Sushi Hakko

Review summary

1. J

   Jim

   VIP

   Phoenix

   12 reviews

   5.0

   12 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful experience, purposefully quiet, fresh innovative and highly skilled food experience you only get if you come here. Original. We like early seatings.
   

   Sushi HakkoResponded on 9 December 2024

   Dear Jim, Thank you for your kind words and for taking the time to share your experience. We’re thrilled that you and Yuka enjoyed your dinner with us and appreciated the quiet, innovative atmosphere and culinary artistry we strive to deliver. Early seatings truly do allow for a special dining experience, and we’re so glad you found it enjoyable. We look forward to welcoming you back whenever you’re in San Francisco.
   

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2. F

   Fraser

   San Francisco

   4 reviews

   1.0

   4 reviews

   Dined on 27 November 2024

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   Easily the most disappointing Omakase experience I've ever had. So much so that I have to imagine something was "wrong" at the establishment that evening. The food itself was meh, some good pieces but nothing impressive, and a number of bad by any standards courses. The tables were wobbly, drinks glasses were dirty, and the hostess failed to tell us what we were given for half of the dishes. One of the wines that came out was corked.
   

   Sushi HakkoResponded on 29 November 2024

   Dear Fraser Thank you for sharing your honest feedback. The issues you mentioned regarding the food, service, and overall experience are entirely on me, and I sincerely apologize for the lack of care and attention to detail. Every day, before service, our team reflects on how we can bring satisfaction and joy to our guests, and while we strive to give our best, we know there are moments when we miss the mark. Please know that we’ve taken your feedback seriously and will use it to improve. Feedback has been invaluable in highlighting areas we need to improve, and we’re committed to doing so. If you allow us the opportunity to welcome you again, we will do everything we can to make it a truly memorable experience and make up for our mistakes. Thank you once again for your thoughtful review
   

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3. J

   James

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined on 26 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   fantastic omakase experience hope to go back soon
   

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   Sushi HakkoResponded on 26 November 2024

   Thank you so much for your wonderful review, James! We're thrilled to hear that you enjoyed your omakase experience with us. We look forward to welcoming you back soon! 😊
   

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4. M

   Mark

   VIP

   Central Coast

   13 reviews

   5.0

   13 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Sushi and other kaiseki dishes. Edomae style sushi with top ingredients made respecting the flavors and qualities of each fish. If you have never had excellent sushi this is a must go dining experience.
   

   Sushi HakkoResponded on 18 November 2024

   Thank you, Mark, for your kind review and recommendation! We're thrilled to hear you enjoyed the Edomae-style sushi and kaiseki dishes, as well as our focus on respecting the natural qualities of each ingredient. I t’s wonderful to know you found the experience exceptional. We look forward to welcoming you back for another memorable meal!
   

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5. J

   Jane

   VIP

   Little Rock

   26 reviews

   4.0

   26 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service was wonderful, the restaurant just was not we expected. It has very out of the ordinary preparations, to the point it was too bougie. The seaweed wrap was very thin - not tough at all like most. Actually added to the rolls. The tempura fried shrimp heads were perfectly prepared.
   

   Sushi HakkoResponded on 18 November 2024

   Thank you, Jane, for sharing your thoughts. We’re glad to hear you enjoyed the service and appreciated details like the delicate seaweed wrap and the perfectly prepared shrimp heads. We understand our style might not align with everyone's expectations, but we strive to create unique experiences for our guests. We hope you’ll consider visiting again to explore more of our offerings
   

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6. P

   Paul

   San Francisco

   9 reviews

   5.0

   9 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Far exceeded expectations and as good of foodie experience as I have ever had. Everything perfectly curated and totally unique. Had no idea that one of the world’s best restaurants was in my neighborhood! Great Team there whom are truly warm and welcoming. Highly recommended.
   

   Sushi HakkoResponded on 2 November 2024

   Hi Paul, Thank you for such an incredible review! We’re beyond thrilled to hear that your experience with us exceeded expectations. It was a pleasure accommodating your family, and we’re so glad that each aspect, from the food to the service, made for a memorable evening. Our team truly values providing a warm, welcoming environment for all ages, so hearing this feedback means a lot. We look forward to welcoming you and your family back anytime! Warm regards,
   

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7. OT

   OpenTable Diner

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on 31 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal. Prob my favorite sushi spot in the city.
   

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   Sushi HakkoResponded on 31 October 2024

   Dear Guest, Thank you for the wonderful review! We’re thrilled to be considered your favorite sushi spot in the city. It’s always our goal to provide a phenomenal dining experience, and it’s great to know we delivered that for you. We look forward to welcoming you back soon for more memorable meals! Warm regards,
   

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8. T

   Taylor

   Central Coast

   1 review

   5.0

   1 review

   Dined on 30 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing! The whole experience was awesome. Chef and staff made it one of our best meals in SF.
   

   Sushi HakkoResponded on 31 October 2024

   Dear Taylor, Thank you so much for your kind words and for recommending us! We’re delighted to hear that you had such an amazing experience and that our chef and staff helped make it one of your best meals in San Francisco. Creating memorable moments for our guests is what we strive for, especially for special occasions. We look forward to welcoming you back to our "neighborhood gem" for more incredible experiences! Warm regards,
   

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9. A

   Andy

   New York City

   82 reviews

   5.0

   82 reviews

   Dined on 27 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal in every way. An extraordinary dining experience. Not inexpensive, but worth it for a special occasion.
   

   Sushi HakkoResponded on 31 October 2024

   Dear Andy, Thank you for your wonderful feedback! We’re thrilled to hear that you found your dining experience phenomenal and extraordinary. It’s our pleasure to be a part of your special occasions, and we’re delighted to know that the experience was worth it for you. We look forward to welcoming you back for more memorable moments! Warm regards,
   

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10. V

    Vinson

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on 24 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Really really good omakase, you gotta eat the ginger here
    

    Sushi HakkoResponded on 29 October 2024

    Hi Vinson, Thank you for your kind words! We’re so pleased you enjoyed the omakase and especially that the ginger stood out for you. We love adding those extra touches to enhance the experience, and it’s wonderful to hear they were appreciated. Looking forward to welcoming you back soon! Warm regards
    

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