Tacos del Cartel

Review summary

1. D

   Deena

   New Orleans

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Although noisy the atmosphere was beautiful. Service was lacking. We sat for 10 minutes before being given drink menus & we were not given food menus until after ordering drinks. Our server could not answer basic questions about either menu & took along time getting our orders correctly entered on a digital system. He’d only been working there 5 days. We had the mango margarita & spicy jalapeño margarita. Both were good. Guacamole for our appetizer. Portion was generous but it was lacking some flavor. Lunch was Brirria Tacos, Duck Tacos & Fish Tacos. All were good.
   

   • 
   • 
   • 

   Is this helpful?

   Report
2. W

   Wendy

   New Orleans

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a fun time and great good. The servers are all so nice, helpful and knowledgeable.
   

   Is this helpful?

   Report
3. W

   William

   VIP

   New Mexico

   104 reviews

   5.0

   104 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food, timing of the food and service were outstanding. Very energetic atmosphere. We have never been disappointed with this restaurant!
   

   Is this helpful?

   Report
4. J

   John

   New Orleans

   9 reviews

   5.0

   9 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was fantastic,my wife and kids loved everything about this place.
   

   Is this helpful?

   Report
5. K

   Karen

   VIP

   Las Vegas

   8 reviews

   3.0

   8 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   This is our third time at Tacos del Cartel. The food and cocktails, as always, were fantastic. The service not so much. We were seated quickly (had reservations) with cocktail menus and our server came over about 10 minutes later. We ordered cocktails and she asked if we wanted apps. We asked for a few minutes to look at the menus. She returned about 15 minutes later, and we ordered an app and our mains. 7 minutes or so later, our mains came out. I had to get our server's attention to ask about our app and she seemed surprised that it hadn't come out. I also had to ask for a soda for my daughter, as she hadn't gotten a cocktail and the server didn't ask her if she wanted anything to drink. About 10 minutes later, our app came out. Our server never really checked in with us after that and I had to call her over to refill water, my daughter's soda and to get more tortillas. There was a very large party when we walked in, so I get that it was all hands on deck, but they left about 20 minutes after we got there, so I'm not sure why everything was so disconnected. Also, I was supposed to get a complimentary Christmas ornament with my cocktail and didn't get one. There was no explanation for this, and I didn't want to have to call our server over again to ask. I know it sounds like we were maybe kind of demanding, but we really weren't. Just had to ask for stuff we don't usually have to ask for. We had a similar problem the first time we went with really inconsistent service, but we keep going back because the food is so good. Also, the atmosphere is really fun and we love the pillows on the benches and the decor. They also do birthdays really well here. The only other suggestion I'd make is that the music is LOUD!!!! I heard a couple of women in the restroom commenting on it too, so I know it's not just us.
   

   Is this helpful?

   Report
6. L

   Luis

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great food was amazing vibe our server was very knowledgeable and quick with making sure we were taking care of.
   

   Is this helpful?

   Report
7. S

   Stephanie

   New Orleans

   8 reviews

   5.0

   8 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I sat at the bar, Kyle was my server/bartender. Everything was AMAZING! I ordered the elote appetizer. Kyle suggested the bone marrow tacos. 😘 all were very delicious.
   

   • 
   • 
   • 

   Is this helpful?

   Report
8. R

   Richard

   VIP

   New Orleans

   38 reviews

   5.0

   38 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   EDUARDO WAS PHENOMENAL! ALL of his recommendations were spot on! You HAVE to ask for Eduardo and request HIS drink! It’s not on the menu but TRUST me when I tell you it’s the BOMB💣💥! We had the short rib (12 out of the 10), chicken+ waffle’s (12 out of 10), açaí bowl (8/10), Wagyu app (7/10), Costra (7/10 ON FLOUR), and SEVERAL other items….OVERALL the experience and food was phenomenal! It’s NOT what’s you’d expect in NOLA! It’s DEFINITELY a “vibe” if that’s what you’re looking for but if you’re looking for mind-blowing cuisine it misses the mark. It IS CLOSE THOUGH! The restrooms are EXCEPTIONALLY CLEAN and the service is STELLAR! We came here twice in one weekend, that’s DEFINITELY saying SOMETHING for Latin-American food in downtown NOLA! I had the birria tacos on 12/6 and I’ll say that these were THE BEST birria tacos in NOLA. Check out my folks @msbelladon on IG for more!
   

   Is this helpful?

   Report
9. C

   Christin

   New Orleans

   16 reviews

   4.0

   16 reviews

   Dined on 4 December 2024

   1. Overall 4
   2. Food 1
   3. Service 2
   4. Ambience 5

   The ambiance, vibes, decor…10/10! The drinks…10/10! The food was not good AT ALL! The tortilla soup tasted like absolutely nothing. It wasn’t seasoned well. The elote wasn’t good. The broccolini was borderline nasty, but okay. It has this smoked taste that isn’t appeasing. The birria tacos would have been good if they came out hot. There was no cheese pull, which should explain that. The tacos de asada were pretty good. No wow factor, but it wasn’t nasty like the elote and tortilla soup. Now, the black beans and Mexican rice were delicious! Those were the sides that came with the tacos. Overall it’s a no for me to return. The guests with me feel the same!
   

   Is this helpful?

   Report
10. J

    Jennifer

    VIP

    Dallas

    13 reviews

    5.0

    13 reviews

    Dined on 2 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Absolutely love this place. The family and I were down in new Orleans for a mini vacation and ate here twice in four days. The staff is amazing. Definitely will be back when we come back to new Orleans.
    

    Is this helpful?

    Report