TAO Asian Bistro - Los Angeles

Review summary

1. L

   Lori

   Los Angeles

   3 reviews

   vip
   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food, drinks, service and ambiance. We loved it!
   

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2. A

   Angelica

   Los Angeles

   4 reviews

   3.0

   4 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   The food good. Music to loud And the bathroom Bad experience in the sink The man bathroom and lady’s bathroom see echothers not good. Bad experience
   

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3. H

   Hassan

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had an amazing time at this place! The service was top-notch, and the waiter was super friendly and accommodating to our dietary needs. I’d highly recommend it to anyone looking for a great dining experience.
   

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4. K

   Keith

   Los Angeles

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I came for my wife birthday and it was amazing.
   

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5. S

   Shayla

   Washington DC

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   TAO was such a great experience! Food and service was amazing and the ambiance was perfect for a birthday dinner! Great options that we could all share which made it easy to try multiple things. Will be back!
   

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6. K

   Kourtney

   Orange County

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 we loved the food and ambiance. We came to celebrate a birthday but we will definitely be back!
   

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7. A

   Ayo

   Washington DC

   1 review

   2.0

   1 review

   Dined on 27 November 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Our recent visit to Tao was a mixed experience, largely shaped by the service provided by our server, Alexa. Unfortunately, her attitude and approach to customer service left much to be desired and significantly impacted our evening. Service •Initial Interaction: Alexa appeared disengaged and uninterested in offering food recommendations or making us feel welcome. It felt as though our presence was more of an inconvenience than an opportunity for her to provide excellent service. •Order Delays: We waited nearly 20 minutes before she took our order, and the process felt rushed. Despite confirming that our starters and mains could be served simultaneously, the dishes arrived sporadically, creating awkward moments for our party of five. When asked about the delays, her response was dismissive and unprofessional, blaming us for not making our expectations clear, which was both inaccurate and unnecessarily confrontational. •Tipping Interaction: At the end of the night, Alexa’s approach to handling tips was highly uncomfortable. She took it upon herself to choose the highest percentage of gratuity without consultation and then hovered intrusively over guests as they adjusted their tips, even making comments about the amounts. This behavior was inappropriate and made the entire group feel uneasy. Other Staff On a positive note, the rest of the staff upheld Tao’s reputation for hospitality: •The host and entrance staff were polite and professional, setting a welcoming tone. •The gentleman who seated us was courteous and well-dressed. •The bus staff were polite and respectful, though they could benefit from additional training to streamline their work. Overall Experience While the ambiance and professionalism of most of the staff were commendable, the experience with Alexa significantly detracted from our evening. Tao’s brand is synonymous with high-end dining, and unprofessional service like this is out of step with their standards.
   

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8. J

   JORGE

   Los Angeles

   1 review

   3.0

   1 review

   Dined on 26 November 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Service staff could had been more welcoming , Feit like I was a inconvenience to be there and taking their time
   

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9. C

   Craig

   Los Angeles

   7 reviews

   5.0

   7 reviews

   Dined on 26 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambiance of the restaurant was great, food was amazing wish they gave you a little more tho for the price , waiter was great too
   

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10. J

    Jean

    Philadelphia

    4 reviews

    2.0

    4 reviews

    Dined on 25 November 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 5

    Servers were super rude! Restaurants wasn’t busy and yet they kept bothering my table about clearing items. It was super annoying! Then when asked if we could order more drinks after we closed the tab, passive aggressively told to go to the bar. I won’t be returning !
    

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