Telefèric Barcelona - Palo Alto

Review summary

1. G

   Geri

   VIP

   San Francisco

   198 reviews

   3.0

   198 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   We ordered the Iberia pork paella and it was disappointing. The paella stuck to the pan and the pork was dry and not juicy. It was obviously overcooked. We had the tuna tacos and those were good. The octopus was good. The 20 percent tip that was included was not justified. There was really no service except the food delivery. Tables were close together and the maitre’d stuck us right in the middle between 2 very close tables. Was very disappointing this time for us - no service, overcooked paella -
   

   Is this helpful?

   Report
2. A

   Al

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food great service. Tough on the parking though. 
   

   Is this helpful?

   Report
3. OT

   OpenTable Diner

   San Francisco

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good service and food came out pretty quick even though it was a full house. Food was delicious and I liked my sangria.
   

   Telefèric Barcelona - Palo AltoResponded 5 days ago

   Hola, We're thrilled to hear that you enjoyed our food and service at our restaurant. We always aim to provide our guests with a timely and delicious dining experience. We are glad that you enjoyed our Sangrias as well. We hope to see you again soon! Gracias!
   

   Is this helpful?

   Report
4. j

   jean francois

   VIP

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you want to feel Like you are eating in Barcelona without taking a plane this is the must go Place
   

   Telefèric Barcelona - Palo AltoResponded 5 days ago

   Hola Jean, We're thrilled to hear that Telefèric Barcelona - Palo Alto is your must-visit spot when you want to feel like you're dining in Barcelona. Our purpose is to make it feel like you are taking a trip to Spain so we are delighted to hear that from you. We're glad you enjoyed our food and service. We look forward to welcoming you back soon! Gracias!
   

   Is this helpful?

   Report
5. A

   Anthony

   VIP

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent and we all had a great time. We’ve been here at this restaurant before but it was our friends’ first time to eat here. They all loved the food and drinks that we ordered especially the sangria flight. My wife loved that your restaurant is celiac friendly and is very mindful of patrons that have gluten allergy. Thank you for a wonderful experience. Hope to be back soon.
   

   • 

   Telefèric Barcelona - Palo AltoResponded 5 days ago

   Hola Anthony, We're thrilled to hear that you and your friends had a great time at Telefèric Barcelona - Palo Alto and enjoyed our food and drinks. It's wonderful to know that our commitment to catering to the needs of our customers, including our gluten-free options, was appreciated. We look forward to welcoming you and your wife back soon! Gracias!
   

   Is this helpful?

   Report
6. J

   Joni

   San Francisco

   1 review

   5.0

   1 review

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Love, love, love going there with my pals!!! The food is ALWAYS amazing, and never disappoints!
   

   Telefèric Barcelona - Palo AltoResponded on 8 December 2024

   Hola Joni, We're absolutely thrilled to hear that you enjoyed your experience at our restaurant and that you always find our food amazing. We truly appreciate your kind words. We can't wait to welcome you and your pals back for another amazing experience soon. Gracias!
   

   Is this helpful?

   Report
7. D

   Dwayne

   San Francisco

   17 reviews

   5.0

   17 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was phenomenal. Loved the paella negra and the tuna tacos. Service was great too.
   

   • 
   • 
   • 

   Telefèric Barcelona - Palo AltoResponded on 2 December 2024

   Hola Dwayne, Thank you for your wonderful feedback! We're so glad to hear that you enjoyed the paella negra and tuna tacos. It’s also great to know that our service made your experience even better! Thank you for choosing us, we can’t wait to welcome you back soon! Gracias!
   

   Is this helpful?

   Report
8. P

   Prachi

   Greater Boston

   4 reviews

   5.0

   4 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Delicious food and tapas. The paella was fantastic but the small plates are a must. We loved the brussel sprouts, crab croquettes and the empanadas! Took some time to get seated despite a reservation.
   

   • 
   • 
   • 

   Telefèric Barcelona - Palo AltoResponded on 2 December 2024

   Hola Prachi, Thank you for your kind words! We're so happy to hear you enjoyed the food, especially the paella and small plates like the brussels sprouts, crab croquettes, and empanadas! We appreciate your feedback! Thank you for choosing us and we look forward to welcoming you back again soon! Gracias!
   

   Is this helpful?

   Report
9. R

   Randi

   Oxford

   1 review

   5.0

   1 review

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The heat lamps keep the outdoor seating nice and cosy! Squid ink paella was delicious.
   

   Telefèric Barcelona - Palo AltoResponded on 2 December 2024

   Hola Randi, Thank you for your wonderful feedback! We're glad to hear that you enjoyed the cozy outdoor seating with the heat lamps and we're thrilled you loved the squid ink paella! Thank you for choosing us, we hope to see you again soon! Gracias!
   

   Is this helpful?

   Report
10. B

    Bruce

    VIP

    San Francisco

    32 reviews

    4.0

    32 reviews

    Dined on 30 November 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    The food and beverages were wonderful. My wife had a couple of fantastic mocktails. I had a glass of the Teleferic Sangria which was really refreshing. For tapas to start we had Gazpacho plus tomato on toast points with Chipotle butter and then whole shrimp in a spicy oil. I wish I could remember the names of the dishes. We finished with the Lobster Paella which like all the Paella on the menu is fantastic. The only problem we had was a miscommunication with the waitress. She did not hear us order the Lobster Paella and we could not hear her verify our order. We were right next to a speaker playing very loud music. So, we waited 45 minutes to find out it had not been started. They managed to rush an order for us and worked with us to get us out and to our movie on time.
    

    Telefèric Barcelona - Palo AltoResponded on 2 December 2024

    Hola Bruce, Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed the food and beverages, especially the Teleferic Sangria, your wife’s mocktails, the tapas, and the delicious Lobster Paella. It sounds like you had a great culinary experience, and we truly appreciate your patience regarding the miscommunication, we’re glad our team was able to make things right and get you to your movie on time! Thank you for choosing us and we look forward to welcoming you back again soon! Muchas gracias!
    

    Is this helpful?

    Report