Telefèric Barcelona - Los Gatos

Review summary

1. C

   Chet

   Chicago

   19 reviews

   vip
   4.0

   19 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food was great. The service was frustrating. Our waiter was rushing us and could have been more attentive. A bartender pitched in and brought my $40 glass of wine which he spilled half of on my daughter. He didn’t offer anything to make up for loss of wine, ruining her coat, staining her blouse and pants. The bill came and we were charged for everything. I told the manager who took off one glass of wine and the automatic 20% service charge/ tip which I found offensive. It wasn’t my waiters fault why would I punish him? Maybe be less greedy and don’t punch down on the help…low class move. The vibe was cool but a ton of kids in high chairs making a mess.
   

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2. OT

   OpenTable Diner

   San Francisco

   1 review

   vip
   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Fun atmosphere but was expensive for value that you get.
   

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3. C

   Carlos

   San Francisco

   19 reviews

   5.0

   19 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had great time, food was very good although portions are small
   

   Telefèric Barcelona - Los GatosResponded 3 days ago

   Hola Carlos, We're so glad to hear you had a great time and enjoyed the food. We truly appreciate your feedback! Thank you for choosing us and we hope to welcome you back soon! Gracias!
   

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4. S

   Scott

   San Francisco

   13 reviews

   vip
   5.0

   13 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Consistently excellent! Paella Negra always wins.
   

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5. V

   Vijay

   San Francisco

   6 reviews

   vip
   3.0

   6 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Overall the food was just okay. We had high hopes coming in and a couple of the dishes (croquettes and the paella) were very good. The rest of the dishes were average at best. It seemed as if some of the dishes were premade as they came out right away and the temperature was slightly off (hot on the outside and room temp in the middle). The worst dish by far was the pan con tomate. I am not sure if it had been sitting or if the tomato mixture was just too liquidy but the bread was completely soggy. I have eaten pan con tomate before and this is the first time I have seen it that soggy. The cocktails were pretty good but nothing truly stood out.
   

   Telefèric Barcelona - Los GatosResponded 1 day ago

   Hola Vijay, Thank you for taking the time to share your experience with us. We’re glad to hear that you enjoyed the Croquetas and Paella, though we regret that some of the other dishes didn’t meet your expectations. We always strive to serve our dishes at the perfect temperature. Regarding the Pan con Tomate, we apologize if it wasn't as expected. We aim for it to be served fresh and flavorful, and we’ll review the preparation process to ensure it’s consistently up to our standards. Thank you for your feedback on the cocktails as well. We’ll keep working to enhance the overall dining experience, and we hope to have the opportunity to welcome you back soon. Gracias!
   

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6. C

   Christine

   San Francisco

   17 reviews

   5.0

   17 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Love the appetizers here! Sooooo delicious! Makes a great light, yet delicious meal. Crab croquettes are so rich and super tasty. Also loved the empanadas and gambas ajillo. Presentation is always quite unique and beautiful.
   

   Telefèric Barcelona - Los GatosResponded 3 days ago

   Hola Christine, Thank you for your kind words! We're thrilled to hear that you enjoyed our appetizers and found them to be delicious. We strive to provide a unique and beautiful presentation for our guests, and it's great to know we hit the mark for you. We're glad you found the crab croquettes, empanadas, and gambas al ajillo to be tasty as well! Thank you for choosing us and we hope to welcome you back soon! Gracias!
   

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7. R

   Rohit

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best experience on Friday night... nice drinks... good food, good service and very lively atmosphere
   

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8. H

   Hao

   Chicago

   1 review

   3.0

   1 review

   Dined on 16 November 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Had been waiting for more than 15 minutes after having been seated until the waiter came to take the order
   

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9. C

   Charlene

   San Francisco

   62 reviews

   vip
   5.0

   62 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every dish was perfectly prepared and presented. And all were absolutely delicious. We felt as though we were eating in an upscale European restaurant.
   

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10. C

    Cindy

    San Francisco

    44 reviews

    vip
    4.0

    44 reviews

    Dined on 15 November 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3

    Paella delicious! Sangria watered down (ask for 2 cubes). They automatically add 20% gratuity (which you might not notice) to the bill then explain it at the bottom as guests paying for their employees' health and addl wages. Not appropriate.
    

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