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Your feedback has been shared with our chefs, as we continuously strive to enhance our offerings and ensure every guest enjoys a high-quality dining experience.\n\nIf you would be open to giving us another opportunity, we would love to welcome you back and provide you with a much-improved experience.","responseDateTimeUtc":"2025-02-17T08:28:53Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-02-16T20:12:13Z","dinedDateTime":"2025-02-16T13:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[{"photoId":"73592634","type":"Dff","photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-02-16T20:11:52Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/73592634.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/73592634.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/73592634.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/73592634.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/73592634.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"","showCaption":true,"__typename":"ReviewPhoto"}],"__typename":"ReviewSearchResult"},{"reviewId":"OT-31483-2109860485-310099093611","text":"Beautiful place but… Sunday roast served allmost cold, without Yorkshire pudding (the next table had one)\nEfficient but not very friendly service.\nToo expensive for the experience .","rating":{"food":2,"service":2,"ambience":3,"value":2,"noise":"DO_NOT_RECALL","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Julie","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-17T16:28:43Z","dinedDateTime":"2025-02-16T12:15:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-31483-2109860337-110092428371","text":"Really great place for dinner! Delicious food and relaxing vibe!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Flora","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"F","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Flora,\n\nThank you for your kind words. We're delighted to hear that you enjoyed your time with us. We hope to welcome you back again soon for another great experience.","responseDateTimeUtc":"2025-02-17T08:31:06Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-02-12T10:23:41Z","dinedDateTime":"2025-02-11T19:45:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-31483-2109858213-300005986630","text":"We have been to another CH pub recently and sadly the Alfred Tennyson didn't match the great experience and food we had at the Thomas Cubitt. All four of our party had the roast beef dinner and found the roast beef to be tough, the potatoes under roasted and everything, including the gravy, was cold. The service was pretty good, no complaints there. The toilets, however, were disgusting. There was toilet paper (used) and paper hand towels all over the floor of the ladies, the gents was worse (I won't go into detail!), they're clearly not checked or cleaned regularly. I felt the music was a little loud for a Sunday lunch service. Unfortunately we wouldn't return or recommend.","rating":{"food":2,"service":3,"ambience":3,"value":2,"noise":"ENERGETIC","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":72,"nickname":"Nikki","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"N","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Nikki,\nThank you for your honest feedback. \nWe’re truly sorry that your experience at The Alfred Tennyson didn’t meet the high standards you’ve come to expect from us. Our goal is always to maintain excellence, and it’s disappointing that we fell short this time.\n\nWe sincerely apologise for the issues with your meal and the cleanliness of our facilities. It’s both disappointing and embarrassing that we failed to check and maintain things properly, as this does not reflect our usual standards. This matter has been brought to our team’s attention, and more frequent checks will now be in place to ensure it doesn’t happen again.\nWe appreciate your feedback and hope you will consider giving us another chance in the future.","responseDateTimeUtc":"2025-02-17T08:36:42Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-02-10T10:58:30Z","dinedDateTime":"2025-02-09T14:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-31483-2109859829-350049978605","text":"Very good quality Sunday roast. Only gripe would be that there’s not much options to “level up” your roast eg cauliflower cheese, roasted parsnip, creamy leeks… I wouldn’t expect these as part of the roast, but the option to add would have been better","rating":{"food":4,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":16,"nickname":"Helen","metro":{"metroId":3023,"displayName":"Yorkshire","__typename":"Metro"},"initials":"H","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Helen,\n\nThank you for your feedback and for enjoying our Sunday roast. We're glad you appreciated the quality and we love your feedback regarding adding extra sides. We'll take this on board as we’re always looking to enhance the dining experience. Hope to see you again soon.","responseDateTimeUtc":"2025-01-28T16:43:15Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-01-26T18:37:19Z","dinedDateTime":"2025-01-26T15:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[{"photoId":"72793646","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-01-26T18:37:29Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/72793646.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/72793646.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/72793646.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/72793646.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/72793646.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"Beef roast","showCaption":true,"__typename":"ReviewPhoto"}],"__typename":"ReviewSearchResult"}],"totalPages":79,"page":1,"totalCount":789,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":false,"searchTerm":"","error":false},"availabilityToken":"eyJ2IjoyLCJtIjoxLCJwIjowLCJzIjowLCJuIjowfQ","noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":false,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"uk"},"__OT_GA_DATA__":{"cd2":70,"cd12":"en","cd6":31483,"cd28":31483,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":5316,"cd76":5316,"cd3":72,"cd19":72,"cd78":6931,"cd5":6931,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
Well, this is embarrassing.
It's not you, it's us. We're aware of the issue and are fixing it.