The Apparatus Room

Review summary

1. J

   Jukka

   Detroit

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Gerrard was a great server. Great spot for dining out. The Ambassador cocktail was perfect for the holiday season.
   

   The Apparatus RoomResponded today

   Hey, thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at The Apparatus Room, especially our Ambassador cocktail for the holiday season. We strive to make every dining experience memorable and we're glad we could contribute to your 'dining out' with us. We look forward to welcoming you back soon. - The Management Team
   

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2. K

   K

   Detroit

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Their Vinyl Brunch was cool, enjoyed the ambiance, vintage & eclectic decor and furniture. The food was delicious, I had the biscuits & gravy and sister had the firehouse breakfast. Their Christmas decorations are beautiful & elegant. I would’ve given 5 stars across the board if the kitchen had gotten my eggs right.
   

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   The Apparatus RoomResponded today

   Hi, Thank you so much for your kind words about our vintage and eclectic decor. We're thrilled to hear that you enjoyed our ambiance, vintage and eclectic decor. We're also glad you enjoyed our Vinyl Brunch and our Christmas decorations. We're sorry to hear about the issue with your eggs. We strive to maintain the highest standards in our kitchen and we will look into this matter. We appreciate your feedback and look forward to serving you again soon. Best, The Management Team
   

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3. M

   Mutsharaf

   Miami

   11 reviews

   vip
   3.0

   11 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Very elegant dining style! The parking was great as far as the valet and the restaurant decor was fabulous. Inside was a bit crowded we actually sat right next to others but overall the service was great and the lighting was excellent as well. The food was limited some things are better than others. But we had a great time it was a great experience!
   

   The Apparatus RoomResponded today

   Thanks for visiting us at The Apparatus Room. We're thrilled to hear that you enjoyed our elegant dining style, our great parking, and our beautiful decor. We appreciate your feedback on the food, and we're sorry to hear that you found some things to be limited. We're always looking to improve and your feedback is invaluable. We're glad you had a great experience and we hope to see you again soon!
   

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4. L

   Laura

   Detroit

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome experience! The food was excellent! Our waiter Gerard was awesome.
   

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5. V

   Vickie

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   It was a slow Thursday night, and the restaurant was more than fully staffed. Yet from the time we arrived for just drinks we were not provided any service. We waited and waited for drink service and finally had to go get a bartender who just made excuses. We returned for dinner and again the service was well below par. Staff didn't know which glass to use for sparkling water, so they poured it in the wine glasses. The food is far from being outstanding and not worth the price one is expected to pay. An order of beet risotto was a red liquid, little to no rice and a few chucks of squash. what rice there was in the bowl was swimming in the red liquid. the floor manager has no customer service attributes one would expect when being notified that a dish was being sent back. She was very cold, condescending and could have care less that the kitchen didn't know how to make risotto. The salad was bland, just romaine on a plate. On the second night a member of our group went to the bar and waited over 10 minutes and never got served or acknowledged at all. There's a lot of staff but they lack training and leadership on how to execute duties to an expected level.
   

   The Apparatus RoomResponded today

   Hi, We're truly sorry to hear about your recent experience at The Apparatus Room. We pride ourselves on providing top-notch service and it's clear we fell short during your visit. We're sorry to hear about the issues with the service and the quality of our food, especially the beet risotto and the salad. We also regret that you felt overlooked by our staff. We take your feedback seriously and will use it to improve our service. We hope you'll give us another chance to show you the service and food quality we're known for. Best, The Management Team
   

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6. D

   Drews

   Orlando

   16 reviews

   4.0

   16 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Too many vegetarian dishes. We eat meat! Enough said
   

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   The Apparatus RoomResponded 6 days ago

   Thanks for the feedback, Drews. We're sorry to hear that our vegetarian options seemed to be a point of frustration. We're always looking to improve and your feedback is valuable to us. We're glad to see that our service and value met your expectations. We hope to serve you again and provide a better experience.
   

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7. A

   Adam

   Detroit

   4 reviews

   4.0

   4 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great for energetic evening downtown. Sitting area, bar, and dinning all nice to grab a cocktail and a bite.
   

   The Apparatus RoomResponded 6 days ago

   Thanks for visiting us Adam! We're thrilled to hear that you enjoyed your evening at The Apparatus Room. We strive to create a comfortable and enjoyable environment for our guests, so we're glad you appreciated the seating areas. It's great to know that you enjoyed our cocktail and meal as well. We appreciate your high ratings and look forward to serving you again soon. Best, The Management Team
   

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8. J

   Jill

   Charleston

   6 reviews

   5.0

   6 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We stayed at the Detroit Foundation Hotel, so of course we needed to try the restaurant. Except for getting seated at a small table by the entrance when the restaurant was almost empty and there were plenty of nicer table to choose from, it all turned out great. The food…. perfection!!!! The oysters were so fresh and delicious! The cocktails and their wine list were great, so even before considering the entrees, we were impressed. The menu is seasonal and had a nice variety to it. We ended up ordering Gnocchi and the Lamb ragu pasta which was perfect. Both dishes filled with flavors and the perfect size. The vibe at the hotel was great and I would be perfectly fine just staying at the hotel for a weekend enjoying perfect food, fun Saturday afternoon cocktails (they have a DJ playing great music) and excellent brunches on the weekends. If anything, the staff was a little inattentive. They very easily ignored people wanted to buy something at the bar, tables in the lobby bar didn’t get cleaned when people left etc. But still I gotta love this place.
   

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   The Apparatus RoomResponded 6 days ago

   Hi JayA, Thank you for your kind words and for choosing The Apparatus Room. We're thrilled you enjoyed our food, especially the oysters and lamb ragu. We're glad you found our vibe and ambiance to your liking, too. We appreciate your feedback on the service and will use it to improve. We hope to welcome you back soon! Best, The Management Team
   

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9. OT

   OpenTable Diner

   Orlando

   4 reviews

   4.0

   4 reviews

   Dined on 10 November 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   I always enjoy seeing this establishment. Great time. I suggest following directly into dinner from brunch without closing.
   

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   The Apparatus RoomResponded 6 days ago

   Hi, thank you for taking the time to share your experience at The Apparatus Room. We're thrilled to hear that you enjoy our restaurant and that you recommend us for a great time. We're sorry to hear that you found our food to be just a bit different from your usual experience. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our menu offerings. Looking forward to serving you again soon. Best, The Management Team
   

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10. C

    Christopher

    Detroit

    1 review

    5.0

    1 review

    Dined on 9 November 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Jarod or Jerome was absolutely amazing. He was very patient, kind and understanding with every request. His service was amazing!
    

    The Apparatus RoomResponded on 11 November 2024

    Thanks for the feedback! We're thrilled to hear that you had an amazing experience at The Apparatus Room. It's always our goal to provide excellent service and we're glad we could accommodate your requests. We appreciate your kind words about our team. We look forward to welcoming you back soon.
    

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