Terrain Cafe – Glen Mills

Terrain Cafe – Glen Mills reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Christopher

   Philadelphia6 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was good, portions were a little small for the price. Service was just ok
   

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2. D

   Daniele

   Philadelphia1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   You can not go wrong with anything you pick off the menu. The food was amazing, service was awesome.. I will definitely go back..
   

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3. H

   Hannah

   Philadelphia1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went to terrain for brunch to celebrate my birthday and the entire experience was 10/10. The manager was so kind, being able to accommodate my request to move into the greenhouse, all of the food was delish and everybody enjoyed their drinks. The french toast was a solid choice and loved the dessert board to celebrate with sweets for the table!
   

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4. H

   Heather VIP

   Philadelphia2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely breakfast with amazing coffee and delicious food. Terrain always smells divine and the atmosphere is so soothing and calm
   

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5. K

   Karen

   Philadelphia36 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were in the Woodland village tent for dinner, which is a fabulous experience! The service was remarkable and the food outstanding. Love that they have cocktails now, which are very creative. The whole evening was a wonderful experience. If you get a chance to dine in the woodland village tense, do it!
   

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6. K

   Kevin

   Philadelphia2 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   We have been going here for years. Today unfortunately service was not very good. When we got to the host desk no hello or greetings they both just stood there waiting. Once seated server never brought water, and when the cheese plate came out no explanation of what anything was or at least offered to explain. Honestly this place is usually amazing. Maybe we just came on an off day.
   

   Terrain Cafe – Glen MillsResponded 2 days ago

   Hello Kevin, Thank you for taking the time to write this review. It is unfortunate to hear that your service fell short of expectations, we hold ourselves to very high standards. Thank you for bringing this to our attention so we can address the situation so it does not occur again. We appreciate you being a patron for years and definitely do not want our loyal customers receiving less than acceptable service. We thank you for being such loyal customers and hope we see you again soon for a much better experience. Best Regards, Terrain Management Team
   

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7. DA

   DonnaA

   Baltimore10 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Love to eat at Terrain cafe. Food is always good. Never have to wait to be seated. Great experience.
   

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8. A

   Ami

   Philadelphia1 review

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   We were excited to visit terrain again for a delicious meal. But…..We were seated very close to other guests in a nearly empty greenhouse. Needed phones to read the menu as it was so dark. Area was cold and other guests were wearing coats. Wait staff seemed over worked or underwhelmed with their job. By the time our meals were served we wished our reservation had been cancelled. Dry meat and unidentifiable sides. I thought we would have a higher level dining experience. Very very disappointed.
   

   Terrain Cafe – Glen MillsResponded 2 days ago

   Hello Ami, Thank you for taking the time to let us know about your experience. It is regrettable to hear that not only was the service not up to standards but neither was your food. This has been brought to the attention of both the servers and our kitchen to ensure a visit like this does not occur again. We hold ourselves to higher standards than this and hope you will give us another chance again soon. Best Regards Terrain Management Team
   

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9. OT

   OpenTable Diner

   Philadelphia1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Take my girlfriend here every year for her birthday and it’s amazing every time
   

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10. B

    Brian

    Philadelphia1 review

    4.0

    Dined 7 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3

    The food was outstanding as was the wait staff. The welcome was not well managed, specifically: 1. The hostess station was not near the entrance. 2. When we found it, no one was there. 3. Despite being early for our reservation, we waited long past the scheduled time to be seated and then only after repeated checkings. 4. The hostess did not, I say again “not”, seem to be the problem. She was working diligently, but the workflow needs fixing so that she can work efficiently. 5. Management needs to optimize the configuration and procedures and train the staff accordingly.
    

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