Takato Restaurant

Review summary

1. M

   Mara

   VIP

   Indiana

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best sushi I ever had! We come back every time we are in town!
   

   Takato RestaurantResponded today

   Thanks for the feedback, Mara! We're thrilled to hear that you enjoyed our sushi and consider us the best in town. Your kind words are greatly appreciated and motivate us to keep delivering top-notch service. We can't wait to welcome you back on your next visit to Takato Restaurant.
   

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2. R

   Randy

   Southwest Florida

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   We paid for the VIP ticket which we reserved a month ago. I even contacted the managers Helen directly to ensure we would have a table. Upon arrival I was told that all the tables were reserved for other guests and that I could stand at a high top for the remainder of the night. I went and found the manager Helen and asked what happened and she told me that they were trying to accommodate everyone. We tried to make the best of it until we watched them carry 3 more tables in and set up in front of us for guests who arrived after us. We left at 9:30 pm and will not be back. Very disappointing as we have been customers since their opening night and have gone to every event they have sponsored. We spoke to several other couples with the same issues. They are obviously only catering to tourists and new clientele and like so many restaurants before them have abandoned their core local customers. We have brought many friends and customers to dinner and lunch in many occasions and are beyond disappointed.
   

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3. K

   Karen

   Los Angeles

   10 reviews

   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Takato New Year’s party was awesome! So generous and so much entertainment, excellent food, drinks, fireworks and more! Food and service is fantastic every time we have been there!
   

   Takato RestaurantResponded today

   Thanks for the review, Karen! We're thrilled to hear that you had an awesome New Year's party at Takato Restaurant. It's wonderful to know that you enjoyed our food, drinks, entertainment, and more. We always strive to provide fantastic service, and we're glad to hear that we've hit the mark for you. We appreciate your support and look forward to serving you again soon!
   

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4. k

   kristyn

   VIP

   Fort Lauderdale

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 3

   The food was amazing but the New Year’s Eve experience was awful. We booked through OpenTable and when we arrived they told us they didn’t reserve a table for us. They tried to say it was an option but we were not given that option when we booked. To pay $1500 and not have a seat was ridiculous and awful. There were so many people complaining, it was a bad event for Takato. It’s one of our favorite restaurants and the way they handled last night was completely unprofessional. To charge people that amount of money and not have a seat for  them and to act like it was our fault was appalling. The hostess and the two women in the management position were not accommodating. They acted completely useless.  Horrible experience!!!!
   

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5. a

   angela

   VIP

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We attended the NYE event and everything was top notch! The staff was amazing & everything was ran so smoothly! We were very impressed! 10/10 would go back!
   

   Takato RestaurantResponded today

   Thanks for the feedback, Angela! We're thrilled to hear that you enjoyed your experience at Takato Restaurant during the NYE event. It's always a pleasure to know that our team's efforts added to your overall satisfaction. We're especially pleased that our NYE event ran smoothly and you were impressed with our service. Your kind words mean a lot to us. We can't wait to welcome you back for another top-notch experience!
   

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6. WR

   WillR

   New York City

   10 reviews

   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Overall a fantastic experience. From the hostess being so patient to get us the right table to the amazingly delicious meal, there were little to no complaints. We tried a few different meals but our favorites were the Duck Bao Buns and the Spicy Hotate Maki roll. They were absolutely declicious and it was perfect ending with the Ube cheesecake. Can’t wait to come back here.
   

   Takato RestaurantResponded today

   Hey WillR, Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience at Takato Restaurant. It's great to know that our Duck Bao Buns and Spicy Hotate Maki roll left a positive impression on you. We're also glad that our Ube cheesecake was the perfect ending for your meal. We look forward to welcoming you back soon for more delicious meals! Best regards, The Management Team
   

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7. L

   Lauren

   New Orleans

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience overall we were very happy with the food
   

   Takato RestaurantResponded today

   Hello Lauren, We're thrilled to hear that you had an amazing experience at Takato Restaurant! It's great to know that you were happy with our food and service. We always strive to provide our guests with the best dining experience possible, and your kind words truly mean a lot to us. We look forward to welcoming you back soon. Best regards, The Management Team
   

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8. OT

   OpenTable Diner

   Chicago

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food & service was excellent. They just need to lower the volume of the music. It’s too loud.
   

   Takato RestaurantResponded today

   Hi, Thank you for your kind words about our food and service at Takato Restaurant. We're thrilled to hear that you enjoyed your experience with us. We understand that the music volume was too loud for some of your dining experience and we appreciate your feedback. We'll certainly take it into consideration as we continuously strive to improve our guest's experience. Thank you again for your review. We look forward to serving you again soon. Best regards, The Management Team
   

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9. T

   Tijana

   Miami

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience and great food! This is the place to come back! High quality of service and food! Had branzino for main and salmon and it was delicious! David was our server, thank you for explaining the concept of the menu and recommendations, We really enjoyed it!
   

   Takato RestaurantResponded today

   Hey Tijana, We're thrilled to hear that you had an amazing experience at Takato Restaurant! It's wonderful to know that our food and service met your expectations. We're especially glad that you enjoyed the branzino and that your salmon was a hit. Your kind words mean a lot to us. We can't wait to welcome you back for another delightful dining experience. Thank you for choosing us!
   

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10. J

    Joseph

    Philadelphia

    272 reviews

    5.0

    272 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    excellent food excellent service fun night will definitely be back.
    

    Takato RestaurantResponded today

    Thanks for the review, Joseph! We're delighted to hear that you had a fun night at Takato Restaurant. It's great to know that you enjoyed our food and service. We always strive to provide an excellent dining experience for our guests. We look forward to welcoming you back soon!
    

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