Tavola

Review summary

1. S

   Stephen

   Houston

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding just became my number one spot in the city!
   

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2. N

   Naomi

   VIP

   Houston

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Tavola is a nicely decorated Italian restaurant. Although we enjoyed our food, I likely wouldn’t return. I ordered the chicken Parmesan, which was delicious but didn’t come with pasta. I found that very strange. The pasta was a $10 up charge but the pasta cost $30 which was at a price point high enough to include a small side of pasta in my opinion. The customer service wasn’t the best either, and there were only three other parties in the restaurant at the time.
   

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3. J

   Je'e

   Houston

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I ordered the chicken parm and a side of broccolini and they were both great. I will note that the menu is very limited, I wish they had more options for food.
   

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4. P

   Phil

   VIP

   Houston

   15 reviews

   5.0

   15 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Party of 2 was automatically charged 20% gratuity. Not sure why? Is this normal? The only negative vibe of the entire evening.
   

   TavolaResponded 2 days ago

   Hello Mr. Phil We apologize for any confusion during your experience. Our Valentine's menu was advertised as $90 per person on our website and OpenTable which covered the pre-fix menu only. We also want to clarify that the $50 deposit mentioned prior to confirming your reservation was required only to secure the reservation, and in case of no-show or cancellation the charge of $50 was apply. As for the 20% gratuity, it is automatically applied to parties on holidays, which includes Valentine's Day. This is our standard policy to ensure that our staff is properly compensated for their hard work during busy times. We understand it may have caught you off guard, and we appreciate your understanding. We’re glad to hear the rest of your evening was enjoyable and hope to welcome you back soon!
   

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5. R

   Raquel

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the hospitality was amazing! Best Italian restaurant in Houston. My mother and I had a wonderful evening. Thank you 😃
   

   TavolaResponded 2 days ago

   Good afternoon Mrs. Raquel Thank you so much for sharing this! We’re so happy to hear that you and your mom had such a great time with us. It really means a lot to know you enjoyed both the food and the atmosphere. Can’t wait to have you both back for another special evening! 😊 Best regards Valerio Lombardozzi
   

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6. D

   Danielle

   VIP

   Houston

   6 reviews

   4.0

   6 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 1
   4. Ambience 5

   The food was good but I think the server was on drugs and he didn’t even tell me his name !
   

   TavolaResponded 3 days ago

   Thank you for sharing your feedback! We're glad to hear you enjoyed the food. We take your concern seriously, and I want to assure you that none of our team members use drugs. Our staff is always trained to provide the best service we can and we’re sorry if your experience didn't reflect that. We’ll make sure to address the issue you mentioned and remind our servers to introduce themselves as part of our commitment to delivering an excellent experience for every guest. We hope you'll give us another chance to serve you better next time! Best Regards
   

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7. B

   Brian

   Houston

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   First time in Houston and Dinner did not disappoint. Had a great time with everyone .
   

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8. D

   Darian

   Houston

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Service was great, the three course meal for Valentine’s Day was delightful. We really enjoyed Tavola as a whole overall, look forward to going back.
   

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9. S

   So

   Houston

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   I usually don’t give feedbacks but ohhh boy yesterday were supposed to be a special moment between me and my lady. The service was super horrible!!! I get it that it’s valentine of course it’s going to be busy but they didn’t even bother to check up on us or give us update on the food. They brought out the appetizer twice and held back on our dish for an hour. The least they can do is serve us one smalll dish as a complimentary but nope nada . So we just left without even getting desserts that come with the valentine special even though they still charged us for everything but this isn’t about money. Even the valet attendant brought out the truck left my trunk lid opened . NEVER AGAIN!!!
   

   TavolaResponded 3 days ago

   Thank you for taking the time to share your experience, and I’m truly sorry that your special Valentine’s Day celebration didn’t go as planned. We understand how important it was for you and your lady Valentine’s Day is a busy time for Restaurant, and while we strive to provide excellent service to all our guests, it’s clear that we fell short during your visit. I sincerely apologize for the delays with your food, the lack of communication from our staff, and the oversight with your dessert and valet service. That’s certainly not the standard we aim to uphold. We truly appreciate your feedback, as it helps us improve and better serve our guests. We hope you’ll reconsider giving us another opportunity to make it right in the future. Best Regards Valerio Lombardozzi
   

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10. w

    wendi

    VIP

    Houston

    29 reviews

    5.0

    29 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This was our first time to eat at Tavola and it was a wonderful experience. It was nice to go into a restaurant where the music was low enough where you could still hold a conversation, the staff were very attentive. Juan was very helpful in helping us decide our food choice… He was warm and friendly and we will definitely make Tavola our “go to” restaurant and introduce Tavola to our friends. Thanks to all for making our Valentines lunch even more special. Bye bye La Griglia hello Tavola !!!
    

    TavolaResponded 3 days ago

    Mrs. Wendi Thank you so much for your kind words! We're thrilled to hear that your first visit to Tavola was such a wonderful experience. It's great to know that you enjoyed the ambiance, the attentive service, and that Juan was able to assist you with your food choices. We truly appreciate you making us your “go to” spot and for recommending us to your friends. We’re honored that we could be a part of making your Valentine’s lunch special, and we’re excited to welcome you back soon! Thanks again for choosing Tavola – we look forward to seeing you again! Best Regards Valerio Lombardozzi
    

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