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It was quiet and we’re were really about to sit comfortably and enjoy our dinner at length.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"Stacie","metro":{"metroId":5,"displayName":"Denver","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-27T21:39:59Z","dinedDateTime":"2025-03-26T18:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-78286-2109864986-110053986391","text":"Nice quiet space for brunch. Menu has a little for everyone. 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They were very hospitable so I didn't mind the wait.","rating":{"food":4,"service":4,"ambience":4,"value":3,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":6,"nickname":"Kalisha","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"K","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-19T23:05:30Z","dinedDateTime":"2025-02-16T18:30:00-06:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-78286-2109864524-150042148855","text":"The staff was nice and validated our parking—it’s free valet parking if you’re eating at the restaurant. Besides the makeshift dining area we were in; the ambience was nice. The menu was limited to two choices— steak for two with sides that my partner and I could not eat….. or a beet salad…. Raw fish small plate …. Another fish dish and cherries jubilee…. We did not want to eat. The steak was the only one of the choices we were willing to eat but it was unavailable. I wish it was specified that only a limited menu was being offered. The main dining area was empty— yet we were seated in what I can only assume a “makeshift” dining area. We were not the only people who got up and walked out. This is a review of my experience and not the flavor of the food.","rating":{"food":1,"service":5,"ambience":5,"value":1,"noise":"DO_NOT_RECALL","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Lanisa","metro":{"metroId":9,"displayName":"Washington DC","__typename":"Metro"},"initials":"L","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-16T01:10:59Z","dinedDateTime":"2025-02-14T20:45:00-06:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-78286-2109864401-120127271352","text":"Food was terrible…cold. Unseasoned, and overcooked. It took awhile for the Waitress to order our food. It also took awhile for the food to come to the table. This is absolutely not an upscale restaurant.","rating":{"food":1,"service":1,"ambience":1,"value":1,"noise":"DO_NOT_RECALL","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Stephen","metro":{"metroId":9,"displayName":"Washington DC","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-18T13:32:04Z","dinedDateTime":"2025-02-14T19:00:00-06:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-78286-2109863862-140048125684","text":"Service was minimal. Brunch coffee was barely warm. All of out food was cold to warm, I sent back the eggs that I had ordered over easy and they came sunny side up, the manager took them back to the kitchen and approximately 40 seconds later returned withe the exact 2 eggs turned over, I was sitting near the kitchen and watching all of this happen while the 2 guys in the kitchen and the manager where laughing . The waitress and the manager said , Sorry you were inconvenienced . I will never return to this restaurant or hotel.","rating":{"food":1,"service":1,"ambience":3,"value":3,"noise":"MODERATE","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Kerri","metro":{"metroId":19,"displayName":"San Antonio","__typename":"Metro"},"initials":"K","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2024-12-25T22:15:51Z","dinedDateTime":"2024-12-25T12:45:00-06:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-78286-2109863863-190079233169","text":"Before COVID we always went to Sustenio for Mother's Day Brunch, and other special dates. It was fantastic, with many options and quality food and effort. I thought Christmas Day would be the same as it used to be. No where close. They were understaffed, so it took a bit to get seated and order, and you could only order from the menu. The food was just ok, parts of it were great like the potatoes and sausage, but my waffle was totally hard and cold. This will probably be my last time visiting here, which is a shame because it used to be a special place with great food, now just a memory of the past.","rating":{"food":3,"service":3,"ambience":2,"value":2,"noise":"MODERATE","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":7,"nickname":"Terry","metro":{"metroId":19,"displayName":"San Antonio","__typename":"Metro"},"initials":"T","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2024-12-27T15:08:58Z","dinedDateTime":"2024-12-25T12:00:00-06:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-78286-2109863851-170165645177","text":"Despite having a reservation, my party and I waited for over an hour for our food. When we inquired about the delay, we were given no clear explanation, and despite repeated requests, the manager never came to address our concerns.\n\nAfter waiting for an hour and a half with no food or resolution, we had no choice but to leave.","rating":{"food":1,"service":1,"ambience":1,"value":1,"noise":"DO_NOT_RECALL","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Jonathan","metro":{"metroId":19,"displayName":"San Antonio","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2024-12-25T18:30:39Z","dinedDateTime":"2024-12-25T09:30:00-06:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-78286-2109863737-170024502317","text":"The staff was super friendly. I had breakfast and dinner there and the food was delicious!","rating":{"food":5,"service":5,"ambience":4,"value":4,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":11,"nickname":"Leslie","metro":{"metroId":7,"displayName":"Greater Boston","__typename":"Metro"},"initials":"L","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/55952496.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2024-12-11T16:40:33Z","dinedDateTime":"2024-12-08T17:00:00-06:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-78286-2109863665-180068802248","text":"Good buffet for Thanksgiving. 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Enjoy the diverse flavors of South Texas at Sustenio! Local fresh produce and proteins brought in daily; with influences from Traditional Mexico, Creole and Southern Comfort foods.
AMEX, Cash not accepted, Discover, Mastercard, Visa
Dress code
Smart Casual
Executive Chef
Adrian Linares
Catering
Sustenio has great options for your next special event. Please contact our Sales Coordinator: Nancy Hinojosa at 210-598-2956
Private party facilities
Looking for a place to have a special dining event in San Antonio? Enjoy our private dining room that seats up to 60 guests, our wine room that seats up to 20 guests or our semi-private VIP room that seats up to 12 guests. Our space is great corporate functions, weddings and special celebrations.
