Swan House Tea Room

Review summary

1. A

   Amy

   Toledo1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We used to come here when we could order any tea we wanted. Then management changed and we could order two teas of our choice and they added 20% gratuity to your check. Then management changed again and you got three types of tea that the restaurant chooses for you. We could not order our favorite teas.They also don't bring scones as an appetizer anymore and instead include it in the tiers of food, so the food was bread and sweet heavy. In past years there was a wider array of food types on the tiers (i.e. sandwiches, salad and fruit, sweets)
   

   Swan House Tea RoomResponded today

   Thank you for attending our ‘Spring is in the Air’ Proper Tea. We understand changes can be difficult to adjust to and appreciate your patronage. Our monthly Proper Tea service which is held the last weekend of each month allows you to order all of your favorite teas as you have been accustomed to! Our themed events, such as the tea you attended, are curated events from beginning to end. This allows guests to try new teas and participate in a truly unique experience. We hope to see you again soon.
   

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2. T

   Tricia

   Indiana1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My daughter and I attended the Spring Proper Tea and our expectations were not only met, but were greatly exceeded! Everything was perfection. I honestly cannot think of one aspect of our visit that could have been improved upon. The service was so far above and beyond any other I've experienced. The food was delicious and delightful, the tea was surreal, the atmosphere exquisite. The attention to detail and care put into this tea room is outstanding. Definitely a notably superior establishment. I obviously cannot say enough positive things about the Swan House Tea Room! We will be back for sure.
   

   Swan House Tea RoomResponded today

   Thank you so much for your kind words and we are thrilled you had a wonderful experience!
   

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3. B

   Beth

   New York City1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   ✨ Absolutely Delightful! ✨ I had the loveliest time at this adorable tea room! From the moment I walked in, I was enchanted by the charming décor, the beautiful mansion and the staff was incredibly warm and welcoming, making the experience feel extra special. We made scones and I could tell it was so thoughtfully planned, with little touches that showed true care and attention. A perfect spot for heartwarming tea time—I can’t wait to go back! ☕💖✨
   

   Swan House Tea RoomResponded today

   Beth, we are delighted you had a beautiful time at our tea house and hope to see you soon!
   

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4. E

   Emily

   Toledo3 reviews

   5.0

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing! First time going and we had a wonderful time. Tea choices were many and delicious. Tea was nice and warm. :) You can take whatever you don’t finish drinking to go too! Nice music and lovely atmosphere. Loved it all and will come again. Highly recommend.
   

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   Swan House Tea RoomResponded today

   Emily, thank you for the kind words! We are thrilled you had a lovely time!
   

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5. OT

   OpenTable Diner

   Greensboro1 review

   2.0

   Dined on 18 January 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 1

   I scheduled a lunch here with my daughter. I was really expecting more for the price. The place is nice but it is not intimate. You are packed in a room with over twenty other people. I was thinking it was more of a lunch menu but they only offered a tower of bread and sweets. For the money it cost, I do not recommend. I wish I would have known because I would have taken my daughter somewhere nicer for that money.
   

   Swan House Tea RoomResponded today

   I’m sorry your experience at the tea house didn’t meet your expectations! We do not serve lunch on Saturdays but rather Proper Tea, which is the tier you received. As this was not a private event, we did serve other guests for Proper Tea on that day. Our goal is to create a beautiful and authentic Proper Tea experience for all guests.
   

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6. C

   Chase

   Louisville1 review

   5.0

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Simply amazing! Everything was great- will be back again!
   

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7. N

   Nick

   Washington DC4 reviews

   4.0

   Dined on 7 September 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   **Please Read if Gluten Free** We had a wonderful high tea at Swan House! The new decor gives a great atmosphere, especially for a mom’s meet up! The tea is amazing, especially the chai! One note of caution - if you have a Gluten Free member in your party, be sure to tell them ahead of time when making your reservation. (They do not state that you need to on their site/menu) While they note GF options on their menu, unless you give them notice, they aren’t able to accommodate as well. They also up charge for GF. They were able to make the two in our party that are GF some options and apologized for not having this stated anywhere and also didn’t up charge for our visit - which we really appreciated. But word of wise for our next visit and to others to definitely let them know/add it in the notes when making a reservation :)
   

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8. E

   Elizabeth

   Columbus1 review

   5.0

   Dined on 30 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had formal tea in the "wisteria room" - lovely ambience and good quality food and service. Exotic flavors of tea to suit all palates. Perfect for a special event or occasion.
   

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9. OT

   OpenTable Diner

   Toledo1 review

   5.0

   Dined on 7 August 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Be aware that the formal proper tea is only served on Fri and Sat. The regular menu choices are limited. The scones and tea are excellent. You can even take some home.
   

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10. OT

    OpenTable Diner

    Toledo1 review

    2.0

    Dined on 27 July 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 1

    Portion sizes keep getting smaller and smaller. Been coming here for years and this is the most disappointed I have been with the food.
    

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