Terra Gaucha Brazilian Steakhouse Jacksonville

Review summary

1. A

   Autumn

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I loved my experience at Terra Gaucha! Everyone was so friendly and attentive. We definitely got our money's worth in service, food, and ambiance. I especially loved that everyone seemed so organized and the food kept coming! They made my birthday a very special occasion. I will definitely come back!
   

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2. D

   Denise

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful birthday experience! Great staff and food.
   

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3. S

   Susan

   Jacksonville

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food and service. A wonderful dining experience. The time of day was perfect for noise level and it wasn’t too crowded. Thank you for such a great dining experience!
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 3 days ago

   Thank you for your wonderful review, Susan! We’re so happy to hear that you enjoyed the food, service, and overall dining experience with us. It’s great that the timing worked out perfectly for you and that the atmosphere added to your enjoyment. We truly appreciate your feedback and look forward to welcoming you back for another fantastic experience!
   

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4. S

   Suzanne

   Jacksonville

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our entire experience was fantastic! From the moment we entered the restaurant we were greeted warmly by the hostess. Anna our server was phenomenal. She greeted us with a very welcoming and positive attitude. She’s hands down one of the best servers we’ve ever had! All of the servers were so pleasant and acted like they love the place they work. It was really refreshing. Not only was the service outstanding, the food was so delicious, hot and flavorful and it just kept coming. The Manager Ricardo was a pleasure to meet and really has a great team working for him! Definitely will be back!
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 3 days ago

   Hello Suzanne, Thank you so much for your fantastic review! We’re so glad to hear that you had such a wonderful experience with us from start to finish. It’s great to know that Anna and our entire team made such a positive impression and that our food was just as amazing. We truly appreciate your kind words about our team, and Ricardo will be thrilled to hear that you enjoyed meeting him. We can’t wait to welcome you back for another outstanding experience! Best regards, Terra Gaucha
   

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5. G

   Ginny

   Jacksonville

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and staff were great. Specifically the managers, who constantly checked on us and made sure we were taken care of with any special orders or requests. Great experience
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 3 days ago

   Hello Ginny, Thank you for your wonderful feedback! We’re so glad to hear that you had a great experience with both our food and staff. We take great pride in providing attentive service, and it’s fantastic to know that our managers made sure everything was perfect for you. We look forward to welcoming you back for more memorable dining experiences! Best regards, Terra Gaucha
   

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6. J

   Josh

   Jacksonville

   18 reviews

   vip
   5.0

   18 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As far as Brazilian steakhouses go there just isn't any better out there. Terra Gaucha is the best, they know what they're doing.
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 3 days ago

   Hello Josh, thank you so much for the amazing review! We’re honored to be considered the best Brazilian steakhouse and are thrilled that you had such a fantastic experience with us. We take great pride in what we do, and it’s wonderful to hear that it shows. We can’t wait to welcome you back for more exceptional meals! Best regards, Terra Gaucha
   

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7. T

   Ted

   Jacksonville

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Been here a few times and it’s always a great experience. Everything from the food to the customer service is always great and I truly enjoy my dinning experience every single time.
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 3 days ago

   Thank you so much for your kind words and for being a loyal guest, Ted! We’re thrilled to hear that you’ve had such consistent, great experiences with us. It’s wonderful to know that both our food and customer service continue to impress you. We look forward to welcoming you back for many more enjoyable dining experiences! Best regards, Terra Gaucha
   

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8. M

   Maricar

   Jacksonville

   1 review

   5.0

   1 review

   Dined on 20 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The manager overheard me stating that their food was somewhat salty. He explained that they use coarse salt. He made sure that our steaks were freshly grilled & seasoned with fine salt so as not to over-season. They aim to please. Awesome experience!!! Will definitely be going back.
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 7 days ago

   Thank you for sharing your experience with us! We're delighted to hear that our manager took the initiative to address your feedback and ensure your meal was seasoned to your liking. At Terra Gaucha, we take pride in going the extra mile to please our guests. We’re thrilled that you had an awesome experience and can’t wait to welcome you back for another memorable visit. Warm regards, Terra Gaucha.
   

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9. D

   David

   Jacksonville

   36 reviews

   vip
   5.0

   36 reviews

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food quality Superior preparation Unmatched service levels Near perfect dining experience
   

   Terra Gaucha Brazilian Steakhouse JacksonvilleResponded 6 days ago

   David, thank you for your amazing feedback! We’re thrilled to hear that you enjoyed the quality of our food, the care in its preparation, and our dedicated service. Providing a near-perfect dining experience is exactly what we strive for, and it means so much to know we succeeded during your visit. We look forward to welcoming you back for more exceptional moments!
   

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10. e

    erin

    Jacksonville

    7 reviews

    4.0

    7 reviews

    Dined on 16 November 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3

    This was my first experience here with my wife. It definitely wasn’t a bad one but there were some things we didn’t favor. For the most part, the food tasted great! Loved the salad bar selections! I personally only eat chicken and seafood, and it seemed like I was overlooked quite a bit and was waiting most of the time. Someone even had to wave people over to remember to bring me food since my plate was often bare. My wife really seemed to enjoy her food. We didn’t have much interaction with a server or anything so, I can’t say much about that.
    

    Terra Gaucha Brazilian Steakhouse JacksonvilleResponded today

    Thank you for taking the time to share your feedback. We're happy to hear that you enjoyed the salad bar selections and that your wife had a great experience with the food. We sincerely apologize that you felt overlooked, and we understand how important it is for all guests to receive prompt and attentive service. We truly value your input, as it helps us identify areas where we can improve. Please feel free to reach out to us directly so we can learn more about your experience and ensure that your next visit exceeds expectations. We look forward to welcoming you back and providing a better experience next time. Warm regards, Terra Gaucha
    

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