Meats add $2 each - Pepperoni, Italian Sausage, Bacon, Grilled Chicken. Veggies add $1 each - Grape Tomatoes, Roasted Bell Peppers, Red Onions, Mushrooms, Spinach
Cajun Spiced Shrimp, Jalapeno Cheddar Grits, Creole Butter Pan Sauce
Chicken Fried SteakUS$28.00
Hand Breaded Steak, Garlic Mash Potatoes, Mushroom Onion Bacon Gravy, Green Beans
Add on ShrimpUS$12.00
3 Pieces added to any Dish
Sides
Jalapeño Mac & CheeseUS$8.00
Grilled AsparagusUS$8.00
Roasted CarrotsUS$8.00
Jalapeño Cheddar GritsUS$8.00
Charred BroccoliniUS$8.00
Cauliflower GratinUS$10.00
Mashed PotatoesUS$8.00
Roasted PotatoesUS$8.00
What 695 people are saying
Sustenio - Eilan Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.2
3.2 based on recent ratings
3Food
3.4Service
3.3Ambience
2.8Value
Noise • Moderate
Review summary
AI-generated from verified diner reviews
Sustenio at the Eilan Hotel offers a delightful experience with "outstanding service" and "delicious food." Guests appreciate the "quiet and comfortable" atmosphere. Notable dishes include the salmon and Brussels, and the venue is praised for its "friendly and accommodating staff." Some guests highlight "great service and food" as key reasons for returning.
695 Reviews
S
Stacie
Denver4 reviews
5.0
Dined 5 days ago
Overall 5
Food 5
Service 5
Ambience 5
Service was outstanding! Food was awesome. We had the queso with brisket and two hearty American burgers with fries. They were all good. It was quiet and we’re were really about to sit comfortably and enjoy our dinner at length.
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K
Karen
Minneapolis8 reviews
5.0
Dined on 16 March 2025
Overall 5
Food 4
Service 5
Ambience 5
Nice quiet space for brunch. Menu has a little for everyone. Service was good and friendly.
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K
Kalisha
Chicago6 reviews
4.0
Dined on 17 February 2025
Overall 4
Food 4
Service 4
Ambience 4
My friend and I enjoyed the food, no complaints (breakfast & dinner)! They are a little short-staffed, so be patient. They were very hospitable so I didn't mind the wait.
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L
Lanisa
Washington DC3 reviews
2.0
Dined on 15 February 2025
Overall 2
Food 1
Service 5
Ambience 5
The staff was nice and validated our parking—it’s free valet parking if you’re eating at the restaurant. Besides the makeshift dining area we were in; the ambience was nice. The menu was limited to two choices— steak for two with sides that my partner and I could not eat….. or a beet salad…. Raw fish small plate …. Another fish dish and cherries jubilee…. We did not want to eat. The steak was the only one of the choices we were willing to eat but it was unavailable. I wish it was specified that only a limited menu was being offered. The main dining area was empty— yet we were seated in what I can only assume a “makeshift” dining area. We were not the only people who got up and walked out. This is a review of my experience and not the flavor of the food.
Is this helpful?
S
Stephen
Washington DC1 review
1.0
Dined on 15 February 2025
Overall 1
Food 1
Service 1
Ambience 1
Food was terrible…cold. Unseasoned, and overcooked. It took awhile for the Waitress to order our food. It also took awhile for the food to come to the table. This is absolutely not an upscale restaurant.
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K
Kerri
San Antonio3 reviews
1.0
Dined on 25 December 2024
Overall 1
Food 1
Service 1
Ambience 3
Service was minimal. Brunch coffee was barely warm. All of out food was cold to warm, I sent back the eggs that I had ordered over easy and they came sunny side up, the manager took them back to the kitchen and approximately 40 seconds later returned withe the exact 2 eggs turned over, I was sitting near the kitchen and watching all of this happen while the 2 guys in the kitchen and the manager where laughing . The waitress and the manager said , Sorry you were inconvenienced . I will never return to this restaurant or hotel.
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T
Terry
San Antonio7 reviews
3.0
Dined on 25 December 2024
Overall 3
Food 3
Service 3
Ambience 2
Before COVID we always went to Sustenio for Mother's Day Brunch, and other special dates. It was fantastic, with many options and quality food and effort. I thought Christmas Day would be the same as it used to be. No where close. They were understaffed, so it took a bit to get seated and order, and you could only order from the menu. The food was just ok, parts of it were great like the potatoes and sausage, but my waffle was totally hard and cold. This will probably be my last time visiting here, which is a shame because it used to be a special place with great food, now just a memory of the past.
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J
Jonathan
San Antonio1 review
1.0
Dined on 25 December 2024
Overall 1
Food 1
Service 1
Ambience 1
Despite having a reservation, my party and I waited for over an hour for our food. When we inquired about the delay, we were given no clear explanation, and despite repeated requests, the manager never came to address our concerns.
After waiting for an hour and a half with no food or resolution, we had no choice but to leave.
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L
Leslie
Greater Boston11 reviews
5.0
Dined on 8 December 2024
Overall 5
Food 5
Service 5
Ambience 4
The staff was super friendly. I had breakfast and dinner there and the food was delicious!
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A
Ashley
Tampa17 reviews
5.0
Dined on 28 November 2024
Overall 5
Food 5
Service 5
Ambience 4
Good buffet for Thanksgiving. Turkey
And trimmings were all excellent. Waiter was also very attentive.
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FAQs
Sustenio - Eilan Hotel offers takeout which you can order by calling the restaurant at (210) 598-2950.
Sustenio - Eilan Hotel is rated 3.2 stars by 695 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
Sustenio has great options for your next special event. Please contact our Sales Coordinator: Nancy Hinojosa at 210-598-2956
Private party facilities
Looking for a place to have a special dining event in San Antonio? Enjoy our private dining room that seats up to 60 guests, our wine room that seats up to 20 guests or our semi-private VIP room that seats up to 12 guests. Our space is great corporate functions, weddings and special celebrations.