Telefèric Barcelona - Los Angeles

Review summary

1. OT

   OpenTable Diner VIP

   San Francisco1 review

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service was just slow at high top bar area to get drinks/check but overall good experience
   

   Telefèric Barcelona - Los AngelesResponded 3 days ago

   Hola, Thank you for dining with us and sharing your experience. We're glad to hear that you enjoyed the food, but we're sorry to hear that the service was just slow for you. We appreciate your feedback and will certainly use it to improve. Thank you for choosing Telefèric Barcelona, we hope to see you again soon for a better experience! Gracias!
   

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2. LB

   LadyB2018

   Central Coast7 reviews

   3.0

   Dined on 1 March 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 1

   We were seated outside which looks very poor. The food was not as good as I expected.
   

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3. T

   Terri

   Los Angeles3 reviews

   3.0

   Dined on 16 February 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   The service was pretty terrible, but the food was good. I wouldn’t call it a romantic restaurant though.
   

   Telefèric Barcelona - Los AngelesResponded on 24 February 2025

   Hola Terri, Thank you for taking the time to share your thoughts with us. We’re glad to hear you enjoyed the food, but we’re truly sorry the service didn’t live up to your expectations. We understand how important attentive service is, especially when dining in a setting meant for relaxation and enjoyment. We will be sure to address your comments with our team to ensure a more consistent and welcoming experience in the future. Your feedback is invaluable to us as we strive to improve. We’d love to welcome you back soon, and hopefully, the next time you visit, we can exceed your expectations on both service and atmosphere. Gracias!
   

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4. OT

   OpenTable Diner VIP

   Los Angeles11 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely Valentine’s Day experience at this restaurant. The food and drinks were delicious and I highly recommend it. My first time was in Palo Alto and I’m happy they decided to open one here in LA.
   

   Telefèric Barcelona - Los AngelesResponded on 19 February 2025

   ¡Hola! Thank you so much for your kind words! Valentine's Day sure was a special night for all of us! We really appreciate you trying out our different locations, and we can't thank you enough for the recommendation. We hope to see you again soon! ¡Muchas gracias!
   

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5. E

   Evan VIP

   Los Angeles2 reviews

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My only suggestion is the lighting is far too bright around the Counter, Bar and Host Stand.
   

   Telefèric Barcelona - Los AngelesResponded on 18 February 2025

   ¡Hola! Thanks for the feedback, Evan! We appreciate your suggestion about the lighting and will take it into consideration. We strive to create a comfortable environment for all our guests. We look forward to welcoming you back soon. ¡Muchas gracias!
   

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6. E

   Ermin

   Los Angeles6 reviews

   5.0

   Dined on 10 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and amazing service. Highly recommend.
   

   Telefèric Barcelona - Los AngelesResponded on 10 February 2025

   Thanks for the feedback, Ermin! We're thrilled to hear that you enjoyed your dining experience with us. It's wonderful to know that our food and service met your expectations. Your high recommendation means a lot to us. We look forward to welcoming you back soon.
   

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7. P

   Paul VIP

   Los Angeles5 reviews

   3.0

   Dined on 8 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   The main restaurant and bar look upscale and fun. Main bar (and bartenders are great) the section next to the shop feels like a day sandwich place rather than proper restaurant. Lights are too brute, people walking in the shop with feel on the level on eye level if you sit close by in the restaurant. The bar in that section is not working and you are dishes pile up around it. Just feels not up to standard and not cosy. Will always ask for main section. Disappointed.
   

   Telefèric Barcelona - Los AngelesResponded on 16 February 2025

   Hola Paul, Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the main restaurant, bar, and the service from our bartenders. However, we’re sorry to learn that the section next to the shop did not meet your expectations. We truly appreciate your comments about the lighting and the overall ambiance in that area. We understand that comfort and atmosphere are important parts of the dining experience, and we will take your observations into consideration to improve this space. We hope you’ll continue to visit us and will request the main section for your next experience. We’re committed to making every visit enjoyable, and we hope to have the chance to better meet your expectations in the future. Gracias!
   

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8. C

   Caysee

   Los Angeles2 reviews

   2.0

   Dined on 8 February 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   I hate to be negative but the food was not great. Out of the whole dine la meal, I only liked the potato’s and enchiladas (enchiladas were 10/10) and croquettes. The cocktail and wine was good as well. My fiancé liked the tuna taco, but mine had some sort of cartilage or something in it. I had to force myself to swallow it and not run to the bathroom and spit it out. Table next to me was raving how good the food was, so maybe I’m just picky.
   

   Telefèric Barcelona - Los AngelesResponded on 16 February 2025

   Hola Caysee, Thank you for sharing your thoughts with us. We’re genuinely sorry to hear that your experience didn’t meet your expectations. We truly appreciate your feedback about the dishes you enjoyed, especially the Empanadas and the Croquetas, as well as the cocktail and wine. It’s disappointing, however, to hear that some elements of your meal, particularly the tuna taco, weren’t up to standard. We take your comment about the cartilage seriously and will investigate this further with our kitchen team to ensure it doesn’t happen again. While we know everyone’s preferences are different, we aim to offer dishes that satisfy all guests, and your input will help us improve. We hope you’ll consider visiting us again to give us another opportunity to make it right. Gracias!
   

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9. B

   Brinton VIP

   Philadelphia1 review

   2.0

   Dined on 8 February 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Horrible service. Very loud and the food was mediocre
   

   Telefèric Barcelona - Los AngelesResponded on 16 February 2025

   Hola Brinton, Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when both service and noise levels impact your overall dining experience. We strive to provide a comfortable atmosphere and attentive service, and it’s disappointing to hear that we fell short during your visit. Your comments about the food are also important to us, and we’ll make sure to review this with our team. We appreciate your honest feedback and would love the chance to improve your experience on a future visit. Gracias!
   

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10. J

    Jeannie VIP

    New York City1 review

    4.0

    Dined on 2 February 2025

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 4

    Food was great - particularly enjoyed the tuna tacos, croquettes, paella. Service was slow and a couple of the dishes we ordered never made it to the table and was difficult to get our servers attention. Maybe because it was a busy Saturday night. Otherwise recommend.
    

    Telefèric Barcelona - Los AngelesResponded on 3 February 2025

    Hola Jeannie, We're glad to hear you enjoyed our tuna tacos, croquettes, and paella! We're sorry to hear about the slow service and the mix-ups with your orders. We aim to provide the best service to our customers and it's clear we fell short during your visit. We appreciate your patience and understanding. Your recommendation means a lot to us. Thank you for choosing Telefèric Barcelona, we hope to serve you better in the future! Gracias!
    

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