory - Foxwoods

Review summary

1. J

   Jessica

   New York City6 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love sugar factory Foxwoods!! They never disappoint!! Food is always delicious and our service is always pleasant
   

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2. B

   Benjamin

   Connecticut2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Last time I was at the Sugar Factory was back in 2024 and had a good experience and decided to give it another try.
   

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3. J

   Jaimee

   San Francisco2 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 5

   No gluten free options had a member of of party leave very hungry and thirsty.
   

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4. R

   Ryan

   Greater Boston1 review

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 2

   Nothing special. Overpriced and overrated. Small food portions, I've had much better food for better money elsewhere. Would definitely not go back.
   

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5. J

   Jessica

   New York City1 review

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food was ok, Mac and cheese was cold & overcooked but overall , a great experience.
   

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6. J

   Joanna VIP

   Greater Boston11 reviews

   4.0

   Dined on 27 March 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Please note, I have eaten at Sugar Factory many times, and it’s always been a pleasant experience. This time was no different except for one tiny blip. I will send a private message.
   

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7. D

   Dan

   Greater Boston24 reviews

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was really good and the ambience is so fun. If you’re looking for somewhere good to go for a special occasion, this is your spot! The food was great and our server was very responsive (and kind… she brought my daughter a rubber duck even though her meal didn’t come with one). The fancy milkshakes are crazy! We’ll be back.
   

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8. OT

   OpenTable Diner

   Unspecified1 review

   4.0

   Dined on 20 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   forgot my wallet forgot my wallet forgot my wallet forgot my wallet forgot my wallet
   

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9. J

   Jillian

   Connecticut1 review

   3.0

   Dined on 19 March 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   We ordered one of the smaller fancy drinks with a flower supposed to be in it and other things. But mine came plain with no decoration in it sadly. I was looking forward to what it would look like. I should have said something but our waiter seemed in a hurry and he was also the bartender. We have had a better experience before. We will still come back again.
   

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10. S

    Susan VIP

    Greater Boston12 reviews

    2.0

    Dined on 17 March 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    Our waiter was also tending the bar so the service was not great. The shepherds pie off the Irish menu was supposed to be braised short ribs and it was ground beef and there were more mushrooms than beef.
    

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