Tap & Barrel - Willowbrook

Review summary

1. S

   Susan

   Vancouver

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, friendly front staff server attentive with great personal skills. Food good value and atmosphere just right for meeting. Good friends by all standards enjoyable time was had.
   

   Tap & Barrel - WillowbrookResponded today

   Hi Susan, thank you for taking the time to leave us a review! Hope to see you again soon!
   

   Is this helpful?

2. J

   Johanna

   VIP

   Vancouver

   22 reviews

   5.0

   22 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server was lovely. Food was good. Nice decor. Chairs are comfortable but the legs are noisy and scrape harshly on the floor. Not cool. We will come again for sure
   

   Tap & Barrel - WillowbrookResponded today

   Hi Johanna, thank you for taking the time to leave us a review, we appreciate the feedback about the patio chairs. Hope to see you again soon.
   

   Is this helpful?

3. L

   Liisa

   VIP

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service and food. I have food allergies and I love this locations protocols when I do venture out with family. Will definitely go back!
   

   Is this helpful?

4. D

   Destiny

   VIP

   Los Angeles

   12 reviews

   5.0

   12 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Awesome Happy Hour. Fabulous family friendly food.
   

   Tap & Barrel - WillowbrookResponded 4 days ago

   Hi Destiny, Thank you for the positive review! We are glad you enjoyed our Happy Hour Menu! We look forward to having you and the whole family back soon!
   

   Is this helpful?

5. T

   Tania

   VIP

   New York City

   7 reviews

   2.0

   7 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Food was amazing! However service seems to always be the worst here I feel like the servers need better training. They rarely come around never ask if you more drink refills and take forever to bring the bill. The location has so much potential but unfortunately lacks in the service department. Someone needs to re train the servers on their job because they clearly don’t know how to do a good job. Also our serve never introduced herself brought us a tiny box to pack 5 slices of pizza…
   

   Is this helpful?

6. N

   Nick

   Vancouver

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We go there because the standards are consistently high. There’s a good variety of food options, service is attentive but not overbearing or ‘wooden’ (none of the ‘how are the first few bites tasting’ scripted stuff). I wish they’d introduce a loyalty card 10 visits and you get a free something.
   

   Tap & Barrel - WillowbrookResponded 4 days ago

   Hey Nick, we are so happy to hear our team was able to deliver an excellent experience for you, we believe people who really care do it better. We love all info in how we can improve our guest experience and will take this feedback to our basecamp, Thank You.
   

   Is this helpful?

7. B

   Barb

   VIP

   Vancouver

   28 reviews

   5.0

   28 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our snacks and my rose sangria was great! The waitress was kind and the service was fast! It was a great Saturday pick-me-up!
   

   • 

   Tap & Barrel - WillowbrookResponded 4 days ago

   Hey Barb, The Rose Sangria is an excellent choice! we are so happy to hear you love it as well as the service! We hope to see you for many more Saturdays and beyond soon! Thank you for the great feedback!
   

   Is this helpful?

8. C

   Courtney

   Vancouver

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   I made a reservation for outside, which I thought was upstairs and we sat off to the side downstairs. I ordered the chicken mac and cheese, it was dry I told the server and they just brought me a side of cheese sauce. By the time I received it my meal was now cold. I have eaten there before and the meals were good. Just a little disappointed this time.
   

   Is this helpful?

9. J

   Jas

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was awesome and the service was excellent. The patio is always great.
   

   Tap & Barrel - WillowbrookResponded 4 days ago

   Hi Jas, Thank you for the positive review! We are glad you enjoyed your Food & Service with us! We are happy you are enjoying the patio just as much as we are! We look forward to hosting you again soon!
   

   Is this helpful?

10. G

    Gemina

    Vancouver

    1 review

    5.0

    1 review

    Dined on 21 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Service was excellent, food was great. Perfect place for my b-day celebration. Definitely will be coming again.
    

    Tap & Barrel - WillowbrookResponded on 21 February 2025

    Hi Gemina, thank you for taking the time to leave us a review! Hope to see you again soon.
    

    Is this helpful?