The Apparatus Room

Review summary

1. S

   Steve

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   My frustration stems from when I attempted to order the sourdough as an appetizer we were informed by the server they ran out. Ok no worries! When she returned to take our order I ordered the Lamb sugo. That’s when my frustration set in. The rest of the table had ordered and now I’m put on the spot because, you guessed it! They ran out of that as well! Really!?!? You couldn’t have mentioned what you were out of when you came to the table!?!? So absolutely rushed I settled on a ceaser salad! The food we did get was good. They have a very limited menu which is good because they can really nail what they make. I would expect the chef to count down any limited items and communicate that to the servers who would in turn inform the guests allowing them to make alternative choices while not being rushed.
   

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2. K

   Kathy

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Short ribs were fantastic and loved the bench seat and atmosphere! Will definitely be back.
   

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3. C

   Calvin

   Chicago

   18 reviews

   4.0

   18 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   First of all, this is a gorgeous workover of a landmark building. Kudos. However, the noise level makes any conversation difficult. The service was excellent. Food quality depends on what you order. Halibut exceeded a 5/5; kid's pasta 5/5; caesar salad 5/5; gnocci and beet risotto, 3.5 according to our crowd. The seasoning for the roast chicken seemed strange. But we will definitely be back.
   

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4. K

   Kathryn

   Detroit

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had Christmas brunch at The Apparatus Room. The hostess seated us right away and was very accommodating to our seating preference. I loved that the restaurant had music in the background that wasn't too loud. The service was prompt and attentive throughout the meal. We all enjoyed our food and had a great time. I will definitely return here in the future.
   

   The Apparatus RoomResponded 3 days ago

   Hey Kathryn, Thank you for choosing The Apparatus Room for your Christmas brunch and for taking the time to leave a review. We're thrilled to hear that you had a prompt and attentive service and enjoyed the music in the background. We're also glad to know that you found our seating preference accommodating and that your overall experience was enjoyable. We appreciate your feedback and look forward to welcoming you back soon. Best, The Management Team
   

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5. C

   Crystal

   Grand Rapids

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. The cocktails were overpriced, but tasted good. The service was excellent.
   

   The Apparatus RoomResponded 3 days ago

   Hey Crystal, Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed our food and cocktails. We appreciate your feedback about our pricing and we're sorry to hear that you found the service to be excellent. We strive to provide the best experience and your input helps us do just that. We hope to welcome you back to The Apparatus Room soon. Best regards, The Management Team
   

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6. R

   Rebekah

   Detroit

   5 reviews

   5.0

   5 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everyone in my group complemented me on picking such a great place for brunch. Great food, great atmosphere, and great service. We met here with family from out of town that we don’t see often and we really enjoyed being able to take our time and catch up without being rushed.
   

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7. C

   Chayane

   Detroit

   1 review

   4.0

   1 review

   Dined on 21 December 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   The service was great, but the food was cold and just ok.
   

   The Apparatus RoomResponded 3 days ago

   Thanks for the review, Chayane! We're glad to hear that you enjoyed our service at The Apparatus Room. However, we're sorry to hear that the food didn't meet your expectations. We take pride in our dishes and we'll definitely take your feedback into consideration. We hope to have the opportunity to impress you with our food on your next visit.
   

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8. K

   Kevin

   VIP

   Detroit

   3 reviews

   1.0

   3 reviews

   Dined on 21 December 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   The service was very slow. We waited 20 min for each drink. Food was served cold. They rewarmed it and was like warm. For a $300 bill for 2 people I would expect warm food.
   

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9. G

   George

   VIP

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First visit and the experience was wonderful. Great food! Great service! Great atmosphere. Highly recommend. Our server- Shelby was superb. TU Shelby for the great experience!
   

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10. T

    Tyra

    VIP

    Detroit

    2 reviews

    1.0

    2 reviews

    Dined on 15 December 2024

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 5

    We sat down and had to wait an hour and a half to receive food. I made reservations two weeks prior. I tend to come here a lot and never had to deal with this. In addition, the waitress was not attentive and didn’t provide many updates for us throughout the time that we were waiting.
    

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