Tenfold Rooftop

Review summary

1. S

   Stephanie

   San Antonio

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cute spot for a date night in San Antonio. Would definitely recommend!
   

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   Tenfold RooftopResponded 1 day ago

   Hello, Thanks for the feedback! We're thrilled to hear that you had a great experience and enjoyed Tenfold Rooftop & Bar--we will be sure to share with our entire team! I hope you get to check out our Tuesdays at Tenfold with select cocktails and lite bites at $10 and come for some fun interactive cocktails on the 10th of every month! Please ask for me on your next visit as I'd love to meet you in person! Thank you again and I hope you have a wonderful day. Sincerely, Jennifer Winney Director of Outlets
   

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2. T

   Taylor

   San Antonio

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful evening celebrating a birthday at TenFold at the Kimpton Santo. The staff had reserved an area in the center of the restaurant for our group of about 25 people which allowed everyone to socialize comfortably while enjoying the view from the rooftop. The space itself is very tastefully done and the atmosphere is very inviting with a sophisticated mood enhanced by great music choices and good lighting. Despite the cool weather, everyone was very comfortable because of the patio heaters. Service was where TenFold really shined, though. Multiple staff members assisted our group and drinks were served very promptly and professionally. The staff did a great job managing a few different tabs, no easy feat for a group so large. Most of all, they were willing to go the extra mile to make a special evening. The bartenders created a cocktail with sparkling candles to honor the birthday and the manager even went as far as to go downstairs to get a bottle of wine from the property's other restaurant, Dean's, so we could enjoy something other than the handful of wines offered at TenFold. Tenfold is a great new addition to Southtown and Downtown and will surely be enjoyed by locals and visitors alike. It is a great spot for celebrating with a group, grabbing a drink after work, or enjoying a romantic night out. Everyone in our group is already looking forward to coming back soon.
   

   Tenfold RooftopResponded 1 day ago

   Thanks for the review! We're thrilled to hear that you had a wonderful evening celebrating your birthday at Tenfold Rooftop. It's great to know that our team was able to accommodate your group and provide excellent service. We're glad you enjoyed the atmosphere, the heaters, our music selection, and the management. Your kind words are greatly appreciated, and we look forward to welcoming you back soon. I hope you get to check out our Tuesdays at Tenfold with select cocktails and lite bites at $10 and come for some fun interactive cocktails on the 10th of every month! Please ask for me on your next visit as I'd love to meet you in person! Thank you again and I hope you have a wonderful day. Sincerely, Jennifer Winney Director of Outlets
   

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3. D

   David

   Dallas

   3 reviews

   vip
   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thought Tenfold is the best rooftop experience in San Antonio.
   

   Tenfold RooftopResponded 4 days ago

   Hello, Thanks for the feedback! We're thrilled to hear that you had a great experience and enjoyed Tenfold Rooftop & Bar--we will be sure to share with our entire team! I hope you get to check out our Tuesdays at Tenfold with select cocktails and lite bites at $10 and come for some fun interactive cocktails on the 10th of every month! Please ask for me on your next visit as I'd love to meet you in person! Thank you again and I hope you have a wonderful day. Sincerely, Jennifer Winney Director of Outlets
   

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4. A

   Adrian

   San Antonio

   5 reviews

   vip
   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing places loved it had the best time with my wife there it amazing views of the city San Antonio need a place like this in city . New York vibes
   

   Tenfold RooftopResponded 4 days ago

   Hello, Thanks for the feedback! We're thrilled to hear that you had a great experience and enjoyed Tenfold Rooftop & Bar--we will be sure to share with our entire team! I hope you get to check out our Tuesdays at Tenfold with select cocktails and lite bites at $10 and come for some fun interactive cocktails on the 10th of every month! Please ask for me on your next visit as I'd love to meet you in person! Thank you again and I hope you have a wonderful day. Sincerely, Jennifer Winney Director of Outlets
   

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5. J

   Jacob

   Austin

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff is very aware of the food they are serving. Give great descriptions of the food origins. Respectful as well. Food came out great. Staff then asks if we would like pictures taken. Great place.
   

   Tenfold RooftopResponded 6 days ago

   Hello, Thanks for the feedback! We're thrilled to hear that you had a great experience and enjoyed Tenfold Rooftop & Bar--we will be sure to share with our entire team! I hope you get to check out our Tuesdays at Tenfold with select cocktails and lite bites at $10 and come for some fun interactive cocktails on the 10th of every month! Please ask for me on your next visit as I'd love to meet you in person! Thank you again and I hope you have a wonderful day. Sincerely, Jennifer Winney Director of Outlets
   

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6. C

   Christine

   San Antonio

   4 reviews

   vip
   4.0

   4 reviews

   Dined on 18 November 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Our server was attentive and pleasant. Minimal options for GF and nothing labeled. $20 for valet parking even as a guest at Tenfold. Not worth another visit.
   

