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Sugar Factory - San Antonio, San Antonio, TX

Sugar Factory - San Antonio

3.7
3.7
511 Reviews
$31 to $50
American

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2 people
19:00
Booked 19 times today
  • Great for creative cocktails
  • Child-friendly
  • Good for special occasions
Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot – known for its over-the-top dishes, sweets and treats – has opened its second Texas location in San Antonio. The world-famous, family-friendly, high-energy celebration destination is located on the popular River Walk at 849 E Commerce St, unit 109.

“For over a decade, Sugar Factory has delighted guests of all ages with our internationally recognized fun, high energy brand delivering memorable experiences in a family-friendly atmosphere. We are excited to introduce San Antonio to our signature desserts, savory dishes, beautiful photo op walls, and friendly staff,
Private dining

Private dining

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Additional information

  • Phone number
  • Price
    $31 to $50
  • Cuisines
    American, Comfort Food, Dessert
  • Hours of Operation
    Mon–Thu 11:00–22:00 Fri 11:00–23:00 Sat 10:00–23:00 Sun 10:00–22:00 Brunch Sat, Sun 10:00–16:00
  • Dress code
    Casual Dress
  • Parking details
    None
  • Payment Options
    AMEX, Discover, Mastercard, Visa

Offers

  • Sugar Factory Happy Hour

    Multiple dates available
    Mon - Thu - 16:00 - 22:00,Fri - 16:00 - 23:00
    Sugar Factory celebrates the happiest hours of the day with our amazing Happy Hour! Relax and enjoy our some signature beverages and select food items at a special price to end your day perfectly! Monday - Friday 4pm-7pm Please note Happy Hour is served in our Bar and Patio areas, seating is 1st come 1st serve. We DO NOT accept reservations for Happy Hour:)

What 511 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.7
3.7 based on recent ratings
  • 3.7Food
  • 3.7Service
  • 3.8Ambience
  • 3Value

NoiseModerate

Loved For

  • San Antonio

    Child-friendly

  • San Antonio

    Child-friendly

Review summary

AI-generated from verified diner reviews
Sugar Factory - San Antonio offers a vibrant atmosphere with "fun and eclectic vibes." It's a great spot for lively celebrations, with "fantastic desserts" and a "superb staff" enhancing the experience. While prices can be high, the unique drink presentations and extensive menu make it a memorable visit for special occasions.

511 Reviews
  1. Kimberly

    Louisville3 reviews

    4.0

    Dined 1 day ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was wonderful and our server was great. My only issue is that they were understaffed. There did not appear to be any busing staff, the hostess and waiters were doing everything themselves which slowed things down.

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  2. Mykia

    San Antonio1 review

    5.0

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Desiree was amazing. I do thank you for dancing and singing baby happy birthday . My oldest daughter is autistic and it was her 8th birthday and to see her dance and smile was amazing and I appreciate you and karlita. Yall are amazing and I hope to see you all again real soon❤️

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  3. Priscilla

    San Antonio1 review

    3.0

    Dined on 28 February 2025

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 3
    Amazing date night we got the chicken parm that serves 2 it was amazing and then got the fondue for dessert which was the highlight of my dinner!! Waiter was really nice and we tipped him $20 and he stopped thanked us he was so deserving of it as he was running around and bartending he definitely deserved it!!

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  4. aurora

    Unspecified1 review

    5.0

    Dined on 15 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Reserved a table for 2 on valentines day and surprisingly it wasn't busy. The drinks were amazing along with the food (huge portions). Overall service & experience was good.

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  5. KimMia

    Dallas1 review

    4.0

    Dined on 3 February 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    This is my daughter 16th birthday and it was a great experience. I really enjoyed the waitress that we had. She was very intensive. I want to give her a great thank you

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  6. Rolanda

    San Antonio1 review

    1.0

    Dined on 2 February 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Overall was one of the worst experiences I’ve ever had at any restaurant. Host was super rude, waitresses acted like they didn’t really want to be there. Every other table was dirty. We waited over 20 minutes just for two margaritas.I came here for my birthday dinner and it almost ruined my whole night. The food was terrible and made me sick. That was my first and last time going there. Don’t waste your time or money!!

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  7. Amy

    Orlando1 review

    5.0

    Dined on 2 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I celebrated by daughters 10th bday and it was an amazing experience for her !

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  8. Tommy

    San Antonio1 review

    4.0

    Dined on 1 February 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Beautiful restaurant, family friendly environment and great customer service

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  9. Laurie

    San Antonio1 review

    5.0

    Dined on 20 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great atmosphere! Our servers were exceptional. We had a great time!

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  10. Veronica

    San Antonio1 review

    2.0

    Dined on 18 January 2025

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 2
    Food is mostly good, server was good as well but the hostess had attitude problem, noticed she treated every costumer the same, extremely rude. We only visit this place because the kids like the ambience.

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FAQs

Sugar Factory - San Antonio offers takeout which you can order by calling the restaurant at (726) 204-2020.

Sugar Factory - San Antonio is rated 3.7 stars by 511 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 19 times today
Google Map for Sugar Factory - San Antonio

849 E Commerce St, San Antonio, TX 78205

Additional information

  • Phone number
  • Price
    $31 to $50
  • Cuisines
    American, Comfort Food, Dessert
  • Hours of Operation
    Mon–Thu 11:00–22:00 Fri 11:00–23:00 Sat 10:00–23:00 Sun 10:00–22:00 Brunch Sat, Sun 10:00–16:00
  • Dress code
    Casual Dress
  • Parking details
    None
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Privacy Policy
  • Terms of Use
  • Impressum
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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