The Bank

Review summary

1. J

   Jamie

   Cumbria

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Disappointing experience at The Bank. Despite visit in person ahead of time to discuss arrangements for our disabled friend our table position was not as agreed and less than ideal. The restaurant was very busy (not in itself an issue), but was unbelievably noisy. The music volume was ridiculously loud which resulted in people shouting to be heard, making the whole experience unpleasant. The service was very slow - we waited nearly 90 minutes for our main course ! There was no apology for the tardy service but rather drinks were topped up resulting in even more cost. Value for money was poor and some of the dishes not at all good e.g. chicken byriani was copious amounts of rice with very little chicken. We will not go back anytime soon which is a shame since we had a much better experience there a few weeks ago.
   

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2. A

   Arebela

   Hertfordshire

   1 review

   3.0

   1 review

   Dined on 13 December 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   The lunch menu is a bit limited and small plates. Would like to see more evening menu options at lunch. Salmon was a bit dry.
   

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3. D

   Deepa

   London

   4 reviews

   5.0

   4 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great brunch menu, service was amazing food was delicious.
   

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4. B

   Bill

   London

   1 review

   1.0

   1 review

   Dined on 10 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Quite the worst experience my friends and have experienced locally and I have lived inv Rickmansworth for 50 years. The service was slow and when eventually we were able to order we were subsequently told they had no onion bhajis. Hot plates were delivered but the food came 20minutes later when they had become cold. There was a considerable draught whenever the front door opened. The fod was ok but overpriced for the quality. At the end of the meal the bill was presented which we divided and paid. The waitress then appeared a stated we had underpaid albeit the revised bill contained all the same items but totalled £15 extra. The poor girl did not know what to do and there was no effort made by the management to help her. AWFUL! Never going back!
   

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5. B

   Beleni

   London

   1 review

   5.0

   1 review

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect 🤩 lovely food! Lovely staff! 🤩
   

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6. K

   Karen

   Hertfordshire

   5 reviews

   5.0

   5 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely gorgeous venue…..food was outstanding and our waitress Bella was exceptional…..Thankyou!!!
   

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7. L

   Lloyd

   Bedfordshire

   4 reviews

   2.0

   4 reviews

   Dined on 6 December 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   The restaurant has just opened so I think there are some teething problems. And it has the potential to get better. The lights are too bright; it feels and SOuNds like you are in a Bank the way the music and voices bounces around, as well as the staff. You also need an overdraft as you’ll be paying over £40 per head. And the food wasn’t quite on a par to the price. Parking is horrendous, but that’s not the restaurant’s fault. If you do park in the station expect to pay £8 for the courtesy. While the seats are comfortable, if you are short you’ll need a cushion to reach the table. I’ll return in the new year.
   

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8. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super food accompanied by a great vibe and atmosphere
   

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9. K

   Kathryn

   London

   1 review

   5.0

   1 review

   Dined on 4 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely ambiance, great style, service attentive and good. Food delicious and great cocktails! Felt spoiled and happy ! Super dining experience
   

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10. R

    Richard

    London

    5 reviews

    4.0

    5 reviews

    Dined on 30 November 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    Lived up to all the positive hype. Service was efficient and attentive. Food was exceptionally good, refreshingly different and used a clever combination of herbs and spices to create mouth watering regional dishes. The attention to detail and special interest provided by the head chef who made a point of talking to us about the food and his fascinating culinary background, as well as by the hospitality team was extraordinary. Touches such as the complimentary taster drink at the start added to that special feeling from an establishment keen to please and tempt back. We will certainly be returning. The only criticism, is that the main dining area feels cold and a little bleak in decor and ambience, compared to the feel and look of the more opulent and stylish atrium dining space.
    

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