The Bistro at Bel Air

Review summary

1. R

   Rachel

   Ottawa1 review

   3.0

   Dined on 25 March 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   I ordered duck breast; the server brought me duck leg. The sever then told me that it was a duck breast and walked away. It was a very dry duck confit leg. On the plus side, it is a great atmosphere and the breakfast at this restaurant is lovely.
   

   The Bistro at Bel AirResponded 7 days ago

   Dear Rachel, Thank you for sharing your feedback. We're truly sorry for the confusion with your order and that the dish didn’t meet your expectations. We’ll be following up with our team to ensure better communication and service clarity going forward. We’re happy to hear that you enjoyed the atmosphere and had a great breakfast experience with us. We hope to welcome you back for a smoother and more enjoyable visit. Candice G Customer Service
   

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2. B

   Beth

   New York State72 reviews

   5.0

   Dined on 20 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We dined on March 20. Unfortunately, we had to change our reservation twice by a half hour and we were very thankful that they could accommodate us, especially given the small size of the restaurant. We enjoyed the atmosphere in the dome, the wine and the food. We appreciated the Thursday pre fixe special. Service was a bit slow, we were there for 2.5 hrs. The area is interesting w other domes to stay in, a spa facility and sushi restaurant. It would be fun to stay in one of the domes for sure!
   

   The Bistro at Bel AirResponded 7 days ago

   Dear Beth, Thank you so much for your kind and thoughtful review! We’re glad we could accommodate your schedule changes and that you enjoyed the atmosphere in the dome, the wine, and our Thursday prix fixe special. We appreciate your patience with the slightly longer dinner service — our team always aims to create a relaxed and complete experience. It’s great to hear that the surroundings and resort amenities caught your interest too — staying in one of the domes is definitely a unique experience! We hope to welcome you back soon, whether for another dinner or a full stay at Bel Air Tremblant! Candice G Customer Service
   

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3. OT

   OpenTable Diner

   Montreal1 review

   4.0

   Dined on 18 March 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Jolie expérience visuelle, très beau cadre. Les plats étaient bons sans être renversants compte tenu du prix. Le service est agréable et attentionné.
   

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   The Bistro at Bel AirResponded on 24 March 2025

   Bonjour, Merci pour votre retour ! Nous sommes ravis que vous ayez apprécié le cadre enchanteur et le service attentionné de notre équipe. Nous prenons en compte votre remarque sur les plats et nous nous efforçons toujours d’offrir une expérience culinaire à la hauteur des attentes de nos clients. Au plaisir de vous revoir au Bistro Bel Air ! Candice G Service Client
   

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4. E

   Evelyn

   Montreal2 reviews

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Food did not meet expectations for the price point. Proteins overcooked and plating and components of the dishes did not live up to expectations.
   

   The Bistro at Bel AirResponded on 24 March 2025

   Thank you for your feedback dear Evelyn. We're sorry to hear that the food did not meet your expectations. We always strive to provide a high-quality dining experience, and your comments about the cooking, plating, and dish components are valuable to us. We appreciate your honesty and will take this into account to continue improving. We hope you'll consider giving us another chance in the future. Candice G Customer Service
   

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5. OT

   OpenTable Diner

   Montreal1 review

   4.0

   Dined on 15 March 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   J’ai eu un peu froid! Mais bonne cuisine et belle ambiance!
   

   The Bistro at Bel AirResponded on 26 March 2025

   Bonjour, Merci pour votre retour ! Nous sommes ravis que vous ayez apprécié la bonne cuisine et la belle ambiance du Bistro Bel Air. Désolés que vous ayez eu un peu froid, c'est très inhabituel. Nous veillerons à ce que nos clients soient toujours bien confortables. Au plaisir de vous accueillir à nouveau ! Candice G Service Client
   

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6. OT

   OpenTable Diner

   Toronto1 review

   3.0

   Dined on 11 March 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The food was fine, the view in the dome was beautiful, but the service was very slow and I would have expected more from what was written on the website.
   

   The Bistro at Bel AirResponded on 24 March 2025

   Thank you for your feedback. We're glad you enjoyed the beautiful view in the dome, but we're sorry to hear that the service felt slow and that the experience didn’t fully meet your expectations. We always strive to provide the best possible service, and your comments help us improve. We appreciate your visit and hope to welcome you back for a better experience next time! Candice G Customer Service
   

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7. L

   Leah

   Ottawa1 review

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My husbands potatoes were very salty & my sauce was very sweet, I could only eat a few bites. For a $70 breaky this was a bit sad
   

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8. J

   Jean

   Montreal1 review

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The Bistro Bel Air staff greeted us warmly and expertise (special thanks to Lucie for the service). The dishes prepared by Leo and Mike are well-though-out and exceptional; signs of know-how and jobs well done. Special mention to the demi-glace accompanying the steak-frites. In sum a culinary experience worth the detour.
   

   The Bistro at Bel AirResponded on 10 March 2025

   Hi Jean, Thank you for your fantastic review! We're delighted that you felt warmly welcomed by the Bistro Bel Air team and that Lucie’s service stood out. Chefs Léo and Mike will be thrilled to know you appreciated their exceptional and well-thought-out dishes. And of course, a special nod to the demi-glace—we’re glad you loved it! We truly appreciate your kind words and look forward to welcoming you back for another culinary experience worth the detour. Candice G Customer Service
   

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9. J

   Jeremy

   Montreal2 reviews

   4.0

   Dined on 6 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   A very interesting experience in the dome. The food was extremely good although priced accordingly. Menu items were commensurate with the atmosphere and 5 star grading. I took the Thursday special however which IS amazing value considering the quality and presentation. My wife took the Maigret of Duck which was also very tasty with delicious potatoes and sauce done very differently using the crispy duck skin. The only thing I would say was for the portion given (which was very good) there could have been a few more vegetables to help soak up the amazing gravy. Overall it was absolutely great. Unfortunately its probably just a once a year visit for me as my budget was blown.. the overall price being twice what I would normally pay at a restaurant, but thats my situation of course.
   

   The Bistro at Bel AirResponded on 10 March 2025

   Dear Jeremy, Thank you for sharing your experience at Bistro Bel Air! We're thrilled that you enjoyed dining in our dome setting and that the food lived up to its 5-star ambiance. It’s great to hear that you found the Thursday special to be an amazing value, and we appreciate your feedback on the Maigret de Canard—especially the crispy duck skin and flavorful sauce. Noted on the vegetables—we always appreciate constructive suggestions! We completely understand that our pricing reflects the quality and setting, and we truly appreciate you choosing us for a special dining experience. Hopefully, we’ll have the pleasure of welcoming you back for another visit next year (or sooner)! Candice G Customer Service
   

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10. C

    Cecile

    New York City5 reviews

    4.0

    Dined on 18 February 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    Cute decor and atmosphere - the menu is short and simple, the portions are huge - the service is friendly but they are busy. The capacity is limited so reservations are recommended.
    

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    The Bistro at Bel AirResponded on 24 February 2025

    Hi Cécile, Thank you for your wonderful review! We're glad you enjoyed the cute decor and atmosphere at Bistro Bel Air. We believe in keeping our menu focused on quality, and we're happy to hear you appreciated the generous portions and friendly service. You're absolutely right—reservations are definitely recommended due to our limited capacity. We hope to welcome you back soon for another great experience! Candice G Customer Service
    

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