   Tenfold RooftopResponded 1 day ago

   Hello Christine, Thank you for taking the time to share your feedback. We're glad to hear that you found our service pleasant and attentive. However, we're sorry to hear that our labeling and valet pricing didn't meet your expectations. We value your feedback and will certainly take it into consideration as we continuously strive to improve our guest experience. We hope to have the opportunity to serve you again at Tenfold Rooftop. Best regards, Tenfold Rooftop Management Team
   

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7. D

   Daniela

   San Antonio

   3 reviews

   3.0

   3 reviews

   Dined on 17 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   3/5 stars. Went to have tapas and drinks with a friend for her birthday. Unfortunately, they never even acknowledged the birthday, even though it was mentioned in the reservation. I was very excited to try out the octopus. They were sold out of many things. Our waitress was very mid. She wasn't rude. She didn't recommend drinks or food, and she wasn't very attentive to us either. We did have to flag her down multiple times. The actual rooftop is GORGEOUS! Love the decor. The cocktails didn't really grab my attention. There wasn't anything I wanted to try. I ordered an Old Fashioned, delicious! Food wise, we got the Crudo with lime caviar = fresh, burst of citrus, delicious caviar. The eggplant samosas were just ok. The lobster crispy rice was yummy. Rice needed a bit more flavor. The hotel itself is beautiful, very chic, very new. Overall, I would say I am underwhelmed with the menu and drinks. I would go just to have the experience, but idk that I would spend my money here again.
   

   Tenfold RooftopResponded on 19 November 2024

   Hello Daniela, Thanks for visiting us at Tenfold Rooftop. I'm sincerely sorry that we fell short of your (and our) expectations of your experience, and I also need to apologize for the inconvenience caused. I make no excuses, just a heartfelt apology and plea to make it right. Would you be able to provide the reservation details so that we can coach the correct staff involved? I've shared your feedback with our entire Leadership team to address, as we're committed to improving so as not to negatively affect anyone else in this way. I'd love to make this right for you, if you would kindly give me an opportunity to. You may reach me via email, phone, or response to this message. Humbly, Maurice Niembro General Manager
   

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8. A

   Arlene

   San Antonio

   38 reviews

   3.0

   38 reviews

   Dined on 16 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Definitely beautiful surroundings and an excellent view of the SA skyline. Drinks were ok. The food needs improvement. But then again, you are there for the view, and that didn't disappoint. It would be nice if they enforced a dress code after 5 pm.
   

   Tenfold RooftopResponded on 19 November 2024

   Hello, Thanks for visiting us at Tenfold Rooftop. I'm sincerely sorry that we fell short of your (and our) expectations of your experience, and I also need to apologize for the inconvenience caused. I make no excuses, just a heartfelt apology and plea to make it right. Would you be able to provide the reservation details so that we can coach the correct staff involved? I've shared your feedback with our entire Leadership team to address, as we're committed to improving so as not to negatively affect anyone else in this way. I'd love to make this right for you, if you would kindly give me an opportunity to. You may reach me via email, phone, or response to this message. Humbly, Maurice Niembro General Manager
   

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9. L

   Luis

   San Antonio

   1 review

   2.0

   1 review

   Dined on 12 November 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   Food quantity and quality is too small and unenjoyable for te price point. Drinks have too much in them too have a good outstanding flavor.
   

   Tenfold RooftopResponded on 14 November 2024

   Hello Luis, We're sorry to hear that your experience at Tenfold Rooftop didn't meet your expectations. We take pride in our food and drinks, so we're disappointed to hear that they didn't hit the mark. Your feedback about the quantity and quality of food is important to us and we'll certainly look into it. I've shared your feedback with our entire Leadership team to address, as we're committed to improving so as not to negatively affect anyone else in this way. I'd love to make this right for you, if you would kindly give me an opportunity to. You may reach me via email, phone, or response to this message. Humbly, Jennifer Winney Director of Outlets
   

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10. AH

    AdrianH

    San Antonio

    1 review

    5.0

    1 review

    Dined on 10 November 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    The view was amazing! The atmosphere was top- notch.
    

    Tenfold RooftopResponded on 13 November 2024

    Hello, Thanks for the feedback! We're thrilled to hear that you had a great experience and enjoyed Tenfold Rooftop & Bar--we will be sure to share with our entire team! I hope you get to check out our Tuesdays at Tenfold with select cocktails and lite bites at $10 and come for some fun interactive cocktails on the 10th of every month! Please ask for me on your next visit as I'd love to meet you in person! Thank you again and I hope you have a wonderful day. Sincerely, Jennifer Winney Director of Outlets
    

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