Terra Gaucha Brazilian Steakhouse Jacksonville

Review summary

1. C

   Catherine

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Top notch experience! Salad bar was fresh, all cuts of meat done to perfection. Lobster bisque was amazing. Filet mignon made my taste buds sing. Will be returning for sure!
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 1 day ago

   Hello Catherine, thank you so much for your wonderful feedback! We're thrilled to hear you had a top-notch experience with us. It’s fantastic to know that the salad bar, meats, and lobster bisque were all to your liking. We're especially happy to hear the filet mignon made such an impression! We can’t wait to welcome you back for another unforgettable meal.
   

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2. J

   Josefina

   Jacksonville

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Top quality always. Had a delicious thanksgiving dinner with my grand daughters. One of my fave spots in Jax.
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 1 day ago

   Thank you for sharing your experience with us, Josefina! We're so glad to hear you enjoyed your Thanksgiving dinner with your granddaughters. It’s wonderful to be one of your favorite spots in Jacksonville! We look forward to welcoming you and your family again soon for another top-quality meal.
   

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3. W

   Will

   Jacksonville

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Amazing for Thanksgiving, just like every other day! Delicious 😋
   

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4. L

   Latisha

   Jacksonville

   13 reviews

   3.0

   13 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The meat lacked flavor but drinks were good and the sides
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 1 day ago

   Thank you for sharing your feedback. While we’re pleased to hear you enjoyed our drinks and sides, we’re sorry to learn that the meat did not meet your expectations this time. We take pride in delivering bold and flavorful cuts, so your comments will be shared with our culinary team to ensure we maintain our high standards. We’d love to welcome you back for an improved experience. Please feel free to reach out to us directly if there’s anything we can do to make your next visit truly exceptional.
   

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5. L

   Lucy

   Jacksonville

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our adult family of 4 enjoyed an outstanding meal! All of the Thanksgiving extra additions were a welcomed, and enjoyed, surprise. The kind and busy gauchos did an amazing job at keeping us supplied with great assortments of amazing meats. Our waiter was very attentive and very nice! We left feeling full and happy. Thank you for making our Thanksgiving meal a memorable one Terra Gaucha!
   

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   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 1 day ago

   Hello Lucy, thank you so much for your wonderful review! We're thrilled to hear that you and your family had an outstanding Thanksgiving meal with us. It’s always our goal to surprise and delight our guests, and we’re glad the Thanksgiving additions were a welcomed treat. Our gauchos and team work hard to ensure a memorable experience, and we’re so pleased they helped make your celebration extra special. We look forward to welcoming you back for another fantastic meal soon! Warm regards, **Terra Gaucha**
   

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6. T

   Trisha

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything  was perfect, food was amazing, This is Our favorite holiday restaurant.  thank you.
   

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7. R

   Ronald

   Jacksonville

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food (as always), even on a busy day such as Thanksgiving (with additional foot items).
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 1 day ago

   Ronald, thank you for your kind words! We’re thrilled to hear that you enjoyed the food, even on such a busy day like Thanksgiving. Our team works hard to ensure every meal is exceptional, and it’s wonderful to know that we met your expectations. We look forward to welcoming you back for many more memorable meals!
   

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8. L

   Larry

   Jacksonville

   4 reviews

   3.0

   4 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Got stuck in the small room on Thanksgiving. Went without meat for long periods of time. Noise level was so loud we couldn’t converse at the table. We usually have a great experience. Not today. We come every year for Thanksgiving. We may reconsider Christmas as we usually dine there then as well.
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 1 day ago

   Hello Larry, thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your Thanksgiving experience didn’t meet the high standards you’ve come to expect from Terra Gaucha. We understand how important it is to have a comfortable and enjoyable atmosphere, especially during special occasions like Thanksgiving. Your concerns regarding the noise level and the delay in meat service are important to us, and we will work to improve in these areas. We sincerely hope you’ll give us another chance to deliver the exceptional experience you’ve had in the past. Please don’t hesitate to reach out via email to share any further details or let us know how we can ensure your next visit is a better one.
   

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9. L

   Lisa

   Jacksonville

   4 reviews

   4.0

   4 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Salad bar was fabulous as usual. Salmon was excellent as well. My husband found the meat to be a bit salty and overcooked. Service was great
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 1 day ago

   Thank you for taking the time to share your feedback with us, Lisa! We're so glad you enjoyed the salad bar and the salmon. It's always great to hear that the service met your expectations. We're sorry to hear that the meat wasn't to your liking this time, and we truly appreciate your input. We’ll be sure to address this with our team to ensure that each experience is as perfect as possible. We look forward to welcoming you back soon!
   

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10. K

    Kathy

    Jacksonville

    7 reviews

    4.0

    7 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3

    Terra Gaucha has become a Thanksgiving tradition for our family.
    

    Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 1 day ago

    Hello Kathy, thank you for your 4-star review! We're honored to be a part of your family’s Thanksgiving tradition. At Terra Gaucha, we strive to make each experience exceptional, and we truly value your feedback to help us improve. If there’s anything we can do to make your next visit a perfect 5-star one, please don’t hesitate to let us know.
    